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Vila Gale Cerro Alagoa

Traveller (787)
Room & Suite (211)
Pool & Beach (132)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
This modern luxury hotel is ideally situated in the tourist centre of Albufeira, just one road from the Fishermen (Pescadores) beach. The lively town centre, which offers a huge variety of shop, restaurants, bars and entertainment venues, are within 500 m of the hotel. Faro airport is the nearest and is approximately 35 km away. Built in 1990, this hotel was completely renovated in 2004. There is a total of 310 rooms spread over 7 floors including 73 rooms with view and 24 junior suites suitable for families. Guests are offered a stylish lobby with lifts and a 24-hour reception desk with a safe. It also has a TV and games room, a newspaper stand, a bar and an English pub, a restaurant with a non-smoking area and highchairs for small children. Business guests may book 2 meeting rooms with Wi-Fi internet connection and media devices. Additional services include a laundry service, garage as well as medical assistance. In addition, a car park as well as children's club and playground are on offer to hotel guests. The modern, stylishly furnished rooms come equipped with air conditioning, electronic safety door look, direct telephone, LCD TV with Cable and Pay TV, Wi-Fi Connection and safe (for and additional cost), Minibar and 24 hour room service, private bathroom with telephone and hair dryer. In the outdoor complex, there is a pool with a children's pool, a pool bar as well as a sun terrace with sun loungers and parasols. In addition, the hotel features a Health Club with indoor heated pool, a gym, sauna, steam room and Jacuzzi. Guest may also take advantage of massages and beauty treatments. All meals may be chosen from a wide buffet. At lunch and dinner guests may choose their meals a la carte. It is possible to book a half-board stay.
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Property amenities
Pool
Room service
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free Internet
Spa
Banquet Room
Breakfast Available
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting rooms
Multilingual Staff
Outdoor pool
Public Wifi
Sauna
Wheelchair Access
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Room features
Air conditioning
Minibar
Accessible rooms
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Value
Safe
HOTEL CLASS

Location

Full view
91Great for walkers
Grade: 91 out of 100
46Restaurantswithin 0.5 km
8Attractionswithin 0.5 km
1,952Reviews
1,116Photos
215Q+A
100Room tips
Traveller rating
  • 788
  • 776
  • 270
  • 81
  • 37
Time of year
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Popular mentions
My wife and myself have now spent some six weeks at this resort. One obvious advantage to this resort is its location, a 10 minute walk to the beach and Old Town, steps to all the local transportation and 5 minute walk to a major grocery store. We find that there is no need to
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Review collected in partnership with RCI
Response from VilaGaleHotels, General Manager at Vila Galé Cerro Alagoa
Responded yesterday
Dear Mr. or Mrs. Stay263187, We thank you for having taken the time to fill out our questionary with your comments about your stay at the Hotel Apartamento Cerro Alagoa. We welcome all your comments and suggestions, they deserve our best attention. Our main objective is to continuously improve to better serve our guests, always trying to exceed your expectations. Your comments and suggestions are therefore very valuable for us and help us in correcting eventual deficiencies and in improving our service levels. Although the low score is not similar as your report about the staying on Vila Galé Cerro Alagoa. We sincerely hope to be able to welcome you back to our hotel in the near future and look forward to greeting you personally upon your arrival. With sincere regards, João Meireles (General Manager)
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We had walked past this Hotel many times on previous visits to Albufeira and thought how nice it looked, so after not being able to book at the Hotel next door we decided to try it. The Hotel is very nice and clean. the staff very friendly too. We stayed half board, as it was
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Response from VilaGaleHotels, Diretor-Geral at Vila Galé Cerro Alagoa
Responded 3 days ago
Dear Mrs. MrsG47, We thank you for having taken the time to fill out our questionary with your comments about your stay at the Hotel Apartamento Cerro Alagoa. We welcome all your comments and suggestions, they deserve our best attention. Our main objective is to continuously improve to better serve our guests, always trying to exceed your expectations. Your comments and suggestions are therefore very valuable for us and help us in correcting eventual deficiencies and in improving our service levels. We sincerely hope to be able to welcome you back to our hotel in the near future and look forward to greeting you personally upon your arrival. With sincere regards, João Meireles (General Manager)
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This hotel does not live up to 4* status. Location is great, breakfast was good but everything else was very ordinary and nothing special. The evening meals in the dark, overcrowded dining room were the most disappointing. Food was of poor quality - very bland and at best
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Response from VilaGaleHotels, General Manager at Vila Galé Cerro Alagoa
Responded 6 days ago
Dear Mrs. Anneclarke61, We thank you for having taken the time to fill out our questionary with your comments about your stay at the Hotel Apartamento Cerro Alagoa. We welcome all your comments and suggestions, they deserve our best attention. Our main objective is to continuously improve to better serve our guests, always trying to exceed your expectations. Your comments and suggestions are therefore very valuable for us and help us in correcting eventual deficiencies and in improving our service levels. We sincerely hope to be able to welcome you back to our hotel in the near future and look forward to greeting you personally upon your arrival. With sincere regards, João Meireles (General Manager)
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We chose the hotel for a one week stay because of its central location. The center of Albufeira is a 10-minute walk, there is a bus stop near the house - also for long-distance transport. There are also shops and restaurants. The staff at the front desk are nice and competent,
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Response from VilaGaleHotels, General Manager at Vila Galé Cerro Alagoa
Responded 1 week ago
Dear Mr. Maltafreak, We thank you for having taken the time to fill out our questionary with your comments about your stay at the Hotel Apartamento Cerro Alagoa. We welcome all your comments and suggestions, they deserve our best attention. Our main objective is to continuously improve to better serve our guests, always trying to exceed your expectations. Your comments and suggestions are therefore very valuable for us and help us in correcting eventual deficiencies and in improving our service levels. We sincerely hope to be able to welcome you back to our hotel in the near future and look forward to greeting you personally upon your arrival. With sincere regards, João Meireles (General Manager)
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Another very pleasant stay at this hotel. Great staff and always spotlessly clean rooms and communal areas. Central location is really handy and its not far to the beach, and for the rainy days there is a great pool
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Response from VilaGaleHotels, General Manager at Vila Galé Cerro Alagoa
Responded 2 weeks ago
Dear Mr. and Mrs. FionaandPhil, We thank you for having taken the time to fill out our questionary with your comments about your stay at the Hotel Apartamento Cerro Alagoa. We welcome all your comments and suggestions, they deserve our best attention. Our main objective is to continuously improve to better serve our guests, always trying to exceed your expectations. Your comments and suggestions are therefore very valuable for us and help us in correcting eventual deficiencies and in improving our service levels. We sincerely hope to be able to welcome you back to our hotel in the near future and look forward to greeting you personally upon your arrival. With sincere regards, João Meireles (General Manager)
Read more
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Album Categories
All photosTravellerRoom & SuitePool & BeachDining Family and Play Areas
Bedroom
Bathroom
View from the balcony
Professional photo exclusively commissioned by TripAdvisorVila Galé Cerro Alagoa
The Twin Room with Sea View at the Vila Gale Cerro Alagoa
Professional photo exclusively commissioned by TripAdvisorVila Galé Cerro Alagoa
The Junior Suite at the Vila Gale Cerro Alagoa
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12345643
Can you provide baby cots in the rooms as we want to bring our 6 month old with us?
Can you provide baby cots in the rooms as we want to bring our 6 month old with us?
Yes, we had one for our infant
0 votes
does this hotel have a hair dressers
No it does not. You simple get out on the main entrance, cross the street and there are 3 there. Under one minute walk. Hope this helps.
1 vote
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Does anyone know if you are allowed to smoke on the balcony of your room?
Yes you can
1 vote
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Do they provide pool towels free of charge? Thank you
Yes they do.nyou get a token from reception. You can change your towel as many times as you like. When you leave get a token forbyourctowel and had the token back to reception
0 votes
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12345643
"ask for room overlooking gardens."
"pool view rooms are better"
"Ask for a pool side room as the road facing room are a little noisy and don't get the sun much"
"Book pool/sea facing room if you can. "
"Ask to over look pool"
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PRICE RANGE
US$52 - US$214 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
vila gale cerro alagoa hotel albufeira
LOCATION
PortugalAlgarveFaro DistrictAlbufeira
NUMBER OF ROOMS
310
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