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All reviews hot water kettle enjoyable stay clean bathroom spoke english irish bar minute walk mini fridge central station city tax late flight booked this hotel charleroi airport euros bathtub belgium shuttle
We had a very good experience with this hotel. It is close to the central station, to a mall nearby and some good restaurants. The only thing we did not like very much was that the room was quite small but it had all the...More
Response from p_charles, Manager at Leonardo Hotel Charleroi City CenterResponded 4 weeks ago
Thank you for taking the time to tell us about your experience at Leonardo Charleroi City Center.
At the Leonardo Charleroi City Center, we work hard to provide a superior service experience for every customer, thank you for your feedback, as same is...More
Good hotel : staff very friendly and helpful, spacious , quite and clean room, comfy beds, minibar , kettle and clean bathroom. Every day the room was cleaned and the towels were changed. There is a city tax of 4 euros/ day/ room. From the...More
We where traveling to Bruges ,but where arriving in Charleroi late and decided to stay the night in the Leonardo hotel as the .views on the website where good and photos looked good we booked though bookings .com , we arrived after midnight and the...More
Response from p_charles, Manager at Leonardo Hotel Charleroi City CenterResponded 3 August 2018
At the Leonardo Charleroi City Center., we work hard to provide a superior service experience for every customer.
Thank you for your feedback, as same is very important to us.
We were given the wrong room and had to change after having unpacked everything, the sink was leaking, our key stopped working, the elevator is tiny, the double bed was just 2 singles pushed together and the neighbouring rooms were pretty noisy. There was a...More
Response from p_charles, Directeur général at Leonardo Hotel Charleroi City CenterResponded 17 July 2018
Thank you for your feed back.
We will take care of the remarks.
We wish you a nice week.
Good flight with Ryanair directions not good at airport charlerio we wanted the bus stop no information desk, eventually afterwalking about we found bust a & no 7 bus shown the driver the name of hotel he told to get off at train station we...More
Thank Julie B
Response from p_charles, Directeur général at Leonardo Hotel Charleroi City CenterResponded 10 July 2018
Thank you for the 4 stars rating. We wish you a nice week and hope to see you again.