Payments made by partners impact the order of prices displayed. Room types may vary.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Reflects recent average nightly prices reported by our partners, and may not include estimated taxes or fees. Price at checkout may differ.
Cheaper
Average
Higher
About
4.5
#9 of 215 hotels in Brussels
Location
Rooms
Value
Cleanliness
Service
Sleep Quality
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Take a detour from the average at four star NH Collection Brussels Grand Sablon. Tucked amid the vibrant squares and medieval streets in the heart of Brussels, the hotel represents a synthesis of old world charm and modern convenience.
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
This summary was created by AI, based on recent reviews.
Powered by AI
The NH Collection Brussels Grand Sablon receives accolades for its cleanliness and modern charm, with guests frequently highlighting its spotless rooms and welcoming atmosphere. Many find the hotel offers good value, boasting comfortable and well-designed rooms, although a few note the occasional unpleasant odor.
The friendly service and prime Sablon location are widely praised, contributing to the hotel's appeal, although some reviewers mention experiencing slow service at breakfast, which is also considered by some to be costly despite the extensive options available.
Location
Convenient
Atmosphere
Welcoming
Rooms
Comfortable
Value
Reasonable
Cleanliness
Spotless
Service
Friendly
Amenities
Satisfactory
Was this helpful?
Tripadvisor is not responsible for this summary or the opinions in it. For more information, please read the traveller reviews and learn more about how the site works.
Nice, clean & sparkling reception area, staff very helpful & polite. Room was very clean, massive bed, good AC & bathroom. Breakfast was good, so much to chose from. You were given a tray to collect what you want from the buffet, everything was wrapped individually, Full English breakfast was provided in lidded mason jars, scrambled eggs, bacon, tomato, mushrooms etc. kept warm on a hot plate, we ordered fried eggs & they were brought out, when ready, by a waiter. Staff cleared up straight after guests left. Restaurant manager was going around offering small cakes & macaroons to guests, we found it a nice touch, he was very friendly & told us to take as many as we wanted. You could see there had been a lot of work behind the scenes, wrapping, separating & presenting, it just worked well. Sanitizer was dotted around, masks worn, covid taken very seriously in this hotel. I would definitely stay here next time, although the €30 per night for parking was a bit steep, we had a good deal on the hotel, so evened it out.
Read more
Date of stay: September 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear AvoG1990 Thank you very much for your feedback and the great compliments to our employee. We also do our best to offer an extraordinary experience to all our guests and reading your excellent comment is the best reward we can have! Looking forward to welcoming you again in the future, I wish you a lovely day. Natalino Coscia - Guest Relations Manager
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The location is very nice. The staff is very kind and the management of the COVID in this structure is perfectly arranged. We saw it especially during breakfast where all is served in single dose packaging and rightly sealed for a good protection. Rooms are very comfortable and large. I higlhly reccomend you this hotel!
Read more
Date of stay: September 2020
Value
Rooms
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Monicafh6549MK Thank you very much for your feedback and the great compliments to our employee. It is true that we benefit a great location on the Sablon Square, famous for being one of the most beautiful of Brussels. We also do our best to offer an extraordinary experience to all our guests and reading your excellent comment is the best reward we can have! Looking forward to welcoming you again in the future, I wish you a lovely day. Natalino Coscia - Guest Relations Manager
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A lot to digest? Read an AI-generated summary of recent traveller reviews.
We picked this hotel as it’s a little less than a 10 minute walk away from the main station and the heart of the city, and we were very satisfied with our visit. Hotel was modern, clean and staff were friendly and helpful.
Our room and bathroom were a really good size, definitely spacious for a European hotel. The storage space was more than enough. Had a large TV on the wall with British tv channels. You get a complimentary bottle of water for each guest. If you’re coming to Brussels for a short city break, don’t bother bringing your own shampoo / body wash as the hotel ones smell lovely and are replenished everyday.
Area in which the hotel is in is absolutely gorgeous. Close to a Spar and Lidl if you need to buy anything.
Would definitely recommend this hotel for anyone going to beautiful Brussels for a city break like we did.
Read more
Date of stay: December 2019Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from GrandSablon, Responsable relations clients at Nh Collection Brussels Grand Sablon
Responded 10 Mar 2020
Dear SophiebN3803GZ Thank you for your feedback after your recent stay with us. We love to see you had an amazing stay. We will be happy to welcome you back again again. Regards, Isabel Fernández- Guest Relations
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Room was nice and quiet, clean and with a comfortable kingsize bed.
Minibar was broken and smelly. We didn't report this though but it was obvious it was broken since a long time. We brought a bottle of champagne so we stored it outside the window instead.
Breakfast was brought to the room (you had to pre-order the night before from a menu) and it was nothing special. Very sober/limited and the quality just so so. Not my idea of a romantic Sunday breakfast...A pity they didn't serve 'buffet breakfast/eat in the room' like many other hotels do now (we had a great experience 2 weeks ago in a hotel in Liege and another one in Ostend).
Staff members we're all very friendly and professional.
The hotel itself has the perfect location and looks nicely renovated.
Conclusion: we would return but only after Covid.
Read more
Date of stay: February 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Delectatio, Thank you for taking the time to share your comment. We treat all feedback from our customers with great importance (whether positive or less). These allow us to improve our services , challenge us, guide us in the improvements to be made and / or confirm our good services. On behalf of all the staff, I sincerely apologize for your comments regarding the defective Minibar and our way of serving our breakfast which did not meet your expectations. I am sharing your comment with the departments concerned in order to take measures and possibly suggestions Very appreciated your nice words towards our staff and of course as you say the comfortable side of our rooms. Thank you once again for your return and we hope to welcome you next time to convince you that the experience described below does not represent our hotel and the quality of our services in general. Sincere greetings, Natalino Coscia - Guest Relations Manager
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Stayed in this hotel in 652on the weekend of the flower carpet , friends from the UK were in 653, we were crests by friendly reception staff that made us feel welcome straight away. We arrived early ,so had plans to leave our bags in storage and go and relax until our friends from the UK arrived a couple of hours later. We were told the room was ready and we were able to access it straight away,( fantastic). The check in was simple and quick, with all the relevant information. We didn’t have t included but we never do when traveling as we like to get out early and enjoy the location we are at, however I did see the breakfast service and it looked like there was pertly of options, the service was quick and efficient and people seemed to enjoy it. The room was spotless, with all the amenities you would need,, it had a very homely feel. Excellent coffee and tea facilities, minibar, safe,, excellent air conditioning etc in the lobby there was cold water flavored with lemon , with jars of candies for you to help yourself. The reception were attentive, friendly and willing to help. The day we checked out, we had a late train, so checked out early, and left our bag in their large luggage room, and went to the kunstmusuem and then out to lunch, The staff are very knowledgeable. This hostel in located in one of the nicest areas of Brussels, with lots of cafes and restaurants nearby, antique shops and art gallery’s . It’s an easy walk down the hill to the center of the city and the Grand-place ( the main square in Brussels), the hotel is on one of the nicest squares in the city. It’s away from the crowds, relaxing and best place to stay. I would highly recommend this hotel. The staff are friendly, helpful and welcoming. 10 out of 10.
Read more
Date of stay: August 2022Trip type: Travelled with friends
Room Tip: Parking is limited as they have a small garage and it’s on the first come , first serve basis,...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Natalino Coscia, Guest Services / Front Office at Nh Collection Brussels Grand Sablon
Responded 16 Aug 2022
Dear JeffZ1 Thank you so much for sharing your thoughts with the tripadvisor community. As you mentioned, our hotel is located in the heart of the city, the Square of the Sablon is the « place to be » in Brussels, most known for its antique shops and chocolatiers, public parking, bars and restaurant nearby. Our staff’s priority is to deliver an extraordinary experience for each guest and we are very happy to read that you have truly enjoyed your stay among us. We hope we will be able to welcome you again in the near future at the NH Collection Grand Sablon. Natalino Coscia - Guest Relations Manager
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Stayed in a Junior Suite for 2 nights and easily one of our memorable experiences in a hotel. From arrival, our room was ready over 5 hours earlier than anticipated. All requests made at booking were taken into account and staff ensured that we were comfortable throughout our staff. Staff were so helpful, courteous and respectful throughout. Our suite was spacious, clean and topped up regularly as required. Nothing to fault and we hope to return soon. Thanks again to all for having us.
Read more
Review collected in partnership with NH Hotels
Date of stay: January 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We chose to stay in the Sablon to be within easy walking distance of transport connections and the main tourist area which whilst lovely can be incredibly 'lively' at night. Our superior room was spacious, clean and tastefully decorated, and so was the bathroom.
All the staff we encountered (cleaners, breakfast staff, reception) were friendly and professional. Having read good reviews about it, we paid for breakfast which, whilst tasty with a great a variety on offer, is a pricey 25 euros per person. At that price-point we made sure we filled up properly for the day so didn't really need to eat lunch, but rather an afternoon snack.
There were just two annoying things. The bedroom doors were quite noisy when they closed so we were easily woken up in the morning as people left their rooms. The mattress was too hard (leaving me with an ache down my leg after the second night), and I say that as a person with a preference for firm mattresses and pillows! Having said that we had a good stay and would probably return again for a short stay.
Read more
Date of stay: August 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Natalino Coscia, Guest Services / Front Office at Nh Collection Brussels Grand Sablon
Responded 12 Sept 2022
Dear LondonMjm, First of all, thank you very much for sharing your opinion with us during your stay in our hotel. It is important to collect feelings of our customers because our first objective is to meet the expectations with our best service. it's a pity that the closing of the doors of our customers disturbed you in your sleep, as well as this little lack of comfort due to the hardness of the mattresses. nevertheless I am very happy to read that you had an excellent stay and appreciated our quality services. We sincerely hope to see you again at the NH Collection Grand Sablon on your next visit to Brussels. My kindest greetings Natalino Coscia - Guest Relations Manager
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We had the chance of booking three nights in this hotel during Christmas and it was absolutely worth it. The room was nice, with a king bed size, amenites, a massive tv with lot of channels, parquet, which is really unusual in cold countries, etc.What really impressed us was the tidyness of the rooms!
We would like to make a suggestion, since we noticed (and we told this to the reception when we did the check out) that the minibar from room 450 made a lot of noise during the whole day. A revision should be taken into consideration.
Overall, these were the best holidays ever, and if we come back to Brussels, we'll definitely repeat this experience. Thank you so much.
Read more
Date of stay: December 2019
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from NHCGS, Responsable relations clients at Nh Collection Brussels Grand Sablon
Responded 6 Jan 2020
Dear Memoriesofkagome Thank you so much for your kind review! We love to see you have appreciated our service and staff! this is truly rewarding for us. We hope to see you again in our property. . Regards, Natalino
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed here for a week, early August, 4th floor. It was during a heatwave and our hotel room provided somewhat of a haven to come back to to cool off!
Great air conditioning, pleasant views of the locality, super clean, quiet the entire stay (did not hear a single peep from the adjacent rooms etc).
Breakfast was incredible, it's definitely worth the money and I'd recommend it 100%. The service is also impeccable. Even though it's self-serve, they will make hot drinks for you if you like, and they bring round fresh brownies and other treats every now and then.
The shower is great, it has a waterfall shower and a shower head, so multipurpose. They also have a policy that each day you don't get your room serviced you get a free drink of your choice from the minibar. All the facilities you need: ironing, hairdryer, shoe shine, there's s HDMI port so you can plug in your own TV/games if you like (we certainly took advantage of that!). For the long-haired people out there, the hairdryer (like all hotel hairdryers) doesn't do the job very quickly, so I'd recommend taking your own.
The staff were all very helpful and attentive, and seem pretty happy to work there.
Lastly, the location is perfect. Near to bus stops, tram stops and trains. And a short walk to Grand Place and Manekin Pis and many other attractions, and one of the best ice cream shops is opposite. The walk back from the Place and train station are uphill, but not long.
The one small criticism I have, and it's obviously a matter of preference, is that the beds are very, very firm. Much too firm for me and hurt my hips a bit. But it didn't ruin my stay at all.
This was my first stay at an NH Collection hotel, and I would definitely seek them out to stay at another.
Read more
Date of stay: August 2022
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Natalino Coscia, Guest Services / Front Office at Nh Collection Brussels Grand Sablon
Responded 22 Aug 2022
Dear alia_kel_aderon Thank you for taking time to share your lovely experience at the Nh Collection du Grand Sablon. We all are proud to get comments as yours , Our goal is to deliver an unforgettable experience to our customers by offering the highest quality service. When this happens, we can be happy for our customers who are so important. I hope to see you again and thank you again for your interest for NH Collection Grand Sablon Best regards Natalino Coscia
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We feel cheated. Please be aware of the circumstances of room 530. There's a constant loud noise all night long. We went through all te usual procedures. First waiting for a while because it will stop but it doesn't, after a couple of hours we turn off the heating to no avail and then after another couple of hours we search for whatever may cause the racket. In the early morning I went down and complained. The staff was friendly an immediately offered us a new room that was perfect. But we paid 100% for 50% of the services. We only slept one of the two nights. They offered us compensation in the form of an upgrade for a future stay, but even then we will have to pay for a standard room first. If you go to the bakery to get a big loaf of bread and get a small one, the baker will give you half a loaf of bread as a compensation or refund you half. He won't suggest you buy a small loaf next time for him to give you a big one. Maybe the man who checked us in could have been a little more sincere / honest so that we would have slept well for two nights. Afterwards they seemed to blame us for having checked in online and having chosen that specific room. Online check-in was suggested by the hotel and may well be the safest in times of covid as well. It's twisted reasoning that you can then choose a limited number of rooms that you don't know if they will be noisy. I deliberately chose the fifth floor so that there was no noise from the street. When checking in we were only told the room was smaller than standard and we didn't mind as it was only for two nights. The constant terrible noise has been wisely hidden from us. Especially since we had explicitly requested a quiet room by e-mail. If its hadn't been for the friendly staff and decent breakfast we would score this hotel only one star. This is why we are not satisfied with the compensation offered
Read more
Date of stay: December 2021
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Daniel Mendez, Owner at Nh Collection Brussels Grand Sablon
Responded 27 Dec 2021
Dear David G, Thank you for taking the time to share your comment. We treat all feedback from our customers with great importance (whether positive or less). These allow us to improve our services, challenge us, guide us in the improvements to be made or confirm our good service. Be sure that our mission is to welcome our customers in the best conditions in order to give them the maximum of comfort and to live an unforgettable experience, On behalf of all the staff, accept our sincere apologies for your comments regarding the inappropriate choice of the room and the solution brought to your complaint Our management immediately took specific measures within the reception in order to inform the customer, having chosen the online room, if the latter meets the specific wishes of the customer himself . During your next stay in Brussels, can I suggest that you contact me directly in order to offer you an advantageous rate and to welcome you in optimal conditions of comfort. Thank you once again for your return and we hope to welcome you again to convince you that the experience described below does not represent our hotel and the quality of our services in general. Sincere greetings, Natalino Coscia - your Guest relations Manager
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Yes there are good toiletries, changed daily. As in the previous - hair care and shower gel and cake soap. There was also a pack of make up removal/ear buds etc but I didn't use it and I recall a toothbrush - can't recall toothpaste or shaving kit.
Hong Kong, China178,290 contributions27,492 helpful votes
Better to ask this question on the Brussels forum where local experts can more easily find and answer your question. Not many see these FAQs on individual TripAdvisor listings.
For even faster answer, you can just plug in NH Collection on google makes and click directions and then type in Charleroi Airport. It will show you various options for transportation to the hotel from the airport. Then you can just pick which is best for you personally.
Yes, there are. I elected not to use one as the day I might have taken one it was gusty and I didn't want to be fighting with an umbrella. The drizzle was light and easy to manage with the hood of my jacket.
There are more places to choose from in the Brussels area.
PRICE RANGE
$284 - $440 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
nh hotel brussels, brussels nh hotel, jolly hotel du grand sablon, jolly hotel brussels
FORMERLY KNOWN AS
NH Hotel du Grand Sablon
LOCATION
BelgiumBrussels
NUMBER OF ROOMS
192
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
Is This Your Tripadvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Are there any historical sites close to Nh Collection Brussels Grand Sablon?
Many travellers enjoy visiting Grand Place (0.7 km), St. Michael and St. Gudula Cathedral (Cathedrale St-Michel et Ste-Gudule) (0.8 km), and Serres Royales De Laeken (5.5 km).
