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About
4.5
#25 of 412 hotels in Amsterdam
Location
Cleanliness
Service
Value
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Andaz Amsterdam Prinsengracht was formerly the Public Library and is now one of the most creative five star luxury-lifestyle hotels in the city. A stay at Andaz Amsterdam is a dream for every design lover looking for an unforgettable local experience. The 122-room hotel is located in the historic centre of Amsterdam, on the site of the former Public Library on Amsterdam’s Prinsengracht, “Prince Canal”, and within walking distance from Amsterdam’s major attractions.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is officially classified according to Hotelstars Union standards.
HOTEL STYLE
Trendy
Modern
Languages Spoken
English, French, Dutch, German and 1 more
Location
Prinsengracht 587, 1016 HT Amsterdam The Netherlands
Name/address in local language
Andaz Amsterdam Prinsengracht
3,155 reviews
Getting there
Great for walkers
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The Andaz Amsterdam Prinsengracht hotel boasts a stylish and vibrant atmosphere that guests find modern and artistic. While many travelers consider the pricing to be on the higher side, with occasional unexpected extra charges, they often laud the hotel's amenities, including a satisfying breakfast and well-appointed, though sometimes compact, rooms.
Service at the Andaz is generally commended for being friendly and helpful, and the hotel's cleanliness is consistently highlighted. Its central location is also a significant draw, offering easy access to local attractions and a quiet, walkable environment.
Location
Central
Atmosphere
Eclectic
Rooms
Stylish
Value
Expensive
Cleanliness
Immaculate
Service
Attentive
Amenities
Top-notch
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I recently stayed with a friend at the Andaz for vacation and we LOVED it. As soon as we walked in the doors, we were warmly greeted by staff who whisked away our bags and promptly delivered champagne. We were given a room with two twin beds, which had been our preference. The room was beautiful and quite large. We loved the daily wine happy hour and made some friends during our stay. Also, the bartenders were fantastic and we always made sure to visit for a nightcap (or three) at the end of the night. We visited the spa where we had wonderful massages and some nice relaxing time in the sauna. The hotel is located in a great location and after visiting various areas of the city during our six day stay, we were very happy with where we had chosen to stay. Overall, a true five star experience. Would absolutely stay again!
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Review collected in partnership with Hyatt Hotels
Date of stay: March 2020
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Gorka Bergareche, General Manager at Andaz Amsterdam Prinsengracht
Responded 2 Jun 2020
Dear Megan D, Greetings from sunny Amsterdam! We are delighted to read your lovely comments. It sounds like you were able to experience all our amazing outlets and that the team was able to exceed all your expectations during your stay. Thank you so much for sharing your feedback and we are looking forward to welcoming you back in the near future. Warm Regards, Gorka Bergerache Cluster General Manager Andaz Amsterdam
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A wonderful 3 night stay for New Year’s Eve at the Andaz. We have stayed in some beautiful hotels around the world but this one seems to have got it very right ( only one small niggle I’ll leave that for the end ) From entering the hotel we were greeted immediately and check in smooth , wow even a drink given glass of fizz thank you nice touch our room was ready double bonus as we had an early flight. We had a deluxe canal view room. Wow a very well thought out room, Im speaking for myself as every hotel I have every stayed in there has been a mirror but has no socket for hair dryer or the mirror is in a dark space with me trying to stretch the dryer cord over to the mirror. This hotel has it perfect the bedroom , it’s open plan I personally like this. With a large vanity unit with a wash bowl , large double sided mirror in the centre. Separate walk in wardrobe thy lights up when you go in, great as I hate suitcases in the room. Breakfast we only had once as we ate out at other places. Limited choice for us , as we are vegan but still a good collection. The bar area fantastic and the guys that ran it were brilliant. My only small gripe and it happened twice was house keeping started to hoover the reception at 9pm which is right near the bar then proceed to walk in a hovered. Now wasn’t just me that looked up in disbelief, a couple opposite were eating a cheese platter and this man with a hoover was hovering right by them. Pics I will add.
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Date of stay: January 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from GorkaB37, General Manager at Andaz Amsterdam Prinsengracht
Responded 7 Jan 2020
Dear nellybloggs, Greetings from Amsterdam! Thank you for taking the time to write a review regarding your recent stay with us here at the Andaz Amsterdam. Even though you overall stay with us was a great one, I have noted your comments regarding the hovering incident. I would like to apologize for the inconvenienced caused. This feedback has been shared with the appropriate managers in order to prevent repeat occurrences. Once again, my apologies and I do hope to get the pleasure welcoming you back in the near future. Kind Regards Gorka Beragareche Cluster General Manager
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The food selections (full buffet breakfast and dinner at the Bluespoons) are tasty and healthy. The location is very convenient to most tourist attractions within central Amsterdam but slightly removed from the hustle and bustle. No sound/noise issues within the room. The design of the hotel is also a memorable aspect of our stay.
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Review collected in partnership with Hyatt Hotels
Date of stay: January 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from GorkaB37, General Manager at Andaz Amsterdam Prinsengracht
Responded 13 Jan 2020
Dear xiaoping2020, Greetings from Amsterdam! Thank you for taking the time to write a review regarding your recent stay with us here at the Andaz Amsterdam. We are very pleased to read that your stay was a great one and that your enjoyed the great food served in Bluespoon Restaurant. Please come and see us again in the near future! Warm Regards, Gorka Bergareche Cluster General Manager
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We spent 3 nights in Amsterdam during a lock down. The Hyatt team insured we were provided with a comfortable and safe environment that did not feel over the top. We ate dinner one evening via room service due to restaurant closures, it was a lovely meal which was fairly priced. We had an excellent stay along with our 6 year old Labrador retriever.
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Review collected in partnership with Hyatt Hotels
Date of stay: December 2021
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Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Management Team, General Manager at Andaz Amsterdam Prinsengracht
Responded 3 Jan 2022
Dear cyriascott, Greetings from Amsterdam! Thank you for taking the time to write a review regarding your recent stay with us here at the Andaz Amsterdam. We are happy to hear that even though your stay was during the lockdown, you were able to enjoy this time together with your family. We appreciate the feedback and look forward to welcoming you again in the near future. Warm Regards Andaz Amsterdam Team
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Upon check-in, my Globalist recognition through Guest of Honor was immediately recognized by the very friendly staff at the Andaz. We were upgraded to The Prinsengracht Suite, technically a Premium Suite under the World of Hyatt program that Globalists are not eligible for (Globalists only receive Standard Suites normally). However, we received it, showing that this hotel will go above and beyond to make guests happy with their stay. The room was 141 meters sq. and had a beautiful balcony overlooking the Prinsengracht canal. The Andaz breakfast was spectacular, and we were greeted on arrival at the hotel each time we entered. The amenities, such as the complimentary minibar, well-appointed gym, and sauna made the stay even better. The location was in the quieter section of Amsterdam, but not far from the action via walking/tram. I would highly recommend this hotel to anyone traveling to Amsterdam.
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Review collected in partnership with Hyatt Hotels
Date of stay: March 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Management Team, General Manager at Andaz Amsterdam Prinsengracht
Responded 16 Mar 2022
Dear BennyMookie, Greetings from Amsterdam! Thank you for taking the time to write a positive review regarding your recent stay with us here at the Andaz Amsterdam. We are delighted to read that your stay was such a memorable one for you and that my team was able to exceed all your expectations. Thank you so much for sharing your kind words here on TripAdvisor and we hope we can welcome you back in the near future. Sincerely Gozde Eren Cluster General Manager
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We loved our stay at the Andaz and would love to stay there again. The location is superb as it's near the trendy shopping and high-end restaurant district of the 9th Streets. The hotel was well appointed and had excellent customer service, amenities, and a luxury vibe. We upgraded to the King Canal View room which was more spacious. The rooms are super comfortable from the steaming hot showers, efficient A/C and heating system, to the endless supply of complimentary snacks and waters. The hotel offers concierge booking services to buy tickets to all the top sights and museums which saved us effort and time. We took advantage of the gym and spa. The equipment and facilities were tidy and top of the line, and not a single soul was using them to boot. The simple things like umbrellas at the door, and complimentary happy hour for guests made us feel welcomed and effortless.
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Review collected in partnership with Hyatt Hotels
Date of stay: March 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Gorka Bergareche, General Manager at Andaz Amsterdam Prinsengracht
Responded 16 Mar 2020
Dear JMMMM2020, Greetings from Amsterdam! Thank you so much for taking the time to write a review regarding your recent stay with us here at the Andaz Amsterdam. We are delighted to read that you enjoyed every aspect of your stay and that the team was able to exceed all your expectations. Please come and see us again in the near future! Warm Regards, Gorka Bergareche Cluster General Manager Andaz & Hyatt Regency Amsterdam
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We have been staying at the Andaz Amsterdam since it opened but have to agree with other reviewers that it seems to have struggled since covid. The lack of facilities now leaves us wondering if we should look else where next time we visit. Gone is wine hour that use to see the bar and library area busy with people returning from their day out enjoy a glass of wine and some snacks. No longer are the draws filled with water and juice that you can help yourself too and the cookies behind the desk were no where to be seen. It was these little quirks that made a good hotel great and whilst we were expecting some changes due to the pandemic it felt sad that these hadnt been reintroduced and had been part of the reason we had returned over the years and would always recommend it to others. Previously we would put a side a night to dine in Bluespoon looking forward to sampling dutch cuisine however it is currently only open on a Fiday and Saturday night and the bar stops serving at 10.40 during the week. Whilst we sampled some lovely cocktails the menu was limited to what it previously had been. When we checked in the staff member advised that everything was back to pretty much normal and the gym was back operating 24/7 ... it felt very much far from normal and whilst some covid fatigue is expected I really hope this hotel can recover and be as good as it was a few years back. It seems were others have managed to move forward it's a little lost and was almost the feeling of been stuck in a soft opening stage. Apart from the reduced dinning options the rooms are great and clean and the location is fantastic. This for now will be enough to keep us returning.
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Date of stay: April 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Management Team, General Manager at Andaz Amsterdam Prinsengracht
Responded 9 May 2022
Dear LoveTravel779889, Greetings from Amasterdam! Thank you very much for your review regarding your recent stay with us here at the Andaz Amsterdam. First of all, we truly appreciate your loyalty to us and are very grateful that you have selected the Andaz this year again as you hotel of choice for your vacation needs. We are very sorry to read that this visit did not exceed your expectations. The Hotel industry in Amsterdam had a very difficult time during the pandemic and we are indeed trying to recover from this currently. We do hope that we can offer all the great benefits you have come to expect from us soon in the near future. Thanks again! Sincerely, The Andaz Amsterdam Team
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We enjoyed our stay here. The staff was helpful making dinner reservations and we especially enjoyed a sampling of local Dutch gins and the conversation with the bartender Unique layout in the guest rooms especially the shower/sink/bathroom combo. Ask for a canal view room
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Date of stay: April 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Management Team, General Manager at Andaz Amsterdam Prinsengracht
Responded 26 Apr 2022
Dear BonK27, It sounds like you spent a lot of time enjoying the hotel- we are so happy you did! Thanks for your kind words about our hotel and our caring team members. We hope to welcome you back again soon. The Andaz Amsterdam Team
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The hotel is at a great location in the heart of Amsterdam. Unfortunately the descriptions are not accurate. There is no rooftop access for hotel guests, unless you book a $2000 a night suite. Secondly the canal views are nowhere near what is pictured. Worst of all is the design. The interior is so that the sink is directly next to the bed, so there is no way to use the restroom or wash your hands without disturbing your significant other.
The beds are very comfortable and the rooms are pretty quiet aside from some noise from adjacent rooms.
Our room service literally served us food with condiments that had food in it from prior use.
The staff is exceedingly friendly and helpful, but this is overall not a hotel we will be visiting again.
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Date of stay: September 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Management Team, General Manager at Andaz Amsterdam Prinsengracht
Responded 19 Sept 2022
Dear Radius360Ia, Thank you for taking the time to write a review regarding your recent stay with us here at the Andaz Amsterdam. We are very sorry to hear that you received inaccurate information regarding a rooftop access. We are very curios to find out where did you locate this information in order for us to adjust this accordingly. Please feel free to reach out to the hotel directly at: andaz.amsterdam@andaz.com Sincerely, The Andaz Amsterdam Team
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I had a wonderful experience staying at the Andaz for two nights in April. As soon as I walked in the hotel staff promptly greeted me and checked me into my room. The rooms are unique as the sink/vanity area sit in the center of the shower space. I appreciate this because it allows for more natural light than trying to do your makeup in a room with no windows/only artificial lighting. Overall the room was spacious and with a closet to store my luggage, the bedroom felt even bigger. I recommend breakfast at Blue Spoon in the lobby - very good options for a buffet and the service is great. I loved the canal views from my bedroom too! Would definitely recommend staying here to anyone.
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Date of stay: April 2022
Value
Location
Service
Room Tip:Canal views on one side
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Management Team, General Manager at Andaz Amsterdam Prinsengracht
Responded 19 Apr 2022
Dear Connarn1, Thank you for your kind review of the Andaz Amsterdam. It sounds like you got exactly what you were looking for on your citytrip to Amsterdam- we are so thrilled to hear that! We look forward to welcoming you back. Sincerely, The Andaz Amsterdam Team
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Three times we have stayed at the Andaz. Once Garden View, twice Canal View. No bathtubs in any of the rooms that we lodged in. As has been mentioned - vanity/sink in middle of room, water closet is a separate room by the entrance, and the shower is enclosed across the room.
Santa Cruz, California80 contributions32 helpful votes
Hi there- yes, you do have to swipe it in the elevator.
I totally get what you are saying. It’s a nice security feature but comes with a slight hassle. It was a very comfortable hotel...have a great time!
There are more places to choose from in the Amsterdam area.
PRICE RANGE
$611 - $1,111 (Based on Average Rates for a Standard Room)
LOCATION
The NetherlandsNorth Holland ProvinceAmsterdamGrachtengordel-West / Canal Ring (Grachtengordel) / Centrum
NUMBER OF ROOMS
122
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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