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3.5
#211 of 412 hotels in Amsterdam
Location
Cleanliness
Service
Value
City Hotel Amsterdam is a friendly three-star family hotel. The hotel is located in a monumental characteristic building located at the Prins Hendrikkade in the city center of Amsterdam. The building is the previous house of the famous Michiel de Ruyter. He bought this house in 1655 and he lived here until his death in 1676. The hotel is close to the central station and sights like the red light district, Nieuwmarkt and the National Maritime Museum. The team of City Hotel Amsterdam is ready to help you and to give you a memorable stay. All the rooms are provided with a private bathroom, coffee/tea facilities, TV and wifi. The hotel bar is opened until 1.00am. The reception is manned 24/7, so you can arrive at any time you wish.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is officially classified according to Hotelstars Union standards.
HOTEL STYLE
River View
Languages Spoken
English, Russian, Spanish, Chinese and 8 more
Location
Prins Hendrikkade 130, 1011 AP Amsterdam The Netherlands
Name/address in local language
City Hotel Amsterdam
765 reviews
Getting there
Great for walkers
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This is the second time I stayed in the hotel, first time I had the ground level room, that was great and was very happy, on this occasion the room was on the top floor, not accessible via the lift which meant humping my bag without any help one floor up, this would not have been so bad if the steps were of a decent size but that was not the case.
I appreciate that this is quite normal for old properties in Amsterdam, however it would have been helpful to have had the option of the room type at the booking stage.
I am physically strong but even so I struggled to get my bag to the top floor, I don’t know what would have happened if that was not the case.
The rooms are recently furnished although being at the top floor, the pitched roof made it impossible to stand up in front of the toilet.
Breakfast is continental and fairly basic, but good enough for a light snack.
The rooms are clean and were always prepared in the afternoon so could have a late start to the day without the cleaners knocking on the door.
The location is good, about 20 mintiest walk from central station or Dam square.
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Date of stay: February 2020Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Very central location and about a 10 minute walk from the Central station where the transport network is phenomenal, you can get the train, tram,bus or ferry from there which is great. The hotel room was modern but a little small, there was a wardrobe with dressing table and a to on the wall. The double bed was so comfortable and my husband and I had a wonderful nights sleep all three nights. The temperature of the room was just right for us too. I had asked for a room with a view and the view we had was terrific, out towards the port on the front of the hotel. Bathroom again was small but adequate the shower was good and easy to operate with a hairdryer available in there too. The only thing that I would say was needed in the room was maybe a small fridge to keep milk and drinks in to keep them chilled. The breakfast was good, mostly continental style with plenty of choice of different breads, croissants and buns, marmalades and jams as well as cheese and ham. Eggs were available too either hard boiled or fried if you wanted them. Fresh juices were also very refreshing and the tea and coffee machine was easy to operate with choice of cappuccino latte hot chocolate tea etc. Overall our stay was brilliant and we would definitely stay in this friendly hotel again if we ever visit Amsterdam again. Well done to all the staff for making our stay so memorable
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Date of stay: February 2020
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This hotel is okay. The staff are nice and will do a lot to accommodate to your needs. They changed our room as I complained that I didn’t think it was up to standard as two bulbs were out and I didn’t have a side table (which I thought was bad for a superior room) The breakfast is basic too. The hotel has its charm but for the price we paid I do feel it wasn’t quite up to scratch and should have been cheaper. The staff were the best thing about it. Small rooms and also a smell problem in the bathrooms, with both rooms we had (one worse than the other). I will say however that it was really very very clean and very well looked after. Carpets were being deep cleaned on arrival and everything was very very clean everywhere.
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Date of stay: March 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The only good thing about this Hotel is the location,Closed to the central station, you can easily take a tram or a nice walk from there Room small and the bathroom was stinking as hell. We had to keep the bathroom door closed all the time. Probably some problems with the drain. the level of cleanliness was poor and considering what we paid for the staying ,I was expecting more than that .Breakfast ok, but nothing special
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Date of stay: February 2020
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
It is about a 10 to 15 minute walk from the city's main train station on a quiet street in front of a canal. Small family hotel, clean and quiet. By the same standards and the room, spacious and bright, with all the necessary amenities. I was particularly impressed by the fact that a special employee served, for reasons of protection from covid, the otherwise satisfactory breakfast. Friendly and polite staff. Overall I was happy and I would not have any objection to staying there again.
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Date of stay: August 2021
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Spent a few days in Amsterdam and this hotel was a great place to be based. Less than 10 mins for Amsterdam Centraal (Train & transport hub), which makes it a great location to be based. Staff were nice and friendly. Rooms were clean and tidy. My only negative comment on this hotel was that the bed was a little too soft. All in all, it was a nice hotel and I would stay there again without hesitation.
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Date of stay: July 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Never stay here! Never make a reservation here! This is a disgusting hostel, not a hotel! They scam you into giving a €250 deposit for no reason. None of the actual hotels in the area require deposits. Their rooms are dirty and smell like smoke and weed despite advertising that the rooms are nonsmoking. The bathrooms reek of urine and they have mold and mildew. The steps leading up to their self-described “deluxe” room are dangerous; it is in fact an attic and not a room. Even though we never stayed in the room, the staff refused to acknowledge our leaving as a cancellation and forced us to sign a form stating that our leaving as an “early departure” despite us barely stepping foot in the room instead of a cancellation in order to absolve themselves of fault and potentially not have to refund us. They claimed that without this form they could not release the hold on our card for the deposit. The worst part is the personnel on staff claim that they aren’t allowed to discuss or process any refunds and the manager never answers her phone to authorize refunds. However, the staff had no problem charging us for the room as soon as we arrived, even though our room wasn’t ready until many hours later. The manager also dodged calls from both us and Expedia in order to block our refund, even though she was texting the staff while we’re in the lobby. The staff told us we would have to come back the next day to discuss a refund with the manager. Based on our experience and upon reading other reviews for this establishment, it is clear that their actions are tactics to scam people out of their money or force them to stay in this disgusting hostel since they won’t get their money back. Thankfully our bank was able to file a dispute and get us back our deposit. After spending more than half the day on the phone, Expedia was able to cancel this reservation for us and refunded our $600+.
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Date of stay: December 2023Trip type: Travelled with family
Room Tip:Avoid this hotel at all cost!
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The positive first - the location of this hotel is great. It's ten minutes from the train station and really close to most of the things you'll want to see in central Amsterdam.
But the hotel itself really isn't very good at all. There's a lift, but it's tiny and the doors wouldn't open on the second floor when we tried it. So we resorted to using the stairs - which might not be an option for older guests, as the stairs were very steep.
The room was a bit small. And the double bed was actually two single beds pushed together and the mattress was really soft. The bathroom had a slightly sulphurous smell all the time we were there and the toilet roll was trapped inside a fiendish device which made it almost impossible to get to.
Oh, and they employ cleaning staff who think it's ok to walk into a room when the "do no disturb" sign is on the door.
The breakfast was barely adequate.
I tried to find a decent hotel at a reasonable price. I guess such a thing just doesn't exist in Amsterdam.
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Date of stay: February 2020
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The location of this hotel is great, about ten minutes walk to the Centraal Station. In fact we walked everywhere and didn't use public transport at all. Unfortunately our room did not face the canal. There is a lift but we were between floors and had to use the stairs which were very hazardous, I even saw one of the cleaning ladies trip up on them. Our "superior twin room" was tiny and it was difficult to get in and out of the bed because it was so close to the wall. We didn't even unpack because after hanging up our coats in the wardrobe there was no room for anything else. The walls were painted a garish shade of mustard, no pictures. The bathroom was also very cramped but the shower satisfactory. Breakfast was okay but monotonous and I would have preferred hot cooked eggs instead of hard boiled and white/cottage cheese instead of the dry pastries. All in all a pleasant stay but for the price I paid I would have expected a bit more. Would stay again but would insist on a better room.
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Date of stay: February 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
we had reservations for this week. due to covid-19 situation and no flights we asked to cancel, the hotel refused to make a refund and even refused to issue a voucher for future stay. charged the full amount but offered no compensation. Not a service oriented attitude
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Date of stay: September 2020
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Liverpool, United Kingdom100 contributions17 helpful votes
yes it quite quiet where this hotel is situated you may get a few people walking or riding past but other than that it is away from the hustle and bustle
There are more places to choose from in the Amsterdam area.
PRICE RANGE
$304 - $391 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
amsterdam city hotel
LOCATION
The NetherlandsNorth Holland ProvinceAmsterdamOld Center / Nieuwmarkt En Lastage / Centrum
NUMBER OF ROOMS
53
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CITY HOTEL AMSTERDAM | UPDATED 2024 Reviews & Price Comparison (The Netherlands) - Tripadvisor
Frequently Asked Questions about City Hotel Amsterdam
Which popular attractions are close to City Hotel Amsterdam?
Nearby attractions include Our Lord in the Attic Museum Ons' Lieve Heer op Solder (0.4 km), Brews & Tales Amsterdam Craft Beer Tour (0.4 km), and Cafe Pollux (0.06 km).
