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4.5
#53 of 412 hotels in Amsterdam
Location
Cleanliness
Service
Value
Housed in a building that was originally commissioned by the Royal Holland Lloyd Shipping Company in 1921, The Hoxton, Lloyd Amsterdam has 136 bedrooms, a cocktail bar, a European brasserie, and an original Dutch windmill for a neighbour.
Oostelijke Handelskade 34, 1019 BN Amsterdam The Netherlands
Name/address in local language
The Hoxton, Lloyd Amsterdam
240 reviews
Getting there
Somewhat walkable
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The Hoxton, Lloyd Amsterdam is a hotel that many guests find to be stylishly appointed with a historic charm and an Art Deco flair. Its location is quiet, yet convenient for accessing central Amsterdam via nearby trams, a feature that travelers appreciate.
While the rooms are generally well-regarded for their decor and comfort, some guests have called out issues with noise and occasional lapses in cleanliness. The staff is often praised for their friendliness and helpfulness, although the value for money and service speed receive mixed reviews.
Location
Convenient
Atmosphere
Stylish
Rooms
Mixed
Value
Expensive
Cleanliness
Mixed
Noise level
Noisy
Service
Friendly
Amenities
Well-appointed
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We had a great stay at the Lloyd Hotel. The staff were amazing, so friendly and very helpful. It was my partners birthday and they left him a handwritten birthday note and a cake which was so thoughtful. We stayed with our dog and when we arrived there was a bed for her and a welcome package including a toy and some biscuits which was a lovely touch. The bed was very comfortable and the shower is really nice too. The hotel is in a great location with quick and easy access to the 7 and 26 lines which get you all over Amsterdam quickly and to the Central station in 10 minutes. There is a supermarket 2 minutes walk away and a handful of restaurants within walking distance.
We stayed in the 'Roomy' room which was a good size for a couple of a dog. It would have been nice to have more space to put things on, such as a table or desk. It would also have been nice to have our bin emptied more often and tea/coffee replaced (we had enough for 1 day but were staying for 6 so had to ask for more multiple times). I am fine with less housekeeping and the green initiative but the bin in our room was tiny and we ended up with a lot of rubbish since we stayed for almost a week so a bigger bin would be helpful. We ended up taking the rubbish out ourselves rather than asking for housekeeping every time and I saw other guests do the same.
Parking at the hotel is €45 per 24 hours. We parked our car for 1 day, then moved it down the road to the P+R which cost us €26 for 4 days with a GVB card, it is one tram stop away and saves so much money.
Overall, I highly recommend this hotel, only a few small tweaks would be needed to make the stay perfect.
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Date of stay: November 2023
Value
Location
Service
Trip type: Travelled as a couple
Room Tip:Park at the P+R one stop on the tram at Zeeberg. If you tap your GVB card you pay €6 a day rather...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Amber Jansen, Guest Services / Front Office at The Hoxton, Lloyd Amsterdam
Responded 25 Nov 2023
Hi there! Thanks a million for the fantastic review! We're thrilled you enjoyed your stay, and great that our team could make your partner's birthday extra special. Your feedback is valuable, and we appreciate the love for our 'Roomy' room. We'll take note of your suggestions for more storage space and bins. Can't wait to have you, your partner, and your dog back for another round of Amsterdam adventures. Until then, safe travels! x The Hox
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This hotel will live long in your memory for all the right reasons, it starts before you arrive! They provide a messaging platform asking if you have any special requirements etc. Already you see by their reply that these people want to please. If you want a building that is full of character and history this charming Art Deco structure will tick the boxes with its wonderfully sympathetic decor. If cleanliness is high on your checklist, then no concerns here. Dining room oozing decor and ambience of times of blues music and more relaxed days. Food obviously cooked from scratch to a high standard and breakfast made to order, no dying buffets here, wonderfully fresh pastries cooked on site, perfect. Bar, ultra relaxing, amazing decor to reflect the site's overall ambience and outside terrace for warmer weather. Bedroom full of character with dockside view and full of comfort features and fixtures and fittings that upheld the theme. Very comfortable beds, large shower with rain forest and adaptable heads, supported by quality toiletries. Wonderful. All this 4 star offering would be great, but what makes this hotel stand out are the staff. I have NEVER come across better! If you want bowing and scraping by smartly uniformed, insincere and probably bored staff, this is not for you. What is on offer here are a team of young people who greet you with genuine interest and warmth. You realise straight away that they want you to walk away feeling that they have done everything in their power to make you leave feeling "wow, that was amazing". All the staff we encountered exceeded our expectations. I don't know what their recruitment processes are, please keep on doing it. I speak from vast experience, the ethos in this establishment is definitely customer first, every time, without exception. Add to that a lovely quiet location in the Eastern Docklands, only a 2 min walk to a 10 minute tram ride (no 26) to Central Station. Buy 1, 2 or 3 day tram ticket and tap on entry or same with your credit card for single journey. Thank you Hoxton Lloyd. You hoped my visit would be memorable and it truly was, simply wonderful. You deserve numerous accolades.
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Date of stay: April 2024
Value
Rooms
Location
Cleanliness
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Trip type: Travelled with family
Room Tip:Ask for viewof the water, especially lovely at night.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Amber Jansen, Guest Services / Front Office at The Hoxton, Lloyd Amsterdam
Responded 12 May 2024
Thank you for your kind words Ruth, it's wonderful to hear you had such a great time during your stay with us. We're happy you enjoyed the service, design and cleanliness in the hotel. Also delighted you had a great time in the restaurant and that you found the rooms comfortable! We would love to welcome you back for more memorable times! x The Hox
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We found the ‘optional’ room cleaning a bit odd though. When we book a four star hotel at four star hotel rates we expect the room to be in a ‘just arrived’ condition every time we return to the room. If however you decide not to have the room cleaned each day (“for sustainability reasons”) then a lower room rate should be offered too.
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Review collected in partnership with this hotel
Date of stay: May 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Amber Jansen, Guest Services / Front Office at The Hoxton, Lloyd Amsterdam
Responded 12 May 2024
Hi George! Great to hear you enjoyed your time with us. Thank you for your feedback on the housekeeping service. We would love to welcome you back soon for more celebrations! x The Hox
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I had a wonderful experience at The Hoxton, Lloyd Amsterdam with my family. We booked two rooms, each featuring a double bed and a bunk bed, which was perfect for our kids and our senior parents. The location was fantastic, right by the 26 tram line, making it just an 8-minute ride to Amsterdam Central. At first glance, the building seemed old, but stepping into the rooms revealed a modern and beautifully renovated space. The bunk bed was a hit with the kids, though I did wish the upper bunk had a safety rail for added security. We also appreciated being close to a Jumbo supermarket for affordable breakfast and salads. The hotel offered free adult bike rentals, but I would have liked to see kids bikes available too. We ended up renting one from MacBike Oosterdok since the central location didn’t have any. Given the price we paid, the rooms were much larger and more comfortable than anything we could find near Amsterdam Central, so the short tram ride was not a big deal. The only downside was that only one of our rooms had air conditioning. The hotel offered to switch our second room to one with AC after the first night, but we chose to keep our existing rooms since they were next to each other. Overall, I highly recommend The Hoxton, Lloyd Amsterdam for families looking for a comfortable stay in a great location.
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Date of stay: July 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Amber Jansen, Guest Services / Front Office at The Hoxton, Lloyd Amsterdam
Responded 31 Jul 2024
Thanks for sharing the love! We're happy to hear you enjoyed the location and design of the hotel during your stay. Also wonderful to know the room was perfect for you and your family! Glad you found your way around Amsterdam like a true local on a bilke. We are sorry to hear you missed the AC in your room. We would love to welcome you back soon, feel free to reach out when planning your next stay and we will try out best to arrange a room with AC for you! x the Hox
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Just stay here. Just do it. There is so much history and beauty in this building that has been brought to life not only through renovations and information but through the people that now work here. Fantastic service and cleanliness. Whilst it seems this is out of the way, it actually is - and thats a beaut thing about it. The walk into the 'centre' of Amsterdam is enjoyable but also a short few stops by tram which is right on the back doorstep of this fantastic hotel.
The only reason for the lower ranking in sleep quality is because this building is OLD - of course it is not soundproof like modern hotels because there are creaks and cracks and so on. Still worth staying here - light sleepers bring your ear plugs, you wont regret booking here.
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Review collected in partnership with this hotel
Date of stay: May 2024
Value
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Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Amber Jansen, Guest Services / Front Office at The Hoxton, Lloyd Amsterdam
Responded 14 Jun 2024
Thank you for your kind words! We're thrilled you enjoyed the history of the building, design of the hotel, and service during your stay. We appreciate your understanding of our historic building's quirks and are glad you found the location convenient. We hope to see you again soon! x the Hox
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The Hotel building is a nice nod to its prior use and history. Location is great, being out of the hustle and bustle of the city centre, yet has good connection links to everything. The thing that has let our stay down has been the service. Day 1, TVs broken and bar service was atrocious, Day two, 30 minute wait for 2 drinks. Day 3, room service never arrived, then when we went down for breakfast, was sat and waited another 25mins just to be offered a coffee. That evening we went to the bar and had to wait another 30 minutes just to receive 2 drinks again. On the last day we thought we would give the restaurant one last chance, yet again we were waiting 15 mins to have someone serve water- to which we had to ask. And again to order the drinks another 30 mins. Every one of our bills were incorrect also. We won't be returning.
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Date of stay: May 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Amber Jansen, Guest Services / Front Office at The Hoxton, Lloyd Amsterdam
Responded 5 May 2024
Thank you for sharing your feedback. We're genuinely sorry to learn about the challenges you encountered during your stay, we understand the long waiting times is not what you expected. Ensuring a seamless and enjoyable experience for our guests is important to us, and we regret falling short. We'd greatly appreciate the opportunity to discuss your concerns further. Please reach out to us directly so we can address any outstanding issues and make amends. We'd love the chance to welcome you back turn around your previous experience. Kind regards, Amber [amber.jansen@thehox.com]
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It’s a former prison. The owners who initially turned it into a hotel made it a hipster location but nothing was functional and the service was a joke. Now that it’s a Hoxton, the interior design was redone to make it far more livable and the staff is outstanding. I had a great stay and will happily return to this location when again in Amsterdam. We also received an upgrade without asking which made things far more memorable and some small irritations that did occur while there were immediately addressed by the staff and remedied to my liking.
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Review collected in partnership with this hotel
Date of stay: June 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Amber Jansen, Guest Services / Front Office at The Hoxton, Lloyd Amsterdam
Responded 14 Jun 2024
Thank you for your feedback! We're thrilled to hear you enjoyed the redesigned interior and service at the Hox. It's great to know the upgrade and quick resolutions to any issues made your stay memorable. We look forward to welcoming you back on your next visit to Amsterdam! x the Hox
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Stay here if you want to enjoy a laid back, quiet, thoroughly relaxing trip to Amsterdam. It’s not central, so don’t expect it to be. Two minutes walk to the tram and less than 10 minutes ride though and you’re slap bang in the centre. It’s quiet, with beautiful views across the river if you’re lucky enough to have a room that side. Thoroughly recommend room 311 for a really special treat. The staff are great, the cocktails are perfect and the food is wonderful. Nothing’s too much trouble, and everything feels and looks very classy. Will definitely be back.
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Review collected in partnership with this hotel
Date of stay: March 2024
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Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Amber Jansen, Guest Services / Front Office at The Hoxton, Lloyd Amsterdam
Responded 30 Mar 2024
Thank you for sharing your experience with us Hannah! We're delighted to hear that you had a fantastic week at The Hoxton, Lloyd Amsterdam. It's wonderful to know that you found our location convenient and enjoyed the atmosphere. We can't wait to welcome you back for another relaxing stay in the future! x The Hox
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Beautiful building, renovated stylishly and comfortable. The staff were welcoming and helpful throughout our stay, both front-desk and in the bars and restaurant.
The room was cosy and well equipped, with a very comfortable bed.
Breakfast at the restaurant and a cocktail at the bar were both great experiences - particularly the bar.
Would recommend making use of the free bikes as it’s still very easy to get anywhere centrally despite the location.
Only negative was a leak in the bathroom that meant the floor stayed wet - we warned the front desk on check out.
Thank you for a very enjoyable stay.
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Date of stay: November 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Amber Jansen, Guest Services / Front Office at The Hoxton, Lloyd Amsterdam
Responded 25 Nov 2023
Wow, thanks a bunch for the glowing review! We're thrilled you enjoyed your stay. Your recommendation to use the free bikes is spot on – a great way to explore the city! Apologies for the bathroom hiccup; we've got our maintenance crew on it. We're grateful for your feedback and hope to welcome you back for another enjoyable stay soon! x The Hox
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Unfortunately, this hotel did not live up to expectations. Bad service, poor value, and misleading photos can’t be made up for by a cool design and fun marketing.
This hotel definitely feels marketed towards millennials and young people in general. But the staff are clearly poorly trained and the hotel has the audacity to charge almost 400 euros a night for rooms in a musty basement. Even for the regular rooms it was overpriced because there are no amenities included but to pay that price and be in a basement is insulting.
There is no turn down service unless you request it the night before, no breakfast included for that price, no snacks in the room, in the “roomy” choice there is a queen size bed not a king which for the price is not normal, no slippers or robes, no additional benefits other than just a room that you have to call the front desk o request cleaning for. The bathrooms have no ventilation and the room has no individual climate control.
Also the restaurant service is weird, slow, and they ignored us most of the time unless we flagged them down. There was one young woman who was friendly and warm who served us our first morning. After that I avoided getting meals there.
The nightly price is absurd for the value and I would not recommend booking here for any reason.
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Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
Room Tip:If they put you in the lower level (rooms that start with a 00) don’t even go down there just ask...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Amber Jansen, Guest Services / Front Office at The Hoxton, Lloyd Amsterdam
Responded 25 Apr 2024
Hi Moranda, thank you for sharing your thoughts with us. We're sorry to hear that your experience fell short of what you expected. Your feedback and satisfaction are very important to us, and we'd like to discuss your concerns further. Feel free to reach out to us directly at [amber.jansen{at}thehox.com]. We're here to listen and address any issues you encountered. Kind regards, Amber
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Get a price from the driver before you let him/her put your cases/bags into their boot and you get in. Fares varied a great deal and we were stung €89 from the airport having just jumped in the first anva cab and only €42 on the return using UBER.
There are more places to choose from in the Amsterdam area.
PRICE RANGE
$339 - $492 (Based on Average Rates for a Standard Room)
LOCATION
The NetherlandsNorth Holland ProvinceAmsterdam
NUMBER OF ROOMS
136
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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