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The Highlander
Nieuwezijds Voorburgwal 98-100, 1012 SG Amsterdam The Netherlands
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Room & Suite (67)
Dining (12)
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Avg. $592 /night, 9/19 - 9/20
$889
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$619
per night
$348
per night
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About
4.5
#51 of 412 hotels in AmsterdamLocation
Cleanliness
Service
Value
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
The Highlander is an excellent choice for travelers visiting Amsterdam, offering a charming environment alongside many helpful amenities designed to enhance your stay. The hotel rooms have all the modern facilities you need for a comfortable stay. From flat-screen TVs to Wi-Fi. Furthermore, your visit always includes a varied breakfast. Hotel The Highlander has a practical location. You can walk to Dam Square in 3 minutes and to the central station in 10 minutes and there is a tram stop in front of the hotel. On top of that, you are near many famous Amsterdam attractions. The canals located on and around the museums, the many cafés, terraces, lounges, comedy clubs, boutiques and department stores offer entertainment of every kind. From the Nieuwezijds Voorburgwal you will enter the characteristic feeling of the capital. If you are tired and need some quiet time, relax in your easy chair lounge and let the world pass by. We are looking forward to welcoming you at The Highlander!
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Property amenities
Paid private parking nearby
Free High Speed Internet (WiFi)
Bar / lounge
Bicycle rental
Bicycle tours
Taxi service
Photo copier / fax In business centre
24-hour security
Street parking
Wifi
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Complimentary welcome drink
Happy hour
Snack bar
Special diet menus
Wine / champagne
Baggage storage
Non-smoking hotel
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Room features
Allergy-free room
Blackout curtains
Housekeeping
Safe
Telephone
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Wardrobe / wardrobe
Bottled water
Clothes rack
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Electric kettle
Flatscreen TV
Radio
Complimentary toiletries
Hair dryer
Room types
City view
Non-smoking rooms
Good to know
HOTEL STYLE
Centrally Located
Mid-range
Languages Spoken
English, Spanish, Dutch, Filipino and 3 more
Location
Nieuwezijds Voorburgwal 98-100, 1012 SG Amsterdam The Netherlands
Name/address in local language
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 100 out of 100
100
Amsterdam Airport Schiphol
11.8 km•
See all flights
Rotterdam Airport
55.6 km•
See all flights
Centraal Station
8 min•Brussels Metro
Car Hire
592 Restaurants
within 0.5 kilometers
Reviews
4.5
517 reviews
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Reviews summary
This summary was created by AI, based on recent reviews.
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The Highlander Hotel is a favorite for its prime central location, offering guests effortless access to surrounding attractions and transport. The spotless accommodations and meticulous attention to detail, especially the cozy beds, have earned high marks from guests.
While some guests find the rooms on the smaller side, the hotel's value is widely acknowledged, combining affordability with cleanliness and convenience. The staff's warm and professional service is frequently celebrated, while the unique, color-themed decor creates an inviting and stylish atmosphere.
Location
Central
Atmosphere
Stylish
Rooms
Modern
Value
Reasonable
Cleanliness
Spotless
Service
Friendly
Amenities
Well-appointed
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517Reviews21Q+A33Room tips
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Detailed Reviews
About 10 mins walk from Centraal station. Supermarket next door and a lot of restaurants and amenities within a 0-5 min walk radius (and ofcourse Dam Centraal).
Very chïc hotel. Vibrant and colourful. Very clean. Friendly hosts.
Room was a bit more compact than I’d like. Set up is different. Shower is in the bedroom area (a transparent glass cubicle maybe 3 metres from the bed head) and the toilet facility is about 6 feet from the foot of the bed (normal door closure for this). If you’re uncomfortable with your couple / friend / family and need privacy this isn’t for you but if you’re travelling alone it’s perfect or extremely comfortable with who you’re sharing with, go for it!
Measurements approximate.
Very chïc hotel. Vibrant and colourful. Very clean. Friendly hosts.
Room was a bit more compact than I’d like. Set up is different. Shower is in the bedroom area (a transparent glass cubicle maybe 3 metres from the bed head) and the toilet facility is about 6 feet from the foot of the bed (normal door closure for this). If you’re uncomfortable with your couple / friend / family and need privacy this isn’t for you but if you’re travelling alone it’s perfect or extremely comfortable with who you’re sharing with, go for it!
Measurements approximate.
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Date of stay: September 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We stayed here for 2 night with our kids. The staff was very kind and good with the kids. They really good anticipated to the covid-19 situation. For dinner, they had prepaired a good list of good restaurants for delivery and we were allowed to eat this in their restaurant with plates and cutlery, very nice! We enjoyed breakfast, beautiful modern room with balkony, perfect location and very nice and helpfull staff. We would recommend this to everyone with or without kids, business and leisure. Thank you!
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Date of stay: May 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ralph Prumper, General Manager at The Highlander
Responded 24 Jun 2020
Dear Mr./Mrs, Thank you very much for your review on TripAdvisor and great comment about the staff. Your lovely comments regarding our Team Members, who always take great pride in providing the best service possible, will be shared within our team. We hope to see you again soon. If you decided to return, please contact us directly or visit our website to make a reservation. Kind regards, Reception The Highlander Hotel
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A lot to digest? Read an AI-generated summary of recent traveller reviews.
Our stay at The Highlander was amazing. The service was fantastic from start to finish, we dropped off our bags and returned later for check in, our luggage had already been taken up to our room. We were also there for a special occasion and there was a little note and a complimentary bottle of Prosecco waiting for us!
The room was lovely, the bed was really comfy and the facilities like the Chromecast tv made a nice little extra.
We struggled with breakfast as we are both vegan. That’s the only thing I would say needs improvement, if you don’t have dietary requirements the breakfast looked lovely and there was a lot of choice. We arranged for breakfast in bed one morning which did cost extra but was really nice, it was just a shame there wasn’t many vegan choices.
The location of the hotel is perfect, with a tram stop right outside you can get anywhere. Central station is a 5 minute walk away and you are virtually opposite Dam square.
We would definitely recommend this hotel and we would stay again.
The room was lovely, the bed was really comfy and the facilities like the Chromecast tv made a nice little extra.
We struggled with breakfast as we are both vegan. That’s the only thing I would say needs improvement, if you don’t have dietary requirements the breakfast looked lovely and there was a lot of choice. We arranged for breakfast in bed one morning which did cost extra but was really nice, it was just a shame there wasn’t many vegan choices.
The location of the hotel is perfect, with a tram stop right outside you can get anywhere. Central station is a 5 minute walk away and you are virtually opposite Dam square.
We would definitely recommend this hotel and we would stay again.
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Date of stay: February 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from FrontO8, Front Office at The Highlander
Responded 13 Feb 2020
Dear Y5271QFemilyb, Thank you for this lovely review, it's much appreciated! We couldn't be happier to read your comments about our staff, service, and facilities. Also thank you for giving feedback about the breakfast options. This really helps us improving and making sure all of our guests are able to enjoy our lovely breakfast, despite any dietary requirements. Thank you also for recommending us and feel free to reach out to us directly for your next stay! Kind regards, Merel - Front Office
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The staff was lovely but we have an unpleasant experience at the hotel.
I did a reservation straight with their webpage and for two doble rooms excluding the breakfast. It was a mistake by my side because I read the word "breakfast" but not the word "excluding". Just as soon as we did the check in we realized that our reservation was without breakfast, so, if we would like to have it we would pay 17,50€ per person.
After checking in the webpage the availability of two smaller rooms INCLUDING breakfast, from the room, I suggested the staff if a change for a smaller room with breakfast was possible instead of the double room without it. At first they answered me that, it was not possible since we've done our reservation via booking.com, that we don't, it was not possible, after clarifying it, it was because all the small rooms were taken, but it did not match with the information in the webpage...
Ten minutes after, at the reception desk, I showed that there were availability of two small rooms with breakfast at the webpage so, then, the recepcionist told me that he needed to check if the change could be possible with his supervisor, who was sitting at the lobby, after a briefly consult with her, the recepcionist told us that the changes policy is only allowed with 24 hours of previous notification... But I realized about the mistake at the checking in :( so definitely not possible.
That was a very unkind situation since we have the sensation of being somehow fooled, not because the change was
or was not possible but because they change the version 3 times for not doing it, very unpleasant really.
In the meantime the fire alarm sounded once.
On the bright side, they keep our luggage until the room was available and the staff was always with a smile on their face.
I did a reservation straight with their webpage and for two doble rooms excluding the breakfast. It was a mistake by my side because I read the word "breakfast" but not the word "excluding". Just as soon as we did the check in we realized that our reservation was without breakfast, so, if we would like to have it we would pay 17,50€ per person.
After checking in the webpage the availability of two smaller rooms INCLUDING breakfast, from the room, I suggested the staff if a change for a smaller room with breakfast was possible instead of the double room without it. At first they answered me that, it was not possible since we've done our reservation via booking.com, that we don't, it was not possible, after clarifying it, it was because all the small rooms were taken, but it did not match with the information in the webpage...
Ten minutes after, at the reception desk, I showed that there were availability of two small rooms with breakfast at the webpage so, then, the recepcionist told me that he needed to check if the change could be possible with his supervisor, who was sitting at the lobby, after a briefly consult with her, the recepcionist told us that the changes policy is only allowed with 24 hours of previous notification... But I realized about the mistake at the checking in :( so definitely not possible.
That was a very unkind situation since we have the sensation of being somehow fooled, not because the change was
or was not possible but because they change the version 3 times for not doing it, very unpleasant really.
In the meantime the fire alarm sounded once.
On the bright side, they keep our luggage until the room was available and the staff was always with a smile on their face.
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Date of stay: July 2021Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We had a lovely few days stay here. The staff were amazing and so polite and helpful. The bed was so comfy it made it so hard to get up and leave it , room was beautiful and clean, the hotel is a 6 min walk from central station (train leaves to central station every 10 mins from the airport so its ideal) the hotel is pretty much close to everything and not to mention yhe breakfast was so tasty all freshly cooked would definitely reccomend
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Date of stay: October 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Friendly hotel offering well equipped rooms in Amsterdam city centre close to central station and the Dam. Rooms are clean, sizeable ( paid) parking spaces are close by and they offer reduced prices for parking. They offer a decent breakfast and have friendly staff.
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Date of stay: June 2021Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
A fantastic hotel with great staff. Upon arrival, we received a warm welcome and were given all of the information we needed. The room was absolutely fantastic and was incredibly modern with the option of using Chromecast so we were able to watch whatever we wanted on tv. The shower was amazing, usually hotels have bad water pressure but this was not the case here. The room was beautifully decorated and the bed was the comfiest bed myself and my partner have ever slept in! Having just hand luggage, the hotel was a short walk from the train station so it made carrying a heavy bag convenient and due to the location, everything we wanted to visit was within a short walking distance. I can’t recommend this hotel enough.
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Date of stay: January 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from The Highlander Hotel, Guest Services / Front Office at The Highlander
Responded 14 Jan 2023
Dear 706stevief, Thank you for taking the time to leave us such a fantastic review! We're happy to hear that you loved staying with us. Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our exceptional service. Looking forward to serving you in the future! Best Wishes, The Highlander Hotel
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The hotel is very well located. It is a 10-minute walk from the train station and from the Dam square. Behind and around are lots of restaurants and tram station.
The breakfast is nice, usually cold, because it's not heated. Scrambled eggs, beans, bacon, cheese, yoghurts, and more.
The service is really nice, and they are trying their best to help and make the most to satisfy you.
BUT our room was very small, and it is usual in Amsterdam but the arrangement of the room makes it smaller. In the room, there are Bluetooth speakers that worked 1 day out of 4, and chrome cast that didn't work at all. I asked them to fix that on the 2nd day; nothing happened. Then again on the 3rd day, also nothing then on the last night, the manager came to try and help and also compensate us, so this was really nice, but the main reason I choose this hotel, was for this little things, and they didn't worked.
The shower is great, and their own line of shower and body gel smells amazing.
There is a minibar and safe in the hotel. An AC also, and a lift. The decor is unique , stylish, and young.
The bed is very soft, with huge pillows. I was sure the bed would kill my back, but no... I slept great.
Overall, we enjoyed coming back to the room.
The breakfast is nice, usually cold, because it's not heated. Scrambled eggs, beans, bacon, cheese, yoghurts, and more.
The service is really nice, and they are trying their best to help and make the most to satisfy you.
BUT our room was very small, and it is usual in Amsterdam but the arrangement of the room makes it smaller. In the room, there are Bluetooth speakers that worked 1 day out of 4, and chrome cast that didn't work at all. I asked them to fix that on the 2nd day; nothing happened. Then again on the 3rd day, also nothing then on the last night, the manager came to try and help and also compensate us, so this was really nice, but the main reason I choose this hotel, was for this little things, and they didn't worked.
The shower is great, and their own line of shower and body gel smells amazing.
There is a minibar and safe in the hotel. An AC also, and a lift. The decor is unique , stylish, and young.
The bed is very soft, with huge pillows. I was sure the bed would kill my back, but no... I slept great.
Overall, we enjoyed coming back to the room.
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Date of stay: March 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Our recent trip to Amsterdam included a stay at this boutique style hotel. We arrived to the Central Train station and walked a short 15-20 minutes to The Highlander. If street work had not been going on it would have been even easier. Upon arrival the front desk clerk, Laura, greeted us and immediately asked if we need a coffee and a pastry. We were advised our room would be ready shortly after lunch (it was only 9:30am) so we left our luggage in secured storage and went exploring. The included breakfast was extensive and they even did made to order eggs. The yogurt and fixings were also extensive. Our room on the 7th floor overlooked the back and was very quiet. The glass shower exposed to the room was different but good use of the available space. We were also pleased that many tours and tickets could be arranged directly with reception. We highly recommend this hotel if you're staying in Amsterdam.
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Date of stay: August 2022
Location
Cleanliness
Service
Room Tip:Â White floor is the top
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from laura demasi, Guest Services / Front Office at The Highlander
Responded 18 Aug 2022
Dear Jettaset, Thank you for leaving such a positive review. At The Highlander, we continuously strive to serve you better. We are glad that the team has managed to meet your needs during your stay with us and gift you an amazing experience. Looking forward to serving you in the future! Best Wishes, The Highlander Hotel
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We wanted a modern hotel in a central location at a reasonable price. The Highlander definitely ticked those boxes. We upgraded our room (for a very reasonable fee) to the larger Mansion Room and it was so so worth it. Bed was really comfortable. Shower was excellent. Staff were attentive and service really good. I would definitely recommend.
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Date of stay: February 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ralph Prumper, Owner at The Highlander
Responded 26 Mar 2020
Hi 653gemmas, Thank you so much for your kind words! I'm happy your stay with us was so comfortable and you enjoyed your room upgrade! We hope you will choose us again on your next visit to Amsterdam! Kind regards, Merel V. - Front Office
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Shower private and very big.
We were there a few weeks ago and there was refurbishment going on, but they might have finished by now - why not ask them??
Yes wifi was free in all areas of the hotel
Yes our room had a hairdryer in built in the bathroom
"If you want a view of the city, you need to ask for it, our window was very small and faced an inner courtyard. It was very quiet."Read full review
…
PRICE RANGE
$325 - $573 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
citadel hotel amsterdam
FORMERLY KNOWN AS
Hotel Citadel
LOCATION
The NetherlandsNorth Holland ProvinceAmsterdamBurgwallen-Nieuwe Zijde / Old Center / Centrum
NUMBER OF ROOMS
31
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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Claim Your ListingTHE HIGHLANDER | UPDATED 2024 Hotel Reviews & Price Comparison (Amsterdam, The Netherlands) - Tripadvisor
Frequently Asked Questions about The Highlander
Which popular attractions are close to The Highlander?
Nearby attractions include Museumphoto (0.2 km), Dam Square (0.3 km), and Sherlocked (0.2 km).
What are some of the property amenities at The Highlander?
Some of the more popular amenities offered include free wifi, a lounge, and breakfast buffet.
Which room amenities are available at The Highlander?
Top room amenities include a flat screen TV, blackout curtains, and a walk-in shower.
What food & drink options are available at The Highlander?
Guests can enjoy a lounge, breakfast, and complimentary tea during their stay.
Is parking available at The Highlander?
Yes, paid private parking nearby, paid public parking nearby, and street parking are available to guests.
What are some restaurants close to The Highlander?
Conveniently located restaurants include De Silveren Spiegel, Restaurant Bougainville, and The Yeti - Nepali & Indian Restaurant.
Is The Highlander located near the city centre?
Yes, it is 0.6 km away from the centre of Amsterdam.
Which languages are spoken by the staff at The Highlander?
The staff speaks multiple languages, including English, Spanish, German, Portuguese, Dutch, Filipino, and Serbian.
Are there any historical sites close to The Highlander?
Many travellers enjoy visiting Concertgebouw (2.4 km), Museum Het Rembrandthuis (0.9 km), and Portuguese Synagogue (1.2 km).
Does The Highlander have any great views?
Yes, guests often enjoy the city view available here.