You cannot go wrong with the location! Very central, and 5-min walk to the Central Train Station, and 1-minute walk to the tram!! Room was nice, however as a woman, I did miss having a full length mirror in the room... no use having a mirror where you hang your clothes, as it is hidden... the other thing that we could have done without is the automatic bathroom light! So, in the middle of the night if one needs to use the bathroom, it lights up and doesn't turn off for five minutes! It's a bother for the other person sleeping! Prior to staying at the Inntel, I read a review from a guest who complained about a certain smell in one of the spa rooms....I have to admit the review was spot on! I sprayed quite a bit of my Chanel perfume to mask it!!! Management should really look into this.... especially when you get back after having been out for twelve hours and there has been no ventilation as everything was powered off to save energy. At the end of a long day, you get back to this unpleasant smell in the room.... Breakfast was excellent.... Breakfast room was nice, clean and bright. Reception staff was very pleasant and helpful, special shoutout to Gideon! All in all, once a few things get adjusted we could consider going back, if we were to visit Amsterdam again. Thank you Inntel team!…
Stayed here for 4 nights, room was OK but quite small. Never had breakfast so can't comment. The check in was quick and easy, and you could leave your bags on check out for free and collect them later. The selling point has to be the location, just 10 minutes from Centraal Station. …
I would like to bring to your attention the notes of my experience and complaint: The room smelled of damp and like a smokers room. The bathroom was dirty and had mould – had to clean the bath tub myself. No towels. – lucky I brought my own The safe did not work, we had over $1800 cash for our spending money and passports and we did inform reception they tried to fix it and was unable to repair it, we did not go out that night as did not feel safe with our money in the hotel. ( a waste of a night) and also it said when we booked the hotel that there is a safe in the room in working order which was not!!! The morning of the 27th September 2019, we was woken up at 7.30am with a loud drilling noise which lasted over 5 hours, our sleep was ruined, and we have recording of the noise and the noise is like someone is drilling a hole in our room was horrible and disturbing. The night of the 27th September the reception staff was raciest (mark/Dave – we do not have his name) he used remarks as - go back to your own country, get out the hotel, people like you should not be in this hotel. Then he walked to the lift we was in and forcing us to leave. This is horrifying, we have a video recording of his behaviour we informed reception when we was leaving who seen the CCTV.…
We stayed at this hotel for 4 nights. The location is excellent and the staff first class. They could not have been more helpful. The room was clean, modern, minimalist, but adequate for us as we did not spend much time in it. We had a couple of issues with the shower room. First, there was no way to fill the sink with water as there as an immovable metal dome covering the plug hole. Second, the shower room light was worked by a movement sensor. Which was great, except that when I moved in bed during the night the light switched on! We had to remove the room card from the slot by the door to switch the electricity off to get an uninterrupted nights sleep. …
Location was great close to eveerything, and walking distance. But every morning bright and early there was loud thumping on the roof, and banging sounds you hear directly above you. It was extremely difficult to adjust and sleep well because of the time zone change and we were forced to wake up. It's possible this is isolated to the fourth floor since the construction seems to be happening on the roof. Needless to say no sleeping in! The hotel may be better if you are waking up very early and don't need to adjust to a big time zone difference …
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