Booked a quiet deluxe room, eventhough the room was nice and comfortable it wasn't quiet. All night I could hear a buzzing sound from what I guess is the electricity from the air conditioning. Furthermore, the service was not a wished. Was welcomed by receptionist, who seemed annoyed, but still nice. I had to pay a deposit (not clearly mentioned when booking), which is annoying as there were no minibar in the room. Luckily I asked for breakfast on the day of arrival as the prices differs according to when you ask. Book the day before and the price is "only" 15 euros, its 20, when booking the same day. The breakfast was ok, nothing special. However 2 waiters came to me, while eating to confirm my room number - I guess they needed to make sure I paid. These things I would expect from a discount hotel, but that is not what I paid for. I will not book again. …
Hotel Mercier is located on Rozenstraat, about a block from Westermarkt (a tram stop) and a couple blocks from the Anne Frank house. It is about 200 feet from Prinsengracht (a canal) and close to de 9 Straatjes, a very nice area. As one who wanted to be relatively close to the main attractions but does not like noise at night, the location was ideal. We had a deluxe room which was in a building that was less than ten feet from the main building. It had two twin beds together, a spacious shower in a modern bathroom and a small built-in couch in an entrance area that was separated from the bed area by glass. Hotel staff were very helpful, including getting cabs and advising on where to catch a public transport bus to Zaanse Schans, where windmills are located. Without question, I would stay there again.…
Pros: perfect location in the Jordaan neighborhood; quiet street; great breakfast selection; beautiful decoration; quiet rooms (didn't hear neighbors); very friendly staff; very comfortable bed. Cons: interior room (210) window looked out onto a wall-- LITERALLY ; asked twice for toilet paper and never got any -- went to AH and bought our own; breakfast was understaffed -- one person managing the entire dining room; bar mixed drinks seemed weak True, the cons were minor and could have probably been resolved with more staffing. A pleasant but not perfect stay…
Absolutely loved my stay here in July! The hotel is very central, friendly staff, nice rooms. You can walk pretty much everywhere.The hotel is gorgeous, very retro and elegant. Plus they do amazing cocktails at the bar!
Cons: Check-In was not good. I was not recognized even though I booked the room. We were two guests and both had to pay a deposit despite having been charged the first night on my credit card. Staff was not helpful. Windows can not be opened. Not even ajar. No door to the bathroom. No fridge to store cold drinks or water. The room was smaller then I expected from the fotos and description. Pros: Location is excellent. The design is good. The restaurant is good. Check-out was good. Best of all: The cocktail bar "Ons Huis" is amazing. Or rather the head mixologist is a gem. She sources organic ingredients and mixes the most amazing cocktails. This cocktail bar should be on a list of best cocktail bars.…
"Our room (203) was in the older building, looked out to the side and was nice and quiet."Read full review
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