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Moxy Amsterdam Houthavens
Danzigerkade 175, 1013 AP Amsterdam The Netherlands
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Avg. $315 /night, 10/4 - 10/5
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4.0
#217 of 412 hotels in AmsterdamLocation
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Finding an ideal quirky hotel in Amsterdam does not have to be difficult. Welcome to Moxy Amsterdam Houthavens, a nice option for travellers like you.
Nearby landmarks such as A'dam Lookout (1.7 mi) and Anne Frank House (1.9 mi) make Moxy Amsterdam Houthavens a great place to stay when visiting Amsterdam.
Guest rooms offer amenities such as a flat screen TV and air conditioning, and guests can go online with free wifi offered by the hotel.
The property also features a pool and breakfast to make your visit even more pleasant. Guests arriving by vehicle have access to parking.
Travellers looking to enjoy some ribs can head to Foodhallen, Cafe de Klos, or Sea Palace. Otherwise, you may want to check out a seafood restaurant such as Foodhallen, The Seafood Bar van Baerlestraat, or Bridges Dining.
Looking to explore? Then look no further than Westerpark (1.0 mi), which is a popular Amsterdam attraction – and it is conveniently located within walking distance of the hotel.
Moxy Amsterdam Houthavens looks forward to welcoming you on your visit to Amsterdam.
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Property amenities
Electric vehicle charging station
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Bar / lounge
Board games / puzzles
Car hire
Business Centre with Internet Access
Paid private parking on-site
Car park
Wifi
Fitness / spa changing rooms
Fitness classes
Personal trainer
Sauna
Pool / beach towels
Indoor pool
Restaurant
Breakfast available
Breakfast buffet
Complimentary welcome drink
Wine / champagne
Taxi service
Conference facilities
Meeting rooms
Photo copier / fax In business centre
Baggage storage
Non-smoking hotel
Sun deck
First aid kit
24-hour check-in
24-hour front desk
Express check-in / check-out
Laundry service
Self-serve laundry
Washing machine
Room features
Blackout curtains
Soundproof rooms
Air conditioning
Dining area
Housekeeping
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Interconnected rooms available
Room service
Seating area
Sofa
Telephone
Wardrobe / wardrobe
Clothes rack
Laptop safe
Private bathrooms
Dishwasher
Stovetop
Electric kettle
Kitchenware
Flatscreen TV
Bath / shower
Complimentary toiletries
Hair dryer
Room types
Non-smoking rooms
Good to know
HOTEL STYLE
Harbour View
Quirky Hotels
Languages Spoken
English, Spanish, Dutch, German and 6 more
Location
Getting there
Car recommended
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 48 out of 100
48
Amsterdam Airport Schiphol
13.1 km•
See all flights
Rotterdam Airport
57.4 km•
See all flights
Car Hire
25 Restaurants
within 1 kilometer
361Reviews24Q+A47Room tips
ReviewsWe perform checks on reviews.Tripadvisor’s approach to reviewsBefore posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
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We perform checks on reviews.
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
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Learn more about our review moderation.
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Making the reservation was fine. I was prompted to add some upgrades which I did. I did the mobile check in and the mobile key never worked. I was asked my arrival time and my room was not ready for me. Time was tight for me to catch a tour so I did not appreciate having to wait. One of my upgrades included champagne so when I picked up a glass I realized someone tied the two together and so the other one fell and broke on the floor. I wrote a letter that was supposed to be placed in my room but someone else’s letter was there instead. I wish I didn’t add the balloons because the room was so small and they got in my way all week and the fake flower petals were cheap looking. I had my beanbag chair and coffee station removed from the room. Someone from there responded in the app that it was done but it was not. I had to ask and wait again. I paid a premium for a room with a view and they didn’t mention there’s a new garbage dump across the street and that was my view. The moxy is supposed to have a welcome drink and I was not offered one until I asked. I ordered the signature drink 3x and it was different every time. The peach moxy on the menu was not good. It should be pink but also prosecco so goes flat. Just when I was thinking at least the hotel was clean, I saw the towel I had just used was badly stained in brown like feces. The location is really bad because you have to walk far on uneven bricks to the closest bus stop and there’s really nothing around to do or eat. One night the business next door had a huge party with a dj. The dj moved from outside to inside at 10pm but you could still hear the music. I did choose this hotel over another hotel because this is an American brand so usually you can expect certain things however the mattress was hard and lumpy and the air conditioner ok not gives you 3° to work with. I had to sleep with my window open. I believe that the staff want to do a good job but lack the manning and training and guidance. You should not be offering people to upgrade to extra things when you can’t even get the rest right yet. If I could offer a suggestion it would be to replace general manager and get more qualified supervisors.
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Date of stay: July 2022Trip type: Travelled as a couple
Room Tip: Don’t spend the extra money for upgraded view or other upgrades like the beer, snacks, or packages.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This was my second visit to the Moxy Amsterdam and surely not the last. After visiting many properties around Europe, I can say this property is definitely my favourite one. The facilities follow a typical Moxy layout, but there are some special details that turn the Moxy Amsterdam way more special. The pool is amazing, the gym could be located at any 5-star hotel and the breakfast is top notch. I loved to have the breakfast at the upper level with great views to Amsterdam. The natural light is incredible. However, the true secret of this hotel is its Team (as any other good hotel!). The very well trained Moxy Crew went above and beyond to make sure my best friend would have a great birthday celebration - and they prepared our bedroom in a very Moxy way. Congratulations to all the Moxy Crew and its Captain for taking the guest experience to the next level! And thank you very much for the great time!
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Date of stay: February 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Dora D, Guest Services / Front Office at Moxy Amsterdam Houthavens
Responded 24 Apr 2022
Hey there GoncaloSousaCorreia, We are obsessed with your compliments to our incredible crew! We are jazzed that they could give you such a memorable experience during your stay at the Moxy Amsterdam Houthavens. You are our new best friend! :) We can't wait to have you back! Peace, love + MOXY Dora
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I worked remotely from Amsterdam for one week and stayed here. While the lobby is a cool place and certainly facilitates working from a laptop, it did become uncomfortable quickly. The location is good, bus 48 comes regularly. Note, do buy a pass for multiple days as it can be expensive for single journeys. The hotel staff were good, not over the top nice but helpful. If you havent included the breakfast in your room deal then avoid paying 15e per person as it is a poor breakfast selection. I also put a packet of Lays and M&Ms on the room which came to 7.50. Wow. Amsterdam is a very expensive place so not too surprising. Our room was really comfortable with a good view and the shower is glorious. While I would try another hotel in future id certainly say to others to try it.
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Date of stay: August 2022
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Pluses - Room was clean and view fab - already knew it was a little out from centre but location is nice and chilled.
Downsides - For £250 per night - no bottled water, toiletries or proper cups in the room (told that's policy but to me this is the basics ).
- Staff are preoccupied with themselves - waited over 20 mins to get served in the quiet bar whilst one team member made a complicated mocktail for another staff member to photograph.
- Limited food available - extensive menu but only frozen pizzas available - made to feel awkward for even ordering. When asked about restaurant upstairs they just said it's a separate company
- Staff have no local knowledge and seem annoyed if you ask them anything about transport or shops
Downsides - For £250 per night - no bottled water, toiletries or proper cups in the room (told that's policy but to me this is the basics ).
- Staff are preoccupied with themselves - waited over 20 mins to get served in the quiet bar whilst one team member made a complicated mocktail for another staff member to photograph.
- Limited food available - extensive menu but only frozen pizzas available - made to feel awkward for even ordering. When asked about restaurant upstairs they just said it's a separate company
- Staff have no local knowledge and seem annoyed if you ask them anything about transport or shops
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Date of stay: September 2024Trip type: Travelled as a couple
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Room Tip:Â Spend your money elsewhere
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Customer service was terrible from the offset. We arrived at about 9am and were met with presumably the receptions manager who had zero interest in being friendly, welcoming, or even polite. When we asked if it was possible for an early check her was extremely blunt and it set the tone for the rest of the stay.
After storing our bags, we asked for a coffee, to which the server stuck his hand in our face and said "No, use the machine". We wanted a proper coffee rather than from a self service machine, and only after asking two further times and feeling like we'd inconvenienced the café staff did they oblige.
The hotel is clearly painfully understaffed and staff are undertrained. Reception took ages to check people in and out and there was always a line with only one member of staff present.
One evening we went to the bar for drinks and the bar tender had absolutely no clue how to serve drinks. He took three attempts to make a cappuccino and when asked for a rum and coke he used Aperol. He apologised and said he wasn't trained to use the bar. I did feel sorry for him - it's unacceptable to put untrained staff in that position.
The bar food is poor quality and pre-prepared. Most of our order never arrived and it was a pain to take off the final bill when we left.
Overall the hotel is nice - cool setting and rooms are fine. Beds weren't very comfortable and pillows are peculiarly small!? The hotel is also quite a way from the city centre so bus or taxis needed (about 15 euro for a four seater).
The pool was also closed during out stay which we were not told about before arrival. We were offered a drink at the bar (half a pint) as a gesture of goodwill but in my opinion they should have contacted us before arrival to avoid disappointment.
Overall this hotel is not bad for the price but the service is a major let down. I can see this is a common theme from the comments below. Avoid. You can find better hotels, closer to the centre, with staff that are actually competent.
After storing our bags, we asked for a coffee, to which the server stuck his hand in our face and said "No, use the machine". We wanted a proper coffee rather than from a self service machine, and only after asking two further times and feeling like we'd inconvenienced the café staff did they oblige.
The hotel is clearly painfully understaffed and staff are undertrained. Reception took ages to check people in and out and there was always a line with only one member of staff present.
One evening we went to the bar for drinks and the bar tender had absolutely no clue how to serve drinks. He took three attempts to make a cappuccino and when asked for a rum and coke he used Aperol. He apologised and said he wasn't trained to use the bar. I did feel sorry for him - it's unacceptable to put untrained staff in that position.
The bar food is poor quality and pre-prepared. Most of our order never arrived and it was a pain to take off the final bill when we left.
Overall the hotel is nice - cool setting and rooms are fine. Beds weren't very comfortable and pillows are peculiarly small!? The hotel is also quite a way from the city centre so bus or taxis needed (about 15 euro for a four seater).
The pool was also closed during out stay which we were not told about before arrival. We were offered a drink at the bar (half a pint) as a gesture of goodwill but in my opinion they should have contacted us before arrival to avoid disappointment.
Overall this hotel is not bad for the price but the service is a major let down. I can see this is a common theme from the comments below. Avoid. You can find better hotels, closer to the centre, with staff that are actually competent.
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Date of stay: November 2022
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Pasquale Alessio, Gastenservice/Front Office at Moxy Amsterdam Houthavens
Responded 4 Dec 2022
Thank you for telling us about your recent stay. If you don't mind, please reach out me, to discuss your experience in more detail. Customer satisfaction is our No. 1 priority here at Moxy, and we'd love another opportunity to wow you. Please contact me at pasquale@Moxy.amsterdam Warmest Regards, Pasquale Alessio Guest Service Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Very easy to get to from train station. Just a short bus ride (which come frequently) away and then a 5 minute walk Not a lot in the area, very industrial but nice and quiet and so close to downtown. We paid a bit more for the view of the water and it was worth every penny.
Hated the hallways. It is purposely designed to look old and run down with unpainted walls. Personally, I thought I It looked awful and it never grew on me. The rooms were decorated in a modern way and did not have the same look and they were also small but fine if you are going to be out all day. Everything was clean. It seems to be geared towards a younger crowd and has a college feel to it. I’m a bit older but this didn’t bother me. I would stay here again as it was a good price and very close to a bus stop.
Make sure you go to Adams Lookout. I really liked the roller coaster simulation there.. I also really enjoyed Zaanse Schanse (place with windmills). It was easy to get there by public bus so no need to pay for a tour.
Hated the hallways. It is purposely designed to look old and run down with unpainted walls. Personally, I thought I It looked awful and it never grew on me. The rooms were decorated in a modern way and did not have the same look and they were also small but fine if you are going to be out all day. Everything was clean. It seems to be geared towards a younger crowd and has a college feel to it. I’m a bit older but this didn’t bother me. I would stay here again as it was a good price and very close to a bus stop.
Make sure you go to Adams Lookout. I really liked the roller coaster simulation there.. I also really enjoyed Zaanse Schanse (place with windmills). It was easy to get there by public bus so no need to pay for a tour.
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Date of stay: July 2022
Value
Cleanliness
Service
Room Tip:Â Pay extra for a higher floor with a view of the water. The entire wall is one big window so you...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
First of all, I think it’s important to clarify that (while other reviews say that the bus station is four long blocks away) the bus station is only one block away, approximately 4-5 mins. The bus to the city centre runs very frequently and it takes around 10 mins to go to the central station. So even though, the hotel is not in the city centre, the location is still very convenient.
The hotel itself is very nice and clean. We were allowed to check in earlier and we even got a free upgrade for a deluxe room with sea view. Also we enjoyed the pool and the sauna.
The breakfast is ok but for 4 stars rather below average since the buffet was quite small and there were no fresh fruits. However, I appreciated very much that the hotel provided gluten free bread for me!
It’s also super convenient that there is a car park just below the hotel. However, it is a bit more expensive than stated.
The hotel itself is very nice and clean. We were allowed to check in earlier and we even got a free upgrade for a deluxe room with sea view. Also we enjoyed the pool and the sauna.
The breakfast is ok but for 4 stars rather below average since the buffet was quite small and there were no fresh fruits. However, I appreciated very much that the hotel provided gluten free bread for me!
It’s also super convenient that there is a car park just below the hotel. However, it is a bit more expensive than stated.
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Date of stay: September 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Yes, the Moxy's style is created more for younger people, but thanks to the good concept of having two types of hotels in the same building, younger people can stay at the Moxy, while adults stay at the Recidence Inn (both brands are belonging to Marriott) . The hotels share the gym and the pool. The pool and sauna aren't particularly large, but they're nice. The gym is outstanding. Breakfast in the Moxy is good, the hotel staff is attentive and friendly. The rooms are clean. The hotel is located in an interesting mix of modern buildings and harbor atmosphere. The bus stop is a few minutes walk, the frequency of connections to the city center is good, you can reach the main train station with the bus in about 12 minutes.
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Date of stay: January 2023
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Pasquale Alessio, Gastenservice/Front Office at Moxy Amsterdam Houthavens
Responded 13 Mar 2023
We are obsessed with your compliments to our incredible crew! We are jazzed that they could give you such a memorable experience during your stay at Moxy We can't wait to have you back!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The hotel itself and the view from our room was lovely, however the hotel staff that we were met with were rude and dismissive form the get go.
As soon as we arrived there was a lot of confusion with what we were being charged, resulting in the guy at the front desk making it feel as though he was trying to get rid of us and couldn’t really be bothered to deal with it.
Additionally, I ordered the upgrade that is offered for €30 (reduced from €45 which is what they usually charge) which is described as entailing rose petals being put on the bed, heart shaped balloons, and a bottle of bubbly on arrival. When we went up to the room we were met with four half inflated normal balloons on the bed, and scribbled writing and scribbled love hearts on our mirror and windows and that was it. I was really disappointed and pretty angry as this was supposed to be a surprise for my boyfriend. When I went to tell them, the same guy (didn’t catch his name but he had dark hair and was a slender build) told me ‘this is just how we do it thanks bye’ and waved me off. Apparently we would of had to come down for the Prosecco but were never told. I told them to just forget it. The customer service was just terrible and we felt like we were being a nuisance when we weren’t exactly asking for much. It really started our holiday with a bad taste in our mouths and we certainly won’t be coming back.
As soon as we arrived there was a lot of confusion with what we were being charged, resulting in the guy at the front desk making it feel as though he was trying to get rid of us and couldn’t really be bothered to deal with it.
Additionally, I ordered the upgrade that is offered for €30 (reduced from €45 which is what they usually charge) which is described as entailing rose petals being put on the bed, heart shaped balloons, and a bottle of bubbly on arrival. When we went up to the room we were met with four half inflated normal balloons on the bed, and scribbled writing and scribbled love hearts on our mirror and windows and that was it. I was really disappointed and pretty angry as this was supposed to be a surprise for my boyfriend. When I went to tell them, the same guy (didn’t catch his name but he had dark hair and was a slender build) told me ‘this is just how we do it thanks bye’ and waved me off. Apparently we would of had to come down for the Prosecco but were never told. I told them to just forget it. The customer service was just terrible and we felt like we were being a nuisance when we weren’t exactly asking for much. It really started our holiday with a bad taste in our mouths and we certainly won’t be coming back.
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Date of stay: September 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I’ve been here a few times. This is my go to hotel in Amsterdam. It’s easy accessible by bus/taxi. And the roomview is nice.
Central station is a 7min drive by car and 15/20min ride with the bus. The bar has delicious cocktails, and the lunch/diner options are good. Within walking distance you also have other options for food/drinks. The room was clean, cosy and had everything I needed for my short stay.
Last time I was here Jeroen helped me at the check-in. He informed me very well and had a welcoming attitude. He clearly enjoys his job. Thanks!
Central station is a 7min drive by car and 15/20min ride with the bus. The bar has delicious cocktails, and the lunch/diner options are good. Within walking distance you also have other options for food/drinks. The room was clean, cosy and had everything I needed for my short stay.
Last time I was here Jeroen helped me at the check-in. He informed me very well and had a welcoming attitude. He clearly enjoys his job. Thanks!
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Review collected in partnership with this hotel
Date of stay: May 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Dora D, Guest Services / Front Office at Moxy Amsterdam Houthavens
Responded 9 Jul 2021
Hi anastasiaaac, We are thrilled to hear you loved us! It's awesome to know our location played a part in your experience, and we love knowing our cocktails and amazing crew blew you away. I will personally pass your comments for Jeroen :) All of us here at Moxy Amsterdam Houthavens say thanks for giving our hotel such rave reviews. You are part of the Moxy family now, so come back soon! Peace, love + MOXY, Dora
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
They did provide gluten free bread for breakfast for me
The hotel is pet friendly indeed, there is only an extra charge for the extra cleaning.
We travel by train, which is a ten minute bus ride from the Moxy. Where does the cruise liner dock?
No laundry on site!
Always different, signs everywhere in the hotel.
Doubt it!! Your pretty much on your own!
"If you want to have dinner, book it up in advance as it was booked up when I was there"Read full review
"Hotel in by the port so you can feel th breeze and its in a business district, so not so busy."Read full review
"Bus stop is 13 minute walk away! And the bus takes you into Amsterdam city. Get a shuttle bus for free to the hotel from the airport!"Read full review
"location is prime, but near by places are offices so you will not find anything to do. Please consider staying in Amsterdam central."Read full review
…
PRICE RANGE
$188 - $304 (Based on Average Rates for a Standard Room)
LOCATION
The NetherlandsNorth Holland ProvinceAmsterdamWest Port
NUMBER OF ROOMS
120
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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Frequently Asked Questions about Moxy Amsterdam Houthavens
Which popular attractions are close to Moxy Amsterdam Houthavens?
Nearby attractions include Locked.Amsterdam (1.1 km), Anne Frank, Her Diary On Stage (0.6 km), and Theater Amsterdam (0.6 km).
What are some of the property amenities at Moxy Amsterdam Houthavens?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Moxy Amsterdam Houthavens?
Top room amenities include air conditioning, a flat screen TV, and blackout curtains.
What food & drink options are available at Moxy Amsterdam Houthavens?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Moxy Amsterdam Houthavens?
Yes, a parking garage, paid private parking on-site, and secured parking are available to guests.
What are some restaurants close to Moxy Amsterdam Houthavens?
Conveniently located restaurants include Lars Amsterdam, Bello Gio's By The River, and Restaurant Gary Loen.
Are there opportunities to exercise at Moxy Amsterdam Houthavens?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Are any cleaning services offered at Moxy Amsterdam Houthavens?
Yes, laundry service and self serve laundry are offered to guests.
Does Moxy Amsterdam Houthavens offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and conference facilities.
Which languages are spoken by the staff at Moxy Amsterdam Houthavens?
The staff speaks multiple languages, including English, Spanish, German, Italian, Polish, Greek, and Dutch.
Are there any historical sites close to Moxy Amsterdam Houthavens?
Many travellers enjoy visiting Concertgebouw (5.1 km), Museum Het Rembrandthuis (4.0 km), and Portuguese Synagogue (4.3 km).