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Hotel Alpenhof

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Traveller (413)
Panoramas (92)
Certificate of Excellence
Certificate of Excellence
The family run Hotel Alpenhof lies in the center of Zermatt in a sunny, quiet location. The cable car Sunnegga, which access the ski slopes and hiking area, is directly across from the hotel and the train station and Gornergrat railway are just 5 minutes' walk away. The 5 floor Hotel Alpenhof offers 62 comfortable rooms, most of which have their own balcony. The rooms are equipped with bath/WC, minibar, telephone, radio, Wi-Fi, cable TV, safe and a cozy seating area. Look forward to the naturally lit, Alpenhof SPA area on the first floor. The new, stylishly renovated hotel lobby offers plenty of space to relax and enjoy regional snacks and wine specialties. We pamper our hotel guests every day with a new and freshly prepared 5-course selection menu. A special highlight is the exquisite cheese buffet. Our refined Cigar Lounge, one of a kind in Zermatt, offers fine digestives, smoky whiskys and a solid selection of cigars. Sitting in front of a roaring fire listening to our pianist is the perfect way to end a day's hiking or skiing. Every Wednesday during the high season the family run business offers you a free visit to their herd of black nose sheep.
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Property amenities
Room Service
Free High Speed Internet (WiFi)
Breakfast included
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting Rooms
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
Shuttle Bus Service
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Room features
Family Rooms
Good to know
River View
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Traveller rating
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Popular mentions
Cosy family run hotel. Feels really comfortable. Hotels staffs were really helpful! Hotel breakfast was great. Good variety. View from my penthouse deluxe suite was breath taking. Everything in the penthouse was wonderful. Clean, spacious, beautiful.
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We stayed for 4 nights in December. This hotel was excellent. We had a suite for a family of 4 , which was spacious, well equipped, with a lovely view . The service was excellent especially from Ali who worked in the bar and Loic on reception. I wasn’t sure if the location
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Superb 4 star hotel with decor to die for. From the lounges, bar and restaurant to the room, this hotel oozes Swiss quality. The staff are professional and corteous. If this hotel were a watch it would be a Rolex. It should be rebranded as a five star, if it were, no one would
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Response from Familie-Julen, Inhaber at Hotel Alpenhof
Responded 4 weeks ago
Dear Josealbertodesousap, we absolutely love your incredible review! Thanks a million!!!! We wish you some beautiful festive days and an amazing start into 2019 :-)
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The hotel is traditional with a beautiful modern contemporary upgrade - lots of Catellani & Smith light fixtures in evidence and beautiful seating around the bar and lobby present a lovely counterpoint to the historical architecture of the building. The owners interior design
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Response from Familie-Julen, Manager at Hotel Alpenhof
Responded 12 Nov 2018
Dear Alexander R, thank you for your nice comment. We hope to see you soon again in sunny Zermatt. Lovely greetings your Alpenhof Team
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We came to beautiful Zermatt for the first time with reservations at the Alpenhof. We were warmly greeted by the man at the front desk, we checked in, were told about the property and were given our room key. We proceeded to our room which looked fine UNTIL I looked out the
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Response from Familie-Julen, Manager at Hotel Alpenhof
Responded 12 Nov 2018
Hi Steve F, thank you for your nice comment and your explanation of the situation. We are hoping that you don't need 66 years to visit us again. Hope to see you soon again Your Alpenhof Team
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Album Categories
All photosTravellerRoom & SuiteDining Pool & BeachFamily and Play Areas
Professional photo exclusively commissioned by TripAdvisorHotel Alpenhof
The Design Single Room at the Hotel Alpenhof
Professional photo exclusively commissioned by TripAdvisorHotel Alpenhof
The Design Junior Suite at the Hotel Alpenhof
Professional photo exclusively commissioned by TripAdvisorHotel Alpenhof
The Design Junior Suite at the Hotel Alpenhof
Professional photo exclusively commissioned by TripAdvisorHotel Alpenhof
The Alpine Chic Room at the Hotel Alpenhof
Photo provided by managementHotel Alpenhof
Deluxe Doppel Zimmer
We have never been to Zermatt in September but I would think that around 15 C is about right for mid September. Just rember the higher you go the colder it gets! Anyway if you stay in the Alpenhof or any of the families other hotels you can be sure of a warm welcome. They are first class!!
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As far as i remember they have. And if a room should not be equipped I would sent a email to the hotel prior arriving and asking for preparing one on your room.
1 vote
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Do you have tea/coffee kettle in the rooms?
Hello Yes they have. And they serve also nice teas to the room. You will enjoy it
0 votes
All the staff we spoke to spoke very good english, as for activities well we were summer visitors so can't answer personally but people we spoke to who also went in the winter were keen winter sports fans and said they always enjoyed Zermatt in the winter.
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"Rooms at the front offer the best views"
"its all quiet...."
"Try to get a room at the front of the hotel"
"We had a view of the rear area of Zermatt which was still lovely, but we believe rooms on the other side had a view of the Matterhorn."
"Do not book rooms on the first floor. DO NOT stay here if you are part of a group"
US$244 - US$719 (Based on Average Rates for a Standard Room)
alpenhof hotel zermatt
SwitzerlandSwiss AlpsCanton of ValaisZermatt
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