We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hotel Alpenhof

Share
Traveller (392)
Room & Suite (604)
Storyboard
Overview
Hotel website
E-mail hotel
Matterstrasse 43, Zermatt 3920 Switzerland See on map
AMENITIES
Free Wifi
Breakfast included
Pool
Restaurant
Room Service
Suites
Bar/Lounge
4.5 Star accommodation
Additional information
Hotel website
{"scriptFlags":null,"containerAttributes":null,"containerClass":null,"widget":{"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget"}}
Rooms
25 Nov26 Nov
|
1 room, 2 adults, 0 children
Standard Room
Getting you more information on this room More
Free Cancellation
Book now, pay at stay!
Select
Show Available Rooms
Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 12 partner sites to see rooms from US$308.
We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Zermatt hotels with availability
{"BOOKING_FEATURES": ["META_ABSOLUTE_PRICING","IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","IB_EXIT_INTERRUPTER","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_SHOW_AMENITIES_AS_ICONS","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","META_AIR","CHILDREN_SEARCH","IB_INLINE_ROOM_GRID","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","IB_BOOKING_FORM_FAVICON","STORED_CARDS","SHOW_DISCLAIMER_ASTERISK","IB_PRICE_WINS_COPY","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "33c4dda625bb454aa6bf4bd947ad50d6", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":233009,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[124628928],"additionalContentIds":[],"pollCount":0,"checkin":{"day":25,"month":11,"year":2018},"checkout":{"day":26,"month":11,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":308,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"33c4dda625bb454aa6bf4bd947ad50d6","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":339,"lowestMetaPrice":308,"additionalPartner":false,"highestMetaPriceDisplay":339,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":null,"highestMetaPrice":339,"lowestMetaPrice":308,"highestMetaPriceDisplay":339,"hotelName":"Hotel Alpenhof","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjMzYzRkZGE2MjViYjQ1NGFhNmJmNGJkOTQ3YWQ1MGQ2IiwiQUlLIjoiOTRmNjY0Nzk0YzI3NDM1YWJjNjZhN2ZlZjk4MjJkYTMifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isPriceDrawerEnabled":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": 1, "checkIn": "25/11/2018", "checkOut": "26/11/2018", "lowestPrice": "US$308", "hasDates": true, "hacComplete": true, "contentIdMappings": {"124628928":"IB_QNT_1FulNmW"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": false, "divClasses": "ppr_rup ppr_priv_resp_hr_room_grid", "singlePartnerRoomGridWidget": {"scriptFlags":null,"containerAttributes":null,"containerClass":null,"widget":{"moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_responsive","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_responsive__sub_header"},"name":"ibex_room_grid_responsive","template":"ibex_room_grid_responsive__widget"}}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"scriptFlags":null,"containerAttributes":null,"containerClass":null,"widget":{"moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{},"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget"}}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"scriptFlags":null,"containerAttributes":null,"containerClass":null,"widget":{"moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_responsive","js":{},"dust":{"amenities":"ibex_room_grid_row_responsive__amenities","occupancy":"ibex_room_grid_row_responsive__occupancy","condition_col":"ibex_room_grid_row_responsive__condition_col","price_text":"ibex_room_grid_row_responsive__price_text","reservation_col":"ibex_room_grid_row_responsive__reservation_col"},"name":"ibex_room_grid_row_responsive","template":"ibex_room_grid_row_responsive__widget"}}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
Reviews (624)
Filter reviews
341 results
Traveller rating
253
71
11
4
2
Traveller type
Time of year
LanguageEnglish
More languages
253
71
11
4
2
Show reviews that mention
All reviews cigar room piano bar train station free mini bar outdoor jacuzzi sister hotel smoking room sunnega lift free pick half board wonderful spa special thanks excellent hotel julen family breakfast and dinner cozy hotel spent a week
FilterEnglish
Updating list...
1 - 5 of 341 reviews
Reviewed 1 week ago

The hotel is traditional with a beautiful modern contemporary upgrade - lots of Catellani & Smith light fixtures in evidence and beautiful seating around the bar and lobby present a lovely counterpoint to the historical architecture of the building. The owners interior design and eye...More

Thank Lee Alexander R
Response from Familie-Julen, Manager at Hotel AlpenhofResponded 4 days ago

Dear Alexander R, thank you for your nice comment. We hope to see you soon again in sunny Zermatt. Lovely greetings your Alpenhof Team

Reviewed 1 week ago via mobile

We came to beautiful Zermatt for the first time with reservations at the Alpenhof. We were warmly greeted by the man at the front desk, we checked in, were told about the property and were given our room key. We proceeded to our room which...More

Thank D625LTstevef
Response from Familie-Julen, Manager at Hotel AlpenhofResponded 4 days ago

Hi Steve F, thank you for your nice comment and your explanation of the situation. We are hoping that you don't need 66 years to visit us again. Hope to see you soon again Your Alpenhof Team

Reviewed 1 week ago via mobile

Nothing amiss with this small hotel in a zermatt. Seems like it was recently refurbished as the rooms are sparkling clean and well maintained. Polite service. The massage by Anette at the spa was fantastic.

Thank theluxuriant
Response from Familie-Julen, Manager at Hotel AlpenhofResponded 4 days ago

Dear the luxuriant, thank you for your nice comment. We hope to see you again in sunny Zermatt Greetings from Anette and the Alpenhof Team

Reviewed 3 weeks ago via mobile

We stayed at the hotel for 2 nights on 10/12. The room was quite roomy and looked contemporary. However, with the hi-tech equipment, the room control was problematic. The light switches are confusion. One bedside button turns on certain room lights AND the bathroom lights....More

1  Thank gaow2017
Response from Familie-Julen, Manager at Hotel AlpenhofResponded 4 days ago

Dear gaow2017, thank you for your feedback on TripAdvisor. We checked the technical problems, and they were already fixed. Thank you for telling us. For your situation at your departure day, we can just say sorry. We talked to our Portier and you can be...More

Reviewed 4 weeks ago

Stayed in their penthouse with 2 rooms. It was amazingly good with lot of spaces for family with kids. The fruits and drinks in the minibar were all free of charge. Toilets were shinny clean! Definitely would like to stay in this same hotel and...More

Thank Sapteo
Response from Familie-Julen, Manager at Hotel AlpenhofResponded 3 weeks ago

Dear Sapteo, thank you for our lovely feedback. We also hope to see you again in sunny Zermatt. All the best, your Alpenhof Team

View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Free High Speed Internet (WiFi)
Breakfast included
Bar/Lounge
Spa
Hotel Amenities
Room Service
Pets Allowed ( Dog / Pet Friendly )
Breakfast included
Shuttle Bus Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Room amenities
Minibar
Things to do
Pool
Restaurant
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$218 - US$614 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#11 Ski-In / Ski-Out Hotel in Zermatt
#12 Luxury Hotel in Zermatt
#16 Spa Hotel in Zermatt
#27 Romantic Hotel in Zermatt
#29 Family Hotel in Zermatt
Room types
Suites, Family Rooms
Details
Price range
US$218 - US$614 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#11 Ski-In / Ski-Out Hotel in Zermatt
#12 Luxury Hotel in Zermatt
#16 Spa Hotel in Zermatt
#27 Romantic Hotel in Zermatt
#29 Family Hotel in Zermatt
Room types
Suites, Family Rooms
Photos
Traveller (392)
Room & Suite (604)
Dining (136)
Pool & Beach (81)
Amenities (192)
Family and Play Areas (3)
Nearby
Nearby HotelsSee all 110 nearby hotels
Christiania Mountain & Spa
320 reviews
.06 km away
Hotel La Ginabelle
363 reviews
.07 km away
Sunstar Hotel Zermatt
348 reviews
.09 km away
Hotel National Zermatt
331 reviews
.10 km away
Nearby RestaurantsSee all 206 nearby restaurants
Chalet da Giuseppe
290 reviews
.22 km away
Walliserstube Zermatt
583 reviews
.15 km away
CERVO Puro
538 reviews
.28 km away
Snowboat
472 reviews
.24 km away
Nearby AttractionsSee all 116 nearby attractions
Zermatt Ski School European Snowsport (ES)
131 reviews
.39 km away
Summit Ski & Snowboard School
133 reviews
.28 km away
Hinterdorfstrasse
141 reviews
.41 km away
5-Seenweg
59 reviews
.38 km away
Questions & Answers
Ask a question
SilverWales
27 June 2017|
AnswerShow all 2 answers
Response from Garry K | Reviewed this property |
We have never been to Zermatt in September but I would think that around 15 C is about right for mid September. Just rember the higher you go the colder it gets! Anyway if you stay in the Alpenhof or any of the families... More
0
Votes
AkneogTikna
29 May 2017|
AnswerShow all 2 answers
Response from Prato-Borni | Reviewed this property |
As far as i remember they have. And if a room should not be equipped I would sent a email to the hotel prior arriving and asking for preparing one on your room.
1
Vote
bcagarwalsrt
18 May 2017|
Answer
Response from Prato-Borni | Reviewed this property |
Hello Yes they have. And they serve also nice teas to the room. You will enjoy it
0
Votes
Google Translation
Room Tips
"its all quiet...."
leealexanderr2018
1 week ago
Read review
"Try to get a room at the front of the hotel"
Feetfirst60
15 Sep 2018
Read review
"We had a view of the rear area of Zermatt which was still lovely, but we believe rooms on the other side..."
joyp602
12 Sep 2018
Read review
"Do not book rooms on the first floor. DO NOT stay here if you are part of a group"
KimSanFrancisco
1 Sep 2018
Read review
Show More 
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing