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Alpen Resort Hotel, by Best Western

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Traveller (314)
Room & Suite (309)
Dining (57)
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Overview
Hotel website
E-mail hotel
Spissstrasse 52 3920 Zermatt, Zermatt 3920 Switzerland See on map
Name/address in local language
AMENITIES
Free Wifi
Breakfast included
Pool
Non-Smoking Hotel
Restaurant
Free Shuttle or Taxi Services
Room Service
4 Star accommodation
Additional information
Visit Hotel Website
Reviews (688)
Filter reviews
393 results
Traveller rating
204
136
31
15
7
Traveller type
Time of year
LanguageEnglish
More languages
204
136
31
15
7
Show reviews that mention
All reviewssalt water pooltrain stationfamily roomgreat viewmain buildingski busexcellent hotelstayed for one nightlarge balconyreception staffeach eveningquiet areabreakfast and dinnersister hotelbreakfast spreadexcellent staybooked this hotel
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1 - 5 of 393 reviews
Reviewed 1 week ago

I was more excited to stay in this hotel than moving around the town.An excellent stay for the family with good support staff and amazingly designed hotel rooms to give you a picture perfect view of the stunning landscape.Even after checking out of the hotel...More

Thank JAK K
Hotel's Favourite
Reviewed 4 weeks ago via mobile

We stayed at this hotel in March/April. An amazing place. Clean, room with a perfect view and yummy breakfast. My husband and I were travelling with our 5 and 2 year old girls. The play area by the restaurant was perfect as the kids could...More

Thank Olive D
Response from Reto_Aufdenblatten, Guest Relations Manager at Alpen Resort Hotel, by Best WesternResponded 3 weeks ago

Dear Olive D Thank you for staying with us. I would also like to thank you for taking the time to give us your feedback. I’m very happy to hear that you and your family enjoyed your stay. The play area near the restaurant and...More

Reviewed 3 weeks ago

Everything was great at this hotel: - Friendly and helpful staff that are there to help you when you need something. - The location is great. Only a few minutes walk from the train station and there is a shuttle service for people that may...More

Thank Jonny H
Response from Reto_Aufdenblatten, Guest Relations Manager at Alpen Resort Hotel, by Best WesternResponded 3 weeks ago

Dear Jonny H Thank you for staying with us in Zermatt and taking the time to give us your feedback. I’m glad to hear that you liked your Stay with us. We offer indeed free pick up and drop off from the station every day...More

Reviewed 12 August 2018

The hotel has good location, it has the view of Matterhorn, but not the best view. The construction beside the hotel is not easy to handle. They work from 8AM to 5:30PM every day?! not very relaxing for vacation,. some of the staff at the...More

Review collected in partnership with Best Western
Thank Shohreh R
Response from Reto_Aufdenblatten, Guest Relations Manager at Alpen Resort Hotel, by Best WesternResponded 4 weeks ago

Dear Shohreh Thank you for your staying with us and for taking the time to write us a review. I’m very glad to hear that you enjoyed our convenient location near the train station. We will pick you up and drop you off for free...More

Reviewed 1 August 2018 via mobile

Great hotel for families. Our boys had their own loft room which was a super treat for them. Easy walk back up to town for lots of restaurant and food options. The pool was great and the kids loved it after a long day out...More

1  Thank Bearus01
Response from Reto_Aufdenblatten, Guest Relations Manager at Alpen Resort Hotel, by Best WesternResponded 4 weeks ago

Dear Bearus01 Thank you for stay with us and for taking time to write us here. I’m glad you had a nice stay here in Zermatt. Our hotel is very convenient for families. Our spacious rooms give you enough space so you don’t bump into...More

View more reviews
About
Description
The Alpen Resort is a modern first class hotel with large and quiet rooms; most with a view of the Matterhorn. The hotel is close to the train station and only a few 100 meters from the ski-lifts. We also ...More have two outdoor tennis courts, two indoor swimming pools (30°C causal pool and 33°C healthy salt water pool), sauna, steambath and whirlpool (all for free). There is also a children's nursery, (Kinderparadies), right across the street! Also for free: pickup service from the train station in Zermatt, internet corner and W-Lan. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Pool
Free High Speed Internet (WiFi)
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Breakfast included
Babysitting
Breakfast Available
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Non-Smoking Hotel
Sauna
Shuttle Bus Service
Tennis Court
Beachfront
Free Parking
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Family
,
Luxury
,
Ski-In / Ski-Out
,
Spa
,
Romantic
Room types
Non-Smoking Rooms, Family Rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Family
,
Luxury
,
Ski-In / Ski-Out
,
Spa
,
Romantic
Room types
Non-Smoking Rooms, Family Rooms
Number of rooms
55
Price range
US$159 - US$468 (Based on Average Rates for a Standard Room)
Also Known As
Best Western Alpen Hotel Zermatt
,
Best Western Zermatt
,
Zermatt Best Western
Location
Switzerland > Swiss Alps > Canton of Valais > Zermatt
Photos
Traveller (314)
Room & Suite (309)
Dining (57)
Pool & Beach (24)
Amenities (27)
Family and Play Areas (3)
Business Centre & Event Rooms (1)
Nearby
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Nearby RestaurantsSee all 206 restaurants in Zermatt
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.31 km away
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Gusto Matto
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.33 km away
Fuchs Bistro and Bakery
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.44 km away
Nearby AttractionsSee all 113 attractions in Zermatt
Summit Ski & Snowboard School
133 reviews
.40 km away
Hinterdorfstrasse
141 reviews
.66 km away
5-Seenweg
54 reviews
.64 km away
Zermatt Tourismus
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.41 km away
Questions & Answers
Ask a question
LeeJoMaldives
15 April 2018|
Answer
Response from Ali921 | Reviewed this property |
The hotels are about 10mins walk apart depending on street conditions along the town's main drag (the Bahnhofstrasse). Ski pass prices for Dec 2018 are not out yet but were €330 or €378 if you want to ski into Italy. Suggest... More
0
Votes
WestNYCtraveler
7 January 2018|
AnswerShow all 4 answers
Response from WilliamS6917 | Reviewed this property |
They are on the other end of town farthest from the lifts, but it's a small town.
2
Votes
Cecilia S
14 July 2017|
AnswerShow all 6 answers
Response from Reto_Aufdenblatten | Property representative |
Dear Cecilia Just tell our reception as early as possible (best would be during check-in) on which evenings you would like to eat in the town and we will find a solution for you and reward the evenings you eat not in our... More
1
Vote
Google Translation
Room Tips
"Rooms facing the mountains"
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"Try to get a room with view of the Matterhorn from the balcony"
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"I believe that most rooms have a view of the Matterhorn, although the higher the floor the better the view"
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"request Matterhorn view with balcony"
Read review
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