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Hotel Phoenix

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Traveller (168)
Room & Suite (78)
Dining (10)
Overview
  • Excellent78%
  • Very good18%
  • Average2%
  • Poor1%
  • Terrible1%
Travellers talk about
“bay window”(6 reviews)
“train station”(61 reviews)
“wood and stone”(5 reviews)
AMENITIES
Free Wifi
Breakfast included
Non-Smoking Rooms
Bar/Lounge
Fitness centre
Multilingual Staff
Pets Allowed
3 Star accommodation
All hotel details
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Rooms
26 Aug27 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (464)
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279 results
Traveller rating
228
42
5
2
2
Traveller type
Time of year
LanguageEnglish
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228
42
5
2
2
Show reviews that mention
All reviewsbay windowtrain stationwood and stonematterhorn viewsuperior roomincluded breakfastcoffee machinequiet streetmin walkinglovely bargreat viewbeautiful hotelwonderful staytop floorthoroughly enjoyed our staybreakfast was amazingi highly recommend this hotel
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1 - 5 of 279 reviews
Reviewed yesterday

Hotel Phoenix ... just a perfect place to stay in Zermatt !!! Hostess, host and team are very nice people and very helpful. Hotel Phoenix is in a quiet location in a few minutes walking from the centre of Zermatt. Breakfast is delicious. Hotel and...More

Thank Luk_Pee
Reviewed 4 days ago via mobile

We enjoyed a very comfortable stay while in Zermatt for one night. We had a large room with a view of the Matterhorn, be sure and request an upper level for a better view as we were a little disappointed to be on the first...More

Thank jemk64
Reviewed 1 week ago

Nice wooden ceilings and balcony make this a charming option. About a ten minute walk from the train station and restaurants. Close to bus stop to get to Matterhorn Glacier Paradise. Good WiFi. No Air conditioning but we kept the door ajar. View from balcony...More

Thank Kristina P
Reviewed 1 week ago

Great service all around. Yolanda helped us choose hikes and they were fantastic. Had a room with a balcony and an incredible view of the Matterhorn. The breakfast was amazing. The rooms were comfortable and roomy. Highly recommend this hotel!

Thank Katie P
Reviewed 2 weeks ago via mobile

We stayed at Hotel Phoenix for 2 nights in Late July. The hotel is located a 7 minute walk from the station/ main street and is very easy to find. Staff are very helpful. We booked a deluxe mountain view room. It did not disappoint!...More

Thank gwailoinhk
View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Bar/Lounge
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Wheelchair Access
Pets Allowed ( Dog / Pet Friendly )
Breakfast included
Dry Cleaning
Laundry Service
Multilingual Staff
Things to do
Bar/Lounge
Fitness Centre with Gym / Workout Room
Details
Price range
US$162 - US$299 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#22 Ski-In / Ski-Out Hotel in Zermatt
Room types
Non-Smoking Rooms
Details
Price range
US$162 - US$299 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#22 Ski-In / Ski-Out Hotel in Zermatt
Room types
Non-Smoking Rooms
Add Photo Photos
Traveller (168)
Room & Suite (78)
Dining (10)
Questions & Answers
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heidi01_12
17 January 2018|
AnswerShow all 3 answers
Response from hotelphoenix | Property representative |
Dear Heidi By car you can drive only to Täsch (5km away from Zermatt). Zermatt is carfree. The car can be accommodated in one of many parking garages. A shuttle train will take you to Zermatt every 20 minutes. Alternatively... More
1
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Google Translation
Room Tips
"Worth paying extra for balcony and Matterhorn view"
Read review
"Get a room with a view!"
Read review
"We loved the Superior Double room because of the extra sitting area and great view of the Matterhorn"
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"Ask for a view of the Matterhorn from your room, not just the balcony."
Read review
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