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Hotel Firefly

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Traveller (264)
Room & Suite (239)
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Overview
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Schluhmattstrasse 55, Zermatt 3920 Switzerland See on map
AMENITIES
Free Wifi
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Room Service
Suites
4.5 Star accommodation
Additional information
Visit hotel website
Reviews (595)
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252 results
Traveller rating
233
13
6
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LanguageEnglish
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233
13
6
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All reviews breakfast is served apple tv larger suite living room perfect bar full kitchen mountain bikes memory foam well equipped gym daily breakfast small kitchenette stunning hotel amazing spa stainless steel hotel bar rooms are beautiful hotel service
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1 - 5 of 252 reviews
Reviewed 2 days ago

Once again, this hotel and its service exceeded all our expectations! We came here for their hotel Octoberfest in late September and once again for a hiking weekend in October. Zermatt is so stunning during these months of the year because of the changing foliage...More

Thank TrueReviewsByMe
Reviewed 6 days ago

Beginning of November, we have spent one week in Zermatt, together with our 2 children. Even if we are regulars in Zermatt, this was our first stay in Firefly hotel and we are very happy to say that everything was beyond our expectations. Our stay...More

1  Thank BackPacker713972
Reviewed 4 weeks ago

Highly recommend this hotel and it is well worth the experience. We stayed in a 3 bedroom suite and the details and comfort are far beyond expectations. Make sure you make time for the spa and all of its features.

Thank T M
Response from kalberma, Leiter Front Office at Hotel FireflyResponded 3 weeks ago

Dear T M, Thank you very much for that good review. It was a pleasure to have you as our guest. We are looking forward to welcoming you soon again. here at the Firefly*****S All the best, Your family Kalbermatter and the Firelfy****S Team

Reviewed 4 weeks ago via mobile

We had the pleasure of spending two nights at Firefly in mid-October. It was a great time to visit with cooperative weather and few crowds. The staff at Firefly were welcoming, kind, and very helpful. The room (a junior suite) was large with a great...More

Thank Timthetoolman1
Response from kalberma, Leiter Front Office at Hotel FireflyResponded 4 weeks ago

Dear Timthetoolman1 Thank you very much for the time taken to write such a nice review. It was a pleasure to welcome you as our guests. We are looking forward to welcome you again here at the Firefly****S Best wishes from Zermatt

Reviewed 6 October 2018

Stayed 7 nights in September 2018. A little pricey, but worth every cent. Room was spacious and clean, there's a small kitchenette, breakfast in the room every morning was definitely a highlight, staff were polite, knowledgeable and always helpful, the bar has an awesome selection...More

Thank SarahS13739
Response from kalberma, Manager at Hotel FireflyResponded 7 October 2018

Dear SarahS13739 Thank you very much for being our guests and for this fantastic review, we are absolutely delighted to read how much you enjoyed your stay in our hotel and how much you appreciate our effort. It would be a pleasure to welcome you...More

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About
Description
The Hotel Firefly**** is the first address in Zermatt for demanding travellers who expect luxury and lifestyle on the highest level. And as well a sign for the fact that tourism and environmental protection are More not contrasts. It connects luxury, lifestyle and environmental consciousness under the same roof. With that, the Firefly sets forwad-looking impulses for a lasting tourism. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Pool
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Room Service
Bar/Lounge
Spa
Breakfast included
Air Conditioning
Concierge
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Multilingual Staff
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Refrigerator in room
Shuttle Bus Service
Wheelchair Access
Beachfront
Free Parking
Restaurant
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Travellers' Choice2018 Winner
Certificate of Excellence
Hotel Style
Luxury
,
Family
,
Business
,
Spa
,
Ski-In / Ski-Out
,
Romantic
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Hotel class
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Travellers' Choice2018 Winner
Certificate of Excellence
Contact Information
Hotel Style
Luxury
,
Family
,
Business
,
Spa
,
Ski-In / Ski-Out
,
Romantic
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
16
Price range
US$233 - US$981 (Based on Average Rates for a Standard Room)
Location
Switzerland > Swiss Alps > Canton of Valais > Zermatt
Hotel class
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Travellers' Choice2018 Winner
Certificate of Excellence
Contact Information
Hotel Style
Luxury
,
Family
,
Business
,
Spa
,
Ski-In / Ski-Out
,
Romantic
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
16
Price range
US$233 - US$981 (Based on Average Rates for a Standard Room)
Location
Switzerland > Swiss Alps > Canton of Valais > Zermatt
Photos
Traveller (264)
Room & Suite (239)
Dining (38)
Pool & Beach (35)
Amenities (31)
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Questions & Answers
Ask a question
Mercedes0
30 October 2017|
AnswerShow all 2 answers
Response from TrueReviewsByMe | Reviewed this property |
Yes, about a 5min walk to the Furi lift which gets you to the klein Matterhorn, Italy and anywhere else in the resort. The sunegga lift is about a 5min drive or 15min walk from the hotel so we rarely enter the slopes from... More
0
Votes
guggsy123
14 October 2017|
Answer
Response from TrueReviewsByMe | Reviewed this property |
Im not sure (we've always booked right through the hotel) but if you give them a call or shoot them an email I'm sure they will help you with that :)
0
Votes
47suzyp
3 March 2017|
Answer
Response from FireflyZermatt | Property representative |
Dear Suzy Thank you for your inquiry. The weather in Zermatt is sunny and pleasant all year round with the exception of May and early June when it rains a lot and it gets quite foggy. Yes, skiing is possible all year... More
1
Vote
Google Translation
Room Tips
"Die Matterhornblick Suiten in der obersten Etage sind der Hammer!"
TrueReviewsByMe
2 days ago
Read review
"The family panorama has views of the Matterhorn, but are along the street."
douglasmE6296RU
14 Aug 2018
Read review
"Rooms in front of the hotel (facing the river) and higher floors have views. First floors not so much."
H9851GLjanetm
18 Jun 2018
Read review
"Suite #40 has the best views / just under the roof"
255wolfgangs
11 Jun 2018
Read review
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