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Hotel City Lugano

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About
Location
Cleanliness
Service
Value
Certificate of Excellence
Brand new Design & Lifestyle Hotel ****, a few steps from the University (USI), the city center and the Congress center. The Hotel City Lugano is the ideal place for business and leisure, thanks to its multiple Internet connections free of charge, the free parking that gives you the possibility to move around the city on foot or by public transport. Discover the newest and design Hotel of Lugano!
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Property amenities
Free High Speed Internet (WiFi)
Wheelchair Access
Bar/Lounge
Public Wifi
Breakfast included
Dry Cleaning
Laundry Service
Non-Smoking Hotel
Meeting Rooms
Concierge
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Room features
Non-Smoking Rooms
Air Conditioning
Accessible rooms
Minibar
Family Rooms
Good to know
HOTEL STYLE
Trendy
Mid-range
HOTEL CLASS
Hotel links
Visit hotel website
Location
Full view
94Great for walkers
Grade: 94 out of 100
293Restaurantswithin 0.5 km
39Attractionswithin 0.5 km
Reviews & more
270Reviews
411Photos
5Q+A
10Room tips
Traveller rating
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  • 11
  • 2
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Service, Rooms, Cleanliness, Breakfast (amazing Cappuccino) are all excellent. I was recommended this hotel from a client based in Lugano and I am so glad I did. I tried a few hotel in the area, including Paradiso and this hotel is by far the best. I would highly recommend thi
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I stayed there during the BCY4 conference. This hotel wasn't on the selected list but after reading reviews and getting a phenomenal rate I decided to go with it. It was a bit further than the recommended hotels but the hospitality here from the beginning was awesome. My luggag
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Nice hotel with hip modern feel. VERY friendly and helpful staff . Has a small bar for a drink . About a 10 min walk down to the lake area where there is a lot of restaurants ( mostly Italian food ) Good A/c in rooms .
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Response from mariawolff, - at Hotel City Lugano
Responded 29 Sep 2018
Dear Lanny G Thank you very much for your review about the Hotel City Lugano. It is a pleasure to read, that you appreciated the kindness of our staff and the modern design of our Hotel. Come back soon to visit us! We will be very happy to welcome you again! Best Regards HOTEL CITY LUGANO Barbara, Assistant Manager
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Stayed in Aug 2018 for 2 nights. wonderful hotel with best service and very polite staff.
Convenient if you are ready to go around in bus which is free and close to airport as well..
Only thing felt a bit of cigarette smoking smell in the room but the staff was ready to address t
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Response from mariawolff, - at Hotel City Lugano
Responded 29 Sep 2018
Dear KVA25 Thank you so much for your kind review about your stay here. We're happy to read that you appreciated the service done by our staff. Please accept our apologies for the smell of smoke in the room. Hoping to welcome you soon again! Best Regards HOTEL CITY LUGANO Barbara, Assistant Manager
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Great design very modern . Check in staff was helpful and super efficient . Rooms were quite spacious and comfortable . Morning breakfast had a decent spread .
They also gave us complimentary bus pass tickets which were handy
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Response from mariawolff, - at Hotel City Lugano
Responded 29 Sep 2018
Dear ashu k Thank you very much for your beautiful review! Come back soon to visit us! Best Regards HOTEL CITY LUGANO Barbara, Assistant Manager
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Professional photo exclusively commissioned by TripAdvisorHotel City Lugano
The Style Double Room at the Hotel City Lugano
Professional photo exclusively commissioned by TripAdvisorHotel City Lugano
The Exclusive Double Room at the Hotel City Lugano
Professional photo exclusively commissioned by TripAdvisorHotel City Lugano
The Exclusive Double Room at the Hotel City Lugano
My room
Previous
Hi, what do you mean by narrow entrance to garage. We have a small SUV; would this be a problem?
Hi Jin, our garage is small, but it dipends on how do you feel. Some people drive inside with a Range Rover, other prefer to park outside. Please let us know if you want to reserve a parking outside. . Thank you for contacting us Best regards Hotel City Lugano Maria Wolff Brunner Direzione
1 vote
dear sir, good afternoon. i have booked for two nights in your hotel. i will be arriving by train from Interlaken. I want to know which is the station, I need to get down and how far your hotel from the station. i have two kids aged 7 & 3. Is your hotel walking distance from station? If so, can my kids walk without much trouble? if not walking distance, how to reach your hotel? thx and regards
Is there pick up service from the train station to the hotel. Thank you
Hallo from the Hotel City Lugano. From the Lugano train Station there is a direct bus (nr 6) to the hotel. The bus stops is Università (University) and it takes 10 minuts. The bus goes every day except Sunday and every 30 minutes. That is a very good solution if you travel by train. For any other questions, we are happy to answer you. Waiting to hear from you soon, we remain Your sincerely Hotel City Lugano Reservation team
0 votes
how far are you from the train station and what is the best way to get to hotel?
Dear Leah, The hotel is 10/15 minutes from the station using the public services or maximum 20 minutes walking. The bus stop is right near the hotel entrance. If you have any other question please dont hesitate to contact. Best regards Hotel City Lugano Via bagutti 4 6900 Lugano city@hotelcitylugano.ch
0 votes
Buongiorno volevo chiedere se per colazione vi sono anche cereali e altre cose del genere oltre cornetti e dolci, grazie
"Ask the front desk...they are extremely accommodating."
"10 minutes from the city, beautiful rooms, friendly staff, tasty breakfast"
"Cannot comment as I was on the third floor with reasonable views."
"Can't compare, only been in one room"
"my room was fine, I guess all the others are fine, too"
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12
PRICE RANGE
US$158 - US$298 (Based on Average Rates for a Standard Room)
LOCATION
SwitzerlandSwiss AlpsCanton of TicinoLugano
NUMBER OF ROOMS
48
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