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Sunstar Hotel Wengen

Traveller (191)
Room & Suite (64)
Dining (17)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
The traditional Sunstar Hotel Wengen is in a central location in this car-free resort, just opposite the Mannlichen cable-car. The rooms, decorated with light-coloured wood, have beautiful views either of the mountains and down the valley towards the south or of the village and the Mannlichen. Families like the duplex rooms on two floors. Rooms in certain categories have a balcony. The lavish breakfast and all the delicacies on the 4-course dinner menu can be enjoyed in the "La Residence" restaurant. The lounge with its open fire and the bar are inviting places to chat and relax. When you want to unwind, there's an indoor pool with steam bath and sauna. The quiet, car-free resort of Wengen, with its typical wooden houses and lovingly preserved traditional features, is situated on a sunny and sheltered mountain terrace - an idyllic holiday paradise for all the family.
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Property amenities
Pool
Restaurant
Free High Speed Internet (WiFi)
Room service
Bar/Lounge
Breakfast included
Children Activities (Kid / Family Friendly)
Concierge
Dry Cleaning
Heated pool
Indoor pool
Laundry Service
Multilingual Staff
Non-smoking hotel
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
Shuttle Bus Service
Wheelchair Access
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Room features
Minibar
Accessible rooms
Family Rooms
Non-smoking rooms
Good to know
HOTEL STYLE
Classic
Family
HOTEL CLASS

Location

Full view
87Good for walkers
Grade: 87 out of 100
21Restaurantswithin 0.5 km
10Attractionswithin 0.5 km
649Reviews
232Photos
37Q+A
100Room tips
Traveller rating
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Popular mentions
Situated in the centre of Wengen with a short walk to main lift. However, if you want to access other areas you need to go to the train station which is a good 5 mins walk. The trains are frequent and cute but it does take time to get anywhere. Staff throughout were very
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Our second stay at the Sunstar in Wengen. You can't fault the location. I think the food overall is good. They don't outface you with huge portions. Our room was a little tired in terms of the decor. There was chipped paint on the doors and the bathroom was a little outdated. I
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The hotel is ideally situated in the centre of Wengen. A couple of mins walk from the train station, across the road from the cable car and across road from ski run into village. We had a family room which is large, spread over 2 floors, with bunk beds downstairs then double
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We stayed in the Sunstar during a last minute half term skiing holiday. Wengen as ever was beautiful and I couldn’t recommend staying here enough, especially if the snow is good. The Sunstar is a reasonable place to stay though it is by no means luxurious. I’d think about it if
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Response from Oliver K, General Manager at Sunstar Hotel Wengen
Responded 3 weeks ago
Dear Sir, Madam, Thank you for taking the time to give us feedback. We’re sorry to hear that we didn’t meet your expectations. We work with fresh ingredients and prepare dinner on the spot for our guests. Our menu has mainly regional Swiss dishes. Upon request we can always adjust a menu or prepare something else that suits your taste more. Priority is that our guests enjoy their dinner. On the other hand we agree, that our ski room is not very big, but due to the hotel's building we can not make it any bigger unfortunately. We always recommend guests who rent skis to leave them at the ski hire which is mostly close to the pistes, but during a week like halfterm it is a bit difficult. Thank you anyway for leaving your review, we take your comments seriously and have already forwarded them to our team. We would be glad to welcome you at another time. Kind regards, Katja & Oliver Kienzler
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We just had a week in the Sunstar and they looked after us very well. Staff and Host are all very helpful; they can’t do enough for you. Food is amazing. Pool and sauna were really too. Cable car Lift is about 40meters away. Ski hire is right next door and gives Sunstar guests
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Album Categories
All photosTravellerRoom & SuiteDining Pool & BeachFamily and Play Areas
Photo provided by managementSunstar Hotel Wengen
Junior-Suite - Sunstar Hotel Wengen Switzerland
Photo provided by managementSunstar Hotel Wengen
Junior-Suite - Sunstar Hotel Wengen Switzerland
Photo provided by managementSunstar Hotel Wengen
Duplex Zimmer - Sunstar Hotel Wengen Switzerland
Photo provided by managementSunstar Hotel Wengen
Duplex Zimmer - Sunstar Hotel Wengen Switzerland
Photo provided by managementSunstar Hotel Wengen
Duplex Zimmer - Sunstar Hotel Wengen Switzerland
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12345613
Dear guest In our Duplex rooms there is a sofa bed on the ground floor, which can be changed into a bunk bed. When changed into a bunk bed it is rather suitable for children. Otherwise we would recommend one adult on it. On the upper floor is a double bed for adults. If you need further assistance, please let us know. We would be very happy to accommodate you. Best regards, Katja Kienzler
1 vote
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They are mixed sex and you are not supposed to wear a bathing suit. My wife and I went in and just used the towels to cover up. It’s A great facility and really relaxing. I don’t think anyone will mind if you want to cover up though.
0 votes
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Is there a dress code for Christmas Day, do most people dress up or is it casual like other day Thanks
Regret cannot provide definite answer, but am sure that the normal 'casual smart' dress would be the order of the day. But email the hotel via their website to be absolutely certain.
0 votes
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Is the bathrooms need to climb some steps to reach the bathtub?
Not in the room I had
0 votes
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Does the swiss travel pass allow access to the cable cars or are they extra,
the passes we had included the cable cars
0 votes
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1234568
"Rooms facing the church are quieter than those with the street and ski-lift view."
"3rd floor at the back , rooms larger at end of corridors."
"ask for a room away from the bar, and away from the street noise."
"We prefer the rooms wit a valley view"
"They are all good and you are so tired in the evening you wouldnt notice anyway"
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PRICE RANGE
US$187 - US$353 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
wengen sunstar hotel
LOCATION
SwitzerlandCanton of BernBernese OberlandJungfrau RegionWengen
NUMBER OF ROOMS
76
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