We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All reviews swiss chalet pirate room themed rooms clock tower king suite krone hotel lion heart lotus root old town arabian nights actual bathroom boat shaped the river four poster bed chapel bridge free coffee machine the ritz
Confusing check in, the check in is located at a different address to the room and there is no notification. Thankfully we met a nice couple who walked us to the check in.
Room has no air conditioning, has a pedestal fan, it was very...More
This beautiful hotel has great theme rooms, ours was the swiss chalet, and it was so beautiful, just like home, with amazing decoration. The hotel is located in the heart of old town in Lucerne, close to everything, historic places, chapel bridge, towers of old...More
Stayed here two nights and hated it. So loud and so hot. Decent location but everything else about it is awful. Don't plan on getting a decent night sleep here without sleeping pills. Wish we had stayed somewhere else. Luzern is a pretty city but...More
The location in Old Town Luzern is excellent. The hotel is within easy walking distance of the major sights, restaurants and shops. Our room, the Swiss Chalet, was spotless and large by European standards. The staff was very helpful and friendly. I wouldn't stay there...More
Rooms were clean and decent size for European hotels. Location was great as it was right by Chappel Bridge and the scenery in Lucerne. It is very close to the train station, we initially took a cab after not realizing how close it was, but...More
CHECK IN / CHECK OUT AND BREAKFAST AT THE ALTSTADT HOTEL KRONE LUZERN - WEINMARKT - 6004 LUZERN The Altstadt Hotel Magic Luzern is located in the pedestrian and cobblestone zone of Luzern. For the …Morearrival and departure, guests with a car are allowed (also taxi) to drive in front of the hotel for unloading. Public parking garages are located nearby. The Altstadt Hotel Magic Luzern offers its guests exclusive valet parking for CHF 27.00 per night. The front desk of the Altstadt Hotel Magic Luzern is at the Altstadt Hotel Krone Luzern and on duty from 06:30 until 23:00. The check in after 23:00 takes place at the Hotel des Balances, just across the square. The Altstadt Hotel Magic Luzern is not suitable for disabled guests and wheelchair users. NO ELEVATOR FROM THE GROUNDFLOOR. Less
Star ratings indicate the general level of features and amenities to expect. They are provided to TripAdvisor by third-party partners such as Expedia and Giata.
Response from Neubecker | Reviewed this property |
You simply walk. The walk is just five minutes. Train Station to the Kappelbrucke bridge, cross that and then go up the steps into the courtyard. Just a tiny bit down the courtyard is the hotel where you checkin. That... More
You simply walk. The walk is just five minutes. Train Station to the Kappelbrucke bridge, cross that and then go up the steps into the courtyard. Just a tiny bit down the courtyard is the hotel where you checkin. That information is on the website. The checkin hotel will move your bags for you, once you have checked in.