We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Located near the river, in the historical City, close to railway Station, ship terminals,shopping area, lake and museum. our 20 boutique-style rooms and one suite are all non smoking rooms! The house was renovated in 2007 and redesigned in 2016. All our rooms have boxspring beds.
All reviews ceiling fan the river old town small boutique hotel pizza pasta restaurant great location chapel bridge train station boiled eggs within walking distance shopping and restaurants open windows the lack of air conditioning breakfast included hotel staff across the bridge heat wave
This hotel was perfectly situated in Old Town Lucerne, right near the Chapel Bridge. The rooms were decent sized for Europe standards, although a little awkward to navigate two large suitcases with the layout of the room. Breakfast was great and the restaurant served great...More
I stayed here for two nights - arrived by train from Zurich and it's about a 10-12 minute walk from the railway station into the heart of Old Town Lucerne The hotel is very close to the Kappelbrucke pedestrian bridge and as such it's easy...More
Date of stay: March 2018
1 Thank themyrka
Response from Sarah B, Leiter Gästebetreuung at Boutique Hotel Weisses KreuzResponded 15 April 2018
We thank you for this great ranking, we were very happy about that. It is very important to us that our guests feel comfortable with us. As well this is a pleasure for us to hear that you enjoyed the location and service during your...More
The interior of the room was just perfect! Had everything you needed and more! I loved every single second of my stay and just cant wait to visit again. The staff was immaculate, the value for money was incredible, and the location was unbeatable! They...More
Date of stay: October 2018
Thank Sahil R
Response from Sarah B, Leiter Gästebetreuung at Boutique Hotel Weisses KreuzResponded 8 November 2018
Thank you for your great ranking. It was a pleasure to have you here
Thus is a beautiful hotel within walking distance to many places (Cathedral, ferries, bridge, shopping and restaurants). A bit pricey, but what isn't in Lucerne!?! Included breakfast is delicious. Parking is terrible and expensive (must use garages 5-10 min walk.) Over-all a comfortable room.More
Date of stay: September 2018
Thank Scott H
Response from Sarah B, Leiter Gästebetreuung at Boutique Hotel Weisses KreuzResponded 17 October 2018
Thank you so much for this review! We are glad you enjoyed your room and the breakfast. We ae definitely in a good place as we are walking distance to the train station, shoppings, river, ferries an so on. We look forward to your future...More
We arrived by car and oh my...it was difficult. Calls to the hotel for instructions were not helpful. Our car navigation and Garmin didn’t work because it was all pedestrian roads. We finally asked someone and they walked us there and even drove up us...More
Date of stay: October 2018
Response from Sarah B, Leiter Gästebetreuung at Boutique Hotel Weisses KreuzResponded 7 October 2018
Thank you for taking the time to share your feedback with us.
Having read your comments we would like to apologise for the issues our elevator.
We were disappointed to hear that you were not able to fully enjoy your experience due to the points...More
Response from Hotel-Weisses-Kreuz | Property representative |
hello ben every hotel is doing the same, first we have to make a Reservation on your Card, when you are here we have to make the charge and give free the reservation because they can not take the reservation as payment. it... More
hello ben every hotel is doing the same, first we have to make a Reservation on your Card, when you are here we have to make the charge and give free the reservation because they can not take the reservation as payment. it depends on your country how long ist gona take until you get the reservation back. don't worry you get your money back but it can take 2 weeks for australia! so we ask you to cancel your bad coment and your statement that we are thiefs this is a aspersion and we will not take that! if we get damage because of this we will get back to you. we wrote you about 10 times and explained it to you several time by email and also on our reception!