A lovely hotel in a good location! Close to train station and close to the river. The room was nice and clean. The staff was attentive and always helpful. Would stay again when returning to Lucerne next time.
Location wise is a 5 mins walk to the train station.
Housekeeping is clean & tidy.
Free flow of minibar.
Comfort Room for 3 is a bit small for 2 Asian adults & one kid.
The room it doesn't have a kettle. (They will explain to you on their house rules which is no boiling of hot …
A lovely hotel in a perfect location! Close to underground train station and shopping. The room was nice and clean, bathroom nice. Shower was great! Staff was attentive with prompt checkin and checkout. Would stay again if returning to Lucerne.
It is nice and clean hotel. Located centrally, attractions, train station etc are within walking distance. Plus, if you have to use the city public transit system, you get a visitor pass form the hotel that allows you to use it free. With this pass you also get discounted tickets…
As Lucerne is pretty expensive don't expect too much. But if you are looking for a clean, spacious place to stay with an amazing location this is the place to go! The hotel is not very cheap but compared to others it is great value for money. Staff is very friendly too!
"Some room rates do not include breakfast. You can buy it for 15 Franks at the time of check in. Otherwise it is 20."
"Premium Smart Rooms are on the Top Floor"
"We were on the 5th floor which was very good. The premium level (as well as more expensive) were on the 6th floor."
"We didn't pay for a view, we paid for the location which made it worthwhile"
"Our room on 5th floor was ideal."