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Hotel des Balances

Traveller (851)
360
Panoramas (13)
Dining (70)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
The Hotel Des Balances - a four star superior property – is located in the beautiful heart of Lucerne’s Old Town. The ideal starting point for shopping and sight seeing.It has 56 tastefully renovated rooms and suites with a view of the famous Chapel Bridge, Jesuit Church and Mount Pilatus.Enjoy market fresh creations in our Restaurant Balances with lounge, bar and terrace directly at the river Reuss. 14 Gault Millau points stand for culinary art.Individual premises impressively combine tradition and modern comfort and provide the perfect framework for your unique event.Treat yourself to insBrational moments at the Hotel des Balances.
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Property amenities
Restaurant
Room service
Free High Speed Internet (WiFi)
Bar/Lounge
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Electric vehicle charging station
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Pets Allowed ( Dog / Pet Friendly )
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Room features
Minibar
Refrigerator in room
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
River View
Boutique
HOTEL CLASS

Location

Full view
100Great for walkers
Grade: 100 out of 100
167Restaurantswithin 0.5 km
40Attractionswithin 0.5 km
1,430Reviews
1,218Photos
22Q+A
100Room tips
Traveller rating
  • 952
  • 373
  • 66
  • 25
  • 13
Time of year
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  • English
Popular mentions
+1
My wife and I decided to extend a river cruise and visit Lucerne for a few days at the end of our trip. The rich history of the region makes this an interesting stop . The hotel was originally a courthouse in the 1700’s. The breakfast and dinners we had at the hotel were
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Response from Balances, Guest Relations Manager at Hotel des Balances
Responded 3 days ago
Thank you so much for your fabulous review! It is a great pleasure for us to hear that you fully enjoyed your time staying with us and in Lucerne and that you appreciated that beautiful views of our mountains from the balcony. We hope to soon welcome you back.
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We spent some time in the Carnival of Luzern, and stayed in the Hotel des Balances. We got a nice, airy room facing river, opposite the church: The room was very neat and clean, with all imaginable amenities. As the Carnival time is noisy, there were even earplugs on the table!
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Response from Balances, Guest Relations Manager at Hotel des Balances
Responded 5 days ago
Thank you so much for your excellent review! We are delighted that your stay was a success. We would happily soon welcome you back.
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Very spacious room, continental breakfast in the room was great value for money. The small details like the chocolates and the worldwide electric plug really shows this hotel cares about quality service. Would come back again
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Review collected in partnership with this hotel
Response from Balances, Guest Relations Manager at Hotel des Balances
Responded 1 week ago
We thank you very much for your excellent review! It is a great pleasure to hear that you had a Relaxing stay. We would be happy to soon welcome you back.
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+7
今回初めて利用した。旧市街地の中にあるホテル。運河沿いにあり、ロケーションは最高だ。外装は歴史を感じるが、内装は最新設備がある。多少の段差があり、足が不便な人には大変かもしれないが、宿泊することをお勧めする。部屋は綺麗で、広めなタイプ。朝食は可愛いレストランで楽しめる。スタッフの対応も抜群に良い。また利用したいホテルだ。 It was used for the first time this time. Hotel which is in old city center. Along the canal, the location is the
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Response from Balances, Guest Relations Manager at Hotel des Balances
Responded 1 week ago
Thank you so much for your great review! We are thrilled that you had a fantastic time staying with us and we hope to soon welcome you again at our hotel.
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We really enjoyed this hotel. It was very clean, the suite we stayed in was beautiful and the view from the balcony was amazing. We also had a family room for 4, that was too small for 4 people. Much better off putting the extra bed in the suite. The location to experience
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Review collected in partnership with this hotel
Response from Balances, Guest Relations Manager at Hotel des Balances
Responded 3 weeks ago
Many thanks for your wonderful review! It is a great pleasure for us to read your kind comments and to know that you had an enjoyable stay with us. Come visit us soon again, we are looking forward to it.
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All photosTravellerRoom & SuiteDining Pool & BeachBusiness Centre & Event RoomsFamily and Play Areas
Professional photo exclusively commissioned by TripAdvisorHotel des Balances
The Suite at the Hotel des Balances
Professional photo exclusively commissioned by TripAdvisorHotel des Balances
The Romantic Suite at the Hotel des Balances
Professional photo exclusively commissioned by TripAdvisorHotel des Balances
The Junior Suite at the Hotel des Balances
Professional photo exclusively commissioned by TripAdvisorHotel des Balances
The Double Room at the Hotel des Balances
The view from the room
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123456115
Depending upon who you book through you can include breakfast. We did not include breakfast. It is SF 31.00 per person for the hotel breakfast.
0 votes
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Do you have discount for student?
No idea. Best will be to give them a call.
0 votes
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During January winter season, do you still have outdoor breakfast?
No, our terrace is closed during the winter. Best regards
0 votes
Out room had a gorgeous bath and shower!
1 vote
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The rooms are not air conditioned, but generally have huge windows and/or French doors , all of which have automatic screens. The buttons next to the bed operate the screens. They were SO fun to discover and play with. As for room configuration and prices, I have no idea. Best bet is to check their website or any place that handles them. Having said that, the hotel IS expensive.... but we thought it was well worth it. Enjoy!
1 vote
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12345
"Riverside rooms have a nice view, but as there is no air conditioning, they may be quite hot during the summer (facing South)."
"Rooms with a view are the ones that allow smoking on the balcony. So beware."
"If you can get a room with a view over the river it is definitely worth it."
"view of the river"
"Can't beat the river view with the city and alps views"
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12345620
PRICE RANGE
US$169 - US$426 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
des balances hoteldes balances lucerne
LOCATION
SwitzerlandCanton of LucerneLucerne
NUMBER OF ROOMS
56
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