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Hotel Tre Donzelle

Traveller (44)
Room & Suite (122)
Dining (5)
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Rooms
23 Dec24 Dec
|
1 room, 2 adults, 0 children
Standard Room
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About
Property amenities
Free High Speed Internet (WiFi)
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
Non-Smoking Hotel
Room features
Non-Smoking Rooms
Family Rooms
Good to know
HOTEL STYLE
Budget
Centrally Located
HOTEL CLASS
Reviews(60)
Traveller rating
  • 124
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  • 52
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jeepnh
Lucca, Italy
40
Reviewed 4 weeks ago
Clean but old and surprise surprise shared bathrooms.
Staff was friendly and helpful. Significant point, front desk management is shared with neighboring Hotel so there's no one at the front desk go to the neighboring Hotel
More like youth hostel than Premier Hotel
Great location but no parking
Thank jeepnh
Response from Silvia I, Direttore at Hotel Tre Donzelle
Responded 4 weeks ago
surprise, surprise, you can read and write! How come you wonder you had a shared bathroom if you booked a room with a shared bathroom? As written everywhere, check in after 13 and up to 20, after the night porter sleeps in another structure, always ours, 10 meters away ... we are a one-star hotel, not a 5-star luxury! When you book online, why not look at the features of the hotel and not just the price Friendliness, daniele.
BGratrix
9327
Reviewed 26 Sep 2018via mobile
We enjoyed our stay in Siena at Albergo Tres Donzelle. Great location, just steps from Il Campo. The room was clean and comfortable. Our host Lucrezia was very welcoming and super helpful ! And her little dog Chanel was adorable!
Thank BGratrix
Zaffirar
11
Reviewed 18 Sep 2018via mobile
The location of the hotel is amazing , it takes only 2 minutes to reach Piazza del Campo. The room was clean, comfortable and cosy and the staff was very nice and helpful. For us it was great that we can communicate with staff in English. We can recommend staying here for everyone visiting Siena.
1 Thank Zaffirar
hollymendoza
Rome, Italy
11
Reviewed 1 Aug 2018via mobile
We had a horribly frustrating experience with this hotel. We were planning to make our way to Siena via the Chiusi train terminal, but we were informed at the station that there were no trains working for Siena and our tickets would be cancelled. After trying to find a solution for several hours, we emailed the hotel about the situation, which had prevented tourists from entering and leaving Siena. They responded simply, “Sorry, your credit card is charged! No refound, regards”, and then charges us €57, the total cost of the room. After many wonderful experiences in other cities, we were appalled at Tre Donzelle’s lack of hospitality and common sense. Please stay somewhere else in case any transportation-related issues arise, as this hotel is NOT understanding of factors outside your control.
1 Thank hollymendoza
Response from Silvia I, Direttore at Hotel Tre Donzelle
Responded 2 Aug 2018
Your booking was NOT REFONDABLE DISCOUNTED PRICE , that means " that is not refondable " . What can't you understend of this frase ? After that, we call the train station , and there were 4 trains from Chiusi to Siena from 4,30 untill 9,30 pm ...so ...what is the problem ?!!!! Of course there aren't trains if you change mind !!!!!!! Regards Daniele
elenabg553
Sofia, Bulgaria
5115
Reviewed 24 Jun 2018via mobile
The communication with the owner was great, staff was great, location was perfect. But it was so noisy that we couldnt sleep at all. Our room was facing the street and there were ppl yelling and singing up until 4 in the morning. There was also a bar a couple of meters down the street which made it all even worse. And at 6-6:30 people started getting ready for work and it all felt crazy again. Windows and doors are very old and not sound-proof at all. It felt like sleeping in the street... You could also hear the ppl in the other rooms coming and going, talking and listening to the music..
We had a room with a shared bathroom and facilities were clean and well taken care of. We had a small sink in the room which made it a whole lot easier for us.
Check-in was very easy and there was someone up until midnight.
Thank elenabg553
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Questions & Answers
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mvksmallDC
9 November 2016|
Answer
Response from Silvia I | Property representative |
Sorry, no!
0
Votes
Google Translation
Room Tips
"I'd ask for an interior room, as other reviewers said the heard street noises. I did not."
lars639
10 Nov 2017
Read review
"Close to piazza del campo"
milbauer
29 Apr 2017
Read review
"Try to get the room to the left from the entrance. Very spacious."
Travel_escape_1
9 Feb 2017
Read review
"Our room was noisy, power washer and vehicles in am. Perhaps rooms away from the street might be better."
3dsnow
23 Sep 2016
Read review
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PRICE RANGE
US$41 - US$112 (Based on Average Rates for a Standard Room)
LOCATION
ItalyTuscanyProvince of SienaSiena
NUMBER OF ROOMS
20
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