So many positive things at this hotel! First of all, we have never ever had such a great cleaning staff at an hotel. They cleaned the room for about one hour and it was unbelievable clean, plus the ladies were so friendly! Everybody from the hotel was very friendly for that matter 😊. Every morning a good breakfast buffet and in the evening a fantastic restaurant with high quality dishes. Two pools, the bigger one is the most popular, but we stayed many days at the smaller one, bc of the natural shade of trees, at the larger pool is only shade from parasols. At both pools they serve drinks and food from the pool menu. Most importantly: there are plenty poolbeds, you could get them any time of day! The rooms are fine, the beds are good and the airconditioning works perfect. Location is great to explore Tuscany, we have visited many cities and villages. From the hotel a walking path leads to San Gimignano, quite a climb, but with very nice views on San Gimignano. On the day we left we wanted to leave very early, so they handed us the remote control of the gate, so we could open it, and asked us to leave the remote in the mailbox 😊. And last, bet certainly not least, we forgot a personal pillow when we left. We emailed them and within 4 days they delivered the pillow by courier to our house in the Netherlands, without any costs!…
We found this gem 19 years ago, and we’ve been returning every year…except 2020 ☹️ Every time we return, we are met by the same smiling staff and impeccable service. The pool is an oasis, and beckons you to wind down after a day of touring the Tuscan countryside. The grounds are beautifully landscaped, tucked in among vineyards and olive groves. It’s a perfect location just outside the city walls of San Gimignano. We would walk up to the town and around the town as far as our exercise ritual, taking in the beautiful countryside. The breakfast in the morning is expansive, and meets any customer needs. They even have a fresh squeezed orange juice machine! Anyway, we’re coming back in September to try out the newly opened annex. We can’t wait. This is truly a Tuscan gem!
Good, professional hotel in a beautiful scenery. Clean rooms, good breakfast. The adjacent restaurant, run by the same family is excellent. The only thing we missed was a bit of a personal touch. We stayed 5 nights, and during the full stay were treated in the same, somewhat impersonal way.
Always returning. The beds are comfortable,the pillows are comfortable, the rooms are clean, the style and decorations are tasteful, the staff always friendly and ready to help, the food at the restaurant, oh, delicious, delicious!
Wonderful hotel in a beautiful location, very friendly and helpful staff and my son really enjoyed playing in the pool which was in pristine condition. We only stayed one night but we met a British woman who had been coming for over 20 years which tells you something about how good this hotel is!