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Albero Nascosto

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Traveller (16)
Room & Suite (7)
Dining (1)
Overview
  • Excellent41%
  • Very good18%
  • Average20%
  • Poor9%
  • Terrible12%
22 Jul 2018
“Disappointment ...”
27 Jun 2018
“Worst customer service ever”
AMENITIES
Free Wifi
Air Conditioning
Non-Smoking Hotel
Airport Transportation
Room Service
Laundry Service
All hotel details
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Rooms
30 Sep1 Oct
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (55)
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Reviewed 22 July 2018 via mobile

We were on our first moto trip across Italy. We wanted too see Pisa tower so we booked a room with the booking app. There we payed 45 € (we stayed for 2 nights,the price for 1 night/person is 45 €). When we got there,we...More

Thank Petra P
Response from Titolare1984, Proprietario at Albero NascostoResponded 26 July 2018

The breakfast is not included in the price. IT is written on booking. On booking. Com IT is also written that we can do the preauthorization on your credit card before your arrival. And it is also written on booking that There is the city...More

Reviewed 28 June 2018 via mobile

I can’t really evaluate this accommodation, because we never got the chance to see it We arrived delayed at Pisa airport and were delayed at the rental car desk. When we called to let them know about it I never got the chance to even...More

Thank Reiziger5170
Response from Titolare1984, Proprietario at Albero NascostoResponded 27 July 2018

The rule is the rule: IT is written on booking that our check in stop at 18:30 pm. We sent emails to inform the guest...but You don't READ ANYTHING!!!!!!! On booking. Com IT is written that our check in stop at 18:30 pm. And also...More

Reviewed 22 September 2016

Unfortunately due to my parents flight being delayed, they were unable to contact the B&B direct. Therefore had asked me to do this. Upon me doing this I was told that they should have contacted the hotelier to let them know, how could they do...More

Thank linzib7479
Response from Sena C, Proprietario at Albero NascostoResponded 23 September 2016
Google Translation

A me non mi ha avvertito nessuno del ritardo dell aereo. Se lo avessero fatto li avrei apettati come altri...More

About
Number of rooms
3
Price range
US$51 - US$68 (Based on Average Rates for a Standard Room)
Location
Italy > Tuscany > Province of Pisa > Pisa
Hotel Amenities
HOTEL FEATURES
Free High Speed Internet (WiFi)
Air Conditioning
Minibar
Non-Smoking Hotel
Room Service
Room types
Non-Smoking Rooms
Room types
Non-Smoking Rooms
Number of rooms
3
Price range
US$51 - US$68 (Based on Average Rates for a Standard Room)
Location
Italy > Tuscany > Province of Pisa > Pisa
Room types
Non-Smoking Rooms
Number of rooms
3
Price range
US$51 - US$68 (Based on Average Rates for a Standard Room)
Location
Italy > Tuscany > Province of Pisa > Pisa
Photos
Traveller (16)
Room & Suite (7)
Dining (1)
Questions & Answers
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Room Tips
"Do not use this B&B, awful customer service and care."
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