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Grand Hotel Palazzo - MGallery by Sofitel

Traveller (733)
360
Panoramas (13)
Room & Suite (300)

About

Location
Cleanliness
Service
Value
GreenLeaders Silver level
Il Grand Hotel Palazzo is an exquisite five-star hotel with breathtaking views of the Ligurian Sea, exuding the luxurious charm of over one hundred years of glorious history.
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Property amenities
Pool
Restaurant
Room service
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Breakfast included
Airport transportation
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Laundry Service
Meeting rooms
Multilingual Staff
Outdoor pool
Sauna
Wheelchair Access
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Room features
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Great View
Ocean View
HOTEL CLASS

Location

Full view
89Good for walkers
Grade: 89 out of 100
27Restaurantswithin 0.5 km
11Attractionswithin 0.5 km
798Reviews
1,070Photos
41Q+A
46Room tips
Traveller rating
  • 321
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  • 108
  • 74
  • 70
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Popular mentions
+7
My wife and I came to Livorno as part of winter break for a few days In February. We found this hotel on secrete escapes and it appear to be a bit of a bargain for a 5 star hotel so we booked it (having completed a little trip advisor research first of course!). There was
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Take away the slow check in process and the rest was all close to perfect ( not the fault of the receptionist since she was left alone, trying to answer phones on one hand and trying to help you on the other hand)The rooms were spacious and comfortable with great view. The
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Response from DirezioneD3, Direttore at Grand Hotel Palazzo – MGallery by Sofitel
Responded 4 Dec 2018
Dear Guest, thanks so much for your nice review. It has been a great pleasure to have you as a Guest in our hotel and we are glad to know that your stay was fine and that you appreciated our amenities. e hope and are looking forward have you again stayng in our hotel. Best regards. Fabio Cannucci Hotel Manager
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+2
I shared the huge room with my girlfriend from Milan, we loved the view, open window to the sea. Enough space for both of our things in the large closet in entry way. The bathroom was beautiful as well, rooms were kept impeccably clean. The reception team was wonderful,
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Response from DirezioneD3, Direttore at Grand Hotel Palazzo – MGallery by Sofitel
Responded 12 Nov 2018
Dear Guest, thanks so much for your nice review. It has been a great pleasure to have you as a Guest in our hotel and we are glad to know that your stay was fine and that you appreciated our amenities. e hope and are looking forward have you again stayng in our hotel. Best regards. Fabio Cannucci Hotel Manager
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+26
We visited for only 6 days as a middle aged couple. Upon arrival we drove up and the approach looks fabulous. Hotel appears to be exceptional and gives the impression of a truly luxurious hotel. Hotel provides free car parking which is a real bonus. The reception area is
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Response from DirezioneD3, Direttore at Grand Hotel Palazzo – MGallery by Sofitel
Responded 3 Nov 2018
Dear Guest, Thank you for taking the time to tell us about your experience at the Grand Hotel Palazzo Livorno - MGallery by Sofitel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At MGallery, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Best regards. Fabio Cannucci Hotel Manager
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I stayed here with a group but we booked this hotel because it was supposed to be 5 star. Sadly it did not live up to its ranking. The location was perfect if all you wanted was a view of the amazing sunset every evening. If you choose not to use the hotel dining room there
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Response from DirezioneD3, Direttore at Grand Hotel Palazzo – MGallery by Sofitel
Responded 3 Nov 2018
Dear Guest, Thank you for taking the time to tell us about your experience at the Grand Hotel Palazzo Livorno - MGallery by Sofitel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At MGallery, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Best regards. Fabio Cannucci Hotel Manager
Read more
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Il box doccia più di così non si chiudeva......
Il bellissimo panorama dalla camera
Professional photo exclusively commissioned by TripAdvisorGrand Hotel Palazzo – MGallery by Sofitel
The Suite at the Grand Hotel Palazzo – MGallery by Sofitel
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12345659
We charge only €.5 Including towel and soft drink for the pool in the top floor. For the Spa, we charge different services (if they are not including in the room rate).
0 votes
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how much are day trips to pisa ?
3-4 hours for 4 people 180 euro approx. Best regards.
1 vote
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Dear Anissa, The outdoor swimming pool is seasonal . But we hope yes. In anycase, you can use to the pool Spa. If you need to organize a day tour in Firenze and Pisa, please contact the reception. Best Regards.
-1 votes
Obout 2 km. more or less.
0 votes
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Approx three kilometre to the centre Buses run along the route Car hire cheap No courtesy bus.
1 vote
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1234569
"Corner Sea View rooms huge but getting tired."
"Front rooms on lower floors are smaller but have a lovely sea view."
"3rd floor rooms are cheaper and have low ceilings. Rooms lower down have very high ceilings"
"Look for a room facing the sea with a private terrace"
"Sea View Room a must"
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PRICE RANGE
US$92 - US$260 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
grand hotel livorno
FORMERLY KNOWN AS
NH Livorno Grand Hotel Palazzo
LOCATION
ItalyTuscanyProvince of LivornoLivorno
NUMBER OF ROOMS
123
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