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Portrait Firenze

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Lungarno Acciaiuoli 4, 50123, Florence Italy
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (611)
360
Panoramas (35)
Room & Suite (504)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
  • Regularly sanitised high-traffic areas
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Updated 01/09/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Portrait Firenze
Updated 01/09/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#13 of 425 hotels in Florence
Travellers' Choice
With a spectacular view of the river Arno, the Portrait Firenze is located right next to Ponte Vecchio and Via Tornabuoni's alluring boutiques. Elegance, sophistication and utmost attention to detail are redefined in this palatial mansion, portraying Italian haute couture of the 50s, when Florence captivated the world's attention once again. Interior designer Michele Bonan took inspiration from traditional Florentine craftsmanship, to design 37 splendid suites and guest rooms. The simplicity of classic and contemporary lines is complemented by exquisite fabrics and lavish materials, such as linen and cashmere, warm wood and leather. Unique details reflect unforgettable moments of this era and add to an exceptional guest experience. Sumptuous oversized beds, Carrara marble bathrooms, living spaces, a kitchenette and the latest technology throughout promise complete relaxation for a couple or a family. Our dedicated Lifestyle Manager lets you discover a most unique Florence and the best Italian creativity has to offer. The nearby Caffe dell'Oro, conveniently located right by the river Arno and Ponte Vecchio will be your favorite bistrot for a relaxing breakfast after a good night's sleep and ideal as a starting point to discover Florence. Enjoy a fine selection of light yet traditional local dishes for lunch and dinner or meet with friends for a late drink to indulge in the unbeatable view.
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Location

Full view
100Great for walkers
Grade: 100 out of 100
0Restaurantswithin 0 km
0Attractionswithin 0 km
Contact
Lungarno Acciaiuoli 4, 50123, Florence Italy
Name/address in local language
Getting there
Peretola Airport6 kmSee all flights
Gal Galilei Airport70 kmSee all flights
Alamanni-Stazione Santa Maria NovellaFlorence Tramway Network15 min
Porta al Prato-Leopolda Parco della musicaFlorence Tramway Network19 min
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777Reviews20Q+A100Room tips
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Popular mentions
ianjonz wrote a review Aug 2021
Fort Lauderdale, Florida70 contributions76 helpful votes
Stayed here in a beautiful room / suite with family in July for several nights. The service is really top notch. We ate at the restaurant only for breakfast but it was also really good. The location doesn't get better. I have been to Florence many times and this was the nicest hotel room there I can remember.
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Date of stay: July 2021
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FDCTravel wrote a review Aug 2021
Beverly Hills, California31 contributions41 helpful votes
It’s a decent hotel. You won’t be blown away if you came from staying at a true 5-star property. You will be blown away if you came from staying at the Hilton. The rooms are large and the views of the river are nice too. I found having only 1 card to access the room was a bit weird and the key was gigantic and hard to put anywhere as you go sightseeing etc. We were confused as to why they didn’t give us a small room key and made us use a big clunky one the whole trip. Room service is hit or miss. Our first room service order was terrible, our second one was better…it really depends on what you get. We avoided the restaurant downstairs because we were turned off by the room service…however, on our last day, we tried the restaurant downstairs and were shocked at how good the pasta was. The location is good and it is easy to walk to everything. We initially booked the Savoy and changed it at the last minute to stay here. Would probably try Four Seasons next time instead. Overall, I wouldn’t say this is a 5-star hotel experience. A 4-star rating is more fitting.
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Date of stay: July 2021
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Room Tip: Choose a room with a view of the river.
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1 Helpful vote
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Response from diego roggero, Other at Portrait Firenze
Responded 6 Aug 2021
Dear FDCTravel, I am sorry to hear that we did not meet your expectations. I would like to discuss this with you in further detail, please contact me directly: d.roggeroATlungarnocollection.com Best Regards, Diego Roggero General Manager
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PassionwithPurpose wrote a review Aug 2021
Los Angeles, California968 contributions356 helpful votes
They really go above and beyond! Before you check in, you receive an email asking you your bedding sheet and pillow preferences, along with a myriad of other questions to be sure your stay is as comfortable as possible. The location is perfect! Right next to the Ponte Vecchio and close to many wonderful shops and restaurants. The service was impeccable from the moment we arrived until we left. The beds were extremely comfortable, and the rooms were spacious. We had a suite with a view of the river. We also appreciated having a coffee machine and microwave in the room. We loved this hotel and cannot wait to return.
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Date of stay: July 2021Trip type: Travelled as a couple
2 Helpful votes
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Response from diego roggero, Other at Portrait Firenze
Responded 5 Aug 2021
Dear passionwithpurpose, First of all, I would like to thank you personally for leaving such a great review after your experience with us. We couldn't be happier to read that you had a wonderful stay with us. Our staff works hard in order to make our guests feel at home and with their passion we are happy to create such unforgettable memories to our guests. Looking forward to your next visit. Best regards, Diego Roggero
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Nadia B wrote a review Jul 2021
2 contributions1 helpful vote
I can honestly say that we had the most magical experience at Portrait. The staff was so warm and inviting. The room was spectacular. Our concierge gave us such wonderful recommendations for nearby restaurants. We are Italian and wanted to play tourist for once. It was an absolute dream. We stayed in a suite facing Ponte Vecchio. There is no better way to wake up In the morning. I also wanted to note that there was sanitizer everywhere, rooms were spotless and we felt safe during Covid.
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Date of stay: July 2021Trip type: Travelled with family
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Response from diego roggero, Other at Portrait Firenze
Responded 5 Aug 2021
Dear nbbeauty10, I am delighted to read your kind words and your appreciation for the hotel and the staff! I thank you very much for the feedback and hope to welcome you back in person to Portrait Firenze soon! Best Regards, Diego Roggero
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Sam R wrote a review Jul 2021
Brookline, Massachusetts3 contributions1 helpful vote
Portrait absolutely lived up to its reputation as the number 1 ranked hotel in Florence. The location could not have been better on the bank of the River Arno, next to the Ponte Vecchio and walking distance to the key sites in Florence. Stylish and modern decor, as you would expect from Ferragamo, but luxuriously detailed in all the rooms that managed to perfectly balance style and function with real comfort. But what made everything truly special was the staff. None of the airs and arrogance that some luxury hotels exude, the people at the front reception were just so lovely and helpful to all of our family - all requests were taken care of promptly and all their restaurant recommendations were amazing. they went as far as telling the restaurants about our family so when we showed up, we were greeted by name by the owners and seated in lovely locations outdoors. We were so grateful for all the little things that they took care of - the Ferragamo family would be very proud. All in all, an unforgettable and magical experience in Florence.
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Date of stay: July 2021Trip type: Travelled with family
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Response from diego roggero, Altro at Portrait Firenze
Responded 19 Jul 2021
Dear W2974TWsamr, I am delighted to read your kind words and your appreciation for the hotel location, the design and all its comforts. What makes me truly proud is that the Team made your stay in Florence special and unforgettable! I thank you very much for the detailed feedback and hope to welcome you back in person to Portrait Firenze soon! Best Regards, Diego Roggero
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LOCATION
ItalyTuscanyProvince of FlorenceFlorenceUffizi / Florence Historic Center / San Giovanni
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Frequently Asked Questions about Portrait Firenze
Which popular attractions are close to Portrait Firenze?
Nearby attractions include Piazza della Signoria (0.2 km), Gallerie Degli Uffizi (0.2 km), and Ponte Vecchio (0.08 km).
What are some of the property amenities at Portrait Firenze?
Some of the more popular amenities offered include free wifi, airport transportation, and breakfast buffet.
Which room amenities are available at Portrait Firenze?
Top room amenities include a kitchenette, a minibar, and air conditioning.
What food & drink options are available at Portrait Firenze?
Guests can enjoy breakfast, complimentary tea, and a snack bar during their stay.
Is parking available at Portrait Firenze?
Yes, paid private parking nearby and paid public parking nearby are available to guests.
What are some restaurants close to Portrait Firenze?
Conveniently located restaurants include Gustarium, Degusteria Italiana agli Uffizi, and I' Girone De' Ghiotti.
Does Portrait Firenze have an airport shuttle?
Yes, Portrait Firenze offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is Portrait Firenze located near the city centre?
Yes, it is 0.09 km away from the centre of Florence.
Are any cleaning services offered at Portrait Firenze?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Portrait Firenze?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Which languages are spoken by the staff at Portrait Firenze?
The staff speaks multiple languages, including English, Spanish, French, and Italian.