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The Westin Excelsior Florence

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Traveller (1097)
Room & Suite (853)
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Overview
Hotel website
Piazza di Ognissanti 3, 50123, Florence Italy See on map
AMENITIES
Free Internet
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
5 Star accommodation
Additional information
Visit Hotel Website
Offers from The Westin Excelsior Florence
Special Deal: Breakfast on us!
Reviews (1,772)
Filter reviews
1,430 results
Traveller rating
1,058
290
51
18
13
Traveller type
Time of year
LanguageEnglish
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1,058
290
51
18
13
Show reviews that mention
All reviewsarno riverheavenly bedrooftop barpiazza ognissantistarwood pointsbeautiful hotelconcierge staffst regisupgraded roomold worldtop floorluxury hotelsmall balconytrain stationour honeymoonrental cardinner reservations
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1 - 5 of 1,430 reviews
Reviewed 6 days ago

We spent a few nights at the Westin on our recent trip to Florence and we we're delighted by the experience. I have to say this is by far the best Westin property i have stayed at with excellent service, great comfortable rooms and an...More

Thank n8fire
Response from Noemi C, Responsabile relazioni pubbliche at The Westin Excelsior FlorenceResponded 4 days ago

Dear n8fire, On behalf of our General Manager and our team we would like to thank you for sharing your feedback and your amazing pic with us! The whole staff is thrilled to hear your words, precious and precise. Kind and attentive. Our aim is...More

Hotel's Favourite
Reviewed 12 July 2018

We returned yesterday from 3 nights here, in a room with river view. The staff are all more than accommodating and exceptional at what each of them do, nothing is too much trouble, especially the concierge chaps. Breakfast is a great hot and cold buffet,...More

Thank Helen S
Response from Noemi C, Guest Relations Manager at The Westin Excelsior FlorenceResponded 2 August 2018

Dear Helen S, On behalf of the entire team and our General Manager, we would like to thank you for the superb feedback!. Thank you for taking so much care in describing the staff: our team always does the best to provide a service with...More

Reviewed 1 week ago

Located right on the river in Florence, our rooms had a view of the river. Every place is a short walking distance and the staff was amazing. Stephano did an awesome job of the checkin process. The staff in the restaurant was always on point,...More

Thank pacifist206
Response from Noemi C, Responsabile relazioni con la clientela at The Westin Excelsior FlorenceResponded 4 days ago

Dear pacifist206, On behalf of our GM and the entire team we would like to thank you for sharing your experience. We would like to thank you also for the kind words you have had about our service, especially Stefano, the restaurant team and the...More

Reviewed 1 week ago via mobile

My husband and I stayed 2 nights at the Excelsior in early September. I am a Marriott Platinum member and our room was upgraded at check in to a penthouse with a spacious outdoor patio with an amazing view of the Arno river and Florence....More

Thank Barbara G
Reviewed 1 week ago via mobile

We stayed here just for one night but I wish it was longer. First, the hotel was gorgeous and located in a perfect location right next to the Arno river and just blocks away from all of the historical sights. The rooms are well appointed...More

Thank Cary M
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About
Food & drink at the hotel
ORVM Bar
7 reviews
Cuisines: Mediterranean
Quisitapas
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Pool
Free Internet
Air Conditioning
Airport Transportation
Banquet Room
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Wheelchair Access
Beachfront
Free Parking
Spa
Breakfast included
Awards & Recognition
GreenPartner
Certificate of Excellence
GreenPartner
Certificate of Excellence
Hotel Style
Romantic
,
Family
,
Luxury
,
Business
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel class
Awards & Recognition
GreenPartner
Certificate of Excellence
GreenPartner
Certificate of Excellence
Contact Information
Hotel Style
Romantic
,
Family
,
Luxury
,
Business
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
171
Price range
US$449 - US$942 (Based on Average Rates for a Standard Room)
Also Known As
The Westin Excelsior Florence Hotel Florence
,
Westin Florence
,
Florence Westin
,
Westin Excelsior Florence
Location
Italy > Tuscany > Province of Florence > Florence > Santa Maria Novella
Hotel class
Awards & Recognition
GreenPartner
Certificate of Excellence
GreenPartner
Certificate of Excellence
Contact Information
Hotel Style
Romantic
,
Family
,
Luxury
,
Business
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
171
Price range
US$449 - US$942 (Based on Average Rates for a Standard Room)
Also Known As
The Westin Excelsior Florence Hotel Florence
,
Westin Florence
,
Florence Westin
,
Westin Excelsior Florence
Location
Italy > Tuscany > Province of Florence > Florence > Santa Maria Novella
Photos
Traveller (1,097)
Room & Suite (853)
Dining (146)
Business Centre & Event Rooms (13)
Amenities (9)
Family and Play Areas (1)
Nearby
Santa Maria Novella
Santa Maria Novella train station welcomes the
majority of the people arriving in Florence, which
might explain the hectic pace. Commuters and tourists
come across the constant hustle and bustle of the
station before exiting, taking a few steps and
stopping amazed in Piazza di Santa Maria Novella. It
is impossible not to admire the the square, housing
one of the most charming basilicas in Florence. The
...More
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Questions & Answers
Ask a question
Nancy N
9 September 2018|
AnswerShow all 6 answers
Response from Noemi C | Property representative |
Dear Nancy N, Thank you for asking! We are 10 minutes away from the main attractions (Ponte Vecchio, Piazza della Signoria, Uffizzi... )
1
Vote
Google Translation
Alison H
27 June 2018|
AnswerShow all 10 answers
Response from MarriottFlorence | Property representative |
Definitely you can, it is only 5 mins away walking.
2
Votes
Google Translation
TamarKhrikadze
7 January 2018|
AnswerShow all 5 answers
Response from Noemi C | Property representative |
Dear TamarKhri, Can you send us your e-mail so we can contact you directly? Be well, Noemi Chiara
0
Votes
Google Translation
Room Tips
"See if you can get a room with a view of the river, or at least a partial view"
Read review
""Odd" number rooms may face interior (no city view); definitely ask at check-in"
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"ask for a room facing the river. A view of Ponte Vecchio!"
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"ask for rooms with views overlooking the arno, probably the furthest away from the elevators"
Read review
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