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VOI Arenella Resort

Traveller (1115)
Pool & Beach (203)
Room & Suite (112)
Overview
Strada Ognina 47, 96100, Syracuse, Sicily Italy See on map
Name/address in local language
AMENITIES
Free Internet
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4 Star accommodation
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Reviews (2,114)
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1 - 5 of 56 reviews
Reviewed 3 October 2018 via mobile

Visited here in September 2018. The food is not quite what you would expect if you're used to holidaying in Spain or Portugal. Limited for choice and same as on a daily basis. The room was not bad, but the view terrible. A line of...More

3  Thank Paul B
Response from Discover776349, Direttore at VOI Arenella ResortResponded 2 weeks ago

Dear Paul, We apologize we were not able to provide you with the quality of services you deserve. This is uncharacteristic of our hotel and staff, and we are always looking for ways to improve our customer experience. Your satisfaction is very important to us...More

Reviewed 3 October 2018 via mobile

Lets start with the pros. Yard/park and pool looks good. Spa was really good. Food was descent. Cons. Some of the staff members are pretty unfriendly to customers. All inclusive was not at all true, snacks cost and stronger alcohol was not free. (Also the...More

Thank Jonas S
Response from Discover776349, Direttore at VOI Arenella ResortResponded 16 October 2018

Dear Guest, Thank you very much for letting us know about your stay experience at the Arenella Resort. We are pleased to learn that you enjoyed our pools, the gardens, the food as well as the Spa. At the same time we have taken note...More

Reviewed 2 October 2018 via mobile

We stayed in Voi Arenella end of September early October for a week. Let me start by thanking the staff for all their help and service throughout the week. Friendly, English speaking and a manager was constantly present circling the complex. They made sure we...More

Thank Notofftheshelf
Response from Discover776349, Direttore at VOI Arenella ResortResponded 16 October 2018

Dear Guest, Thank you for your great 5 star rating, your rating fills us with lots of pride. I have forwarded your comments to our teams as it is words and ratings like yours which inspire us to do our best every day to ensure...More

Reviewed 24 September 2018

Just arrived back from this hotel extremely disappointed - the food is cold and repetitive - food is one of the parts that you look forward to on holiday but unfortunately not on this one. Being half board you were seated in an individual dining...More

3  Thank susanscrumpy
Response from Discover776349, Direttore at VOI Arenella ResortResponded 16 October 2018

Dear Guest, Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we're very sorry you were unhappy about the quality of the food. We will take your comments under consideration as...More

Reviewed 20 September 2018 via mobile

Parts of this resort are great such as the comfort rooms and the pools but the food is extremely disappointing with limited selection poor quality wine served that’s if you can get served and most of the food is cold. They also serve all food...More

2  Thank bowdenperry
Response from Discover776349, Direttore at VOI Arenella ResortResponded 23 September 2018

Dear Guest, Thank you for taking the time to share your experience about your recent stay at the Arenella Resort. Thank you for your praises for the lovely settings, the quality of rooms and the pools, at the same time we appreciate your feedback and...More

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About
Description
VOI Arenella resort is nestled in a spacious park on the southern coast of Sicily, alongside long sandy beaches, close to Syracuse and the protected marine area of Plemmirio. VOI Arenella resort offers a wide More range of sports and leisure facilities. Try the resort's new wellness center with a number of relaxing and therapeutic spa facilities including massages and beauty treatments. You can choose from numerous sports activities including archery in the summer months. There is also a fully equipped scuba-diving center on site with lessons available at an additional cost. Enjoy the entertainment program at VOI Arenella resort. Here you will find professional staff, including French and German speakers, and an extensive line-up of daytime and evening entertainment. There are 2 children's clubs, both offering a wide range of dedicated activities. The Mini Bimbo club is a fully equipped nursery for children until 2 years of age. Arenella Bimbo Village is appropriate for children from 2 until 17 years of age. You can dine at VOI Arenella resort's 2 restaurants offering delicious breakfast and dinner buffets of local and Mediterranean cuisine, which can be enjoyed on open-air terraces. The restaurants feature an open-cooking area where you can watch your meal being prepared as well as a large grill and barbecue area. VOI Arenella resort may be only bookable for weekly stays, with arrivals and departures on Friday, Saturday and Sunday. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Pool
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Beachfront
Free Internet
Bar/Lounge
Spa
Breakfast included
Air Conditioning
Airport Transportation
Babysitting
Banquet Room
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Outdoor pool
Pets Allowed ( Dog / Pet Friendly )
Refrigerator in room
Shuttle Bus Service
Tennis Court
Wheelchair Access
Room Service
Free High Speed Internet (WiFi)
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Top resorts Hotels
,
Spa
,
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Top resorts Hotels
,
Spa
,
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
460
Price range
US$118 - US$583 (Based on Average Rates for a Standard Room)
Also Known As
Aw Arenella Hotel Syracuse
,
Arenella Resort Syracuse
,
Arenella Hotel Syracuse
Location
Italy > Sicily > Province of Syracuse > Syracuse
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Top resorts Hotels
,
Spa
,
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
460
Price range
US$118 - US$583 (Based on Average Rates for a Standard Room)
Also Known As
Aw Arenella Hotel Syracuse
,
Arenella Resort Syracuse
,
Arenella Hotel Syracuse
Location
Italy > Sicily > Province of Syracuse > Syracuse
Photos
Traveller (1,115)
Pool & Beach (203)
Room & Suite (112)
Dining (81)
Family and Play Areas (17)
Business Centre & Event Rooms (1)
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Questions & Answers
Ask a question
Mandy A
13 June 2018|
Answer
Response from Diluz | Reviewed this property |
There is, but it is really old. Pool towels are avaible bu you have to pay a caution
0
Votes
Google Translation
Room Tips
"Can`t think of one"
ChippenhamRennie
1 Jul 2018
Read review
"it is a ggod location if you are not too worry about food, than is good."
marisadifabd
6 Jun 2018
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"Good luck with this one, woken up many nights with loud Italians going to be at 3 oclock"
BristolSergei
21 May 2018
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"Credit cards do not work everywhere. Bring enough euros if you want to take full advantage of the available..."
dariom334
2 Aug 2017
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