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Best Western Ai Cavalieri Hotel

Traveller (125)
Room & Suite (95)
Dining (50)
About
Location
Cleanliness
Service
Value
Certificate of Excellence
Best Western Ai Cavalieri Hotel is charming, classic and comfortable 4 stars hotel in Palermo strategically located in the historical and business heart of the city, few steps away from Piazza Politeama, in great position to move around one of the main shopping streets in Palermo. The 39 rooms, divided by different type to meet and exceed needs of all kind of travelers are elegantly furnished with many comforts and services to make your stay in Palermo very pleasant. Our special business rooms are perfect for people travelling for business, with many additional services! Best Western Ai Cavalieri hotel has a warm and comfortable atmosphere, is perfect solution for your business or leisure trip to Palermo. In the hotel you will find warm hospitality and many places to spend relaxing moments, like the lobby, provided with free WiFi connection, and our bar where you will enjoy good aperitif and most renewed cocktails. Our 4 spacious meeting rooms situated in charming environment,
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Property amenities
Channel 1
Room Service
Wheelchair Access
Free High Speed Internet (WiFi)
Breakfast included
Bar/Lounge
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Breakfast Available
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Babysitting
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Room features
Non-Smoking Rooms
Air Conditioning
Accessible rooms
Minibar
Family Rooms
Good to know
HOTEL STYLE
Quiet
Classic
HOTEL CLASS
Reviews & more
507Reviews
318Photos
18Q+A
29Room tips
Traveller rating
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What a horrible hotel! The rooms were terrible. This is the bottom of the barrel for sure. Thanks to Insight Vacations for this wonderful last night of our trip stay in a slum. Do not use Insight Vacations for anything. They were the worst. Never again!
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Response from InterludeHotels, Interlude HR Customer Care Department at Best Western Ai Cavalieri Hotel
Responded 4 days ago
Dear Guest, thank you for leaving your review. We are sorry to read such a severe comment, unfortunately we can not find details about your stay at the Best Western Ai Cavalieri Hotel in Palermo. We are sorry that your travel experience with Insight Vacations was not pleasant, but this is not due to our hotel. If you would like further informations, please contact us directly via e-mail. Best regards from Best Western Ai Cavalieri Hotel.
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I really enjoyed this hotel and surrounds. It was easy walking distance to all sights in Palermo which is a flat walkable interesting city. The room was spacious. The staff friendly and breakfast was V good.
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Response from InterludeHotels, Interlude HR Customer Care Department at Best Western Ai Cavalieri Hotel
Responded 30 Oct 2018
Dear Guest, thank you very much for sharing your thoughts with us. We are glad you enjoyed our hotel and our services. The greatest satisfaction of our job is just to be able to read reviews like yours. We're glad you choose our hotel for your stay in Palermo. We hope you will be again our guest during your next trip. Greetings from all the staff.
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We arrived on Oct. 14 for three nights. I had trouble with my wifi for the entire time. The room was fine but Wifi access in the renovated section was bad. They denied it was a problem and after the first day I said at the desk that they were concealing the problem. They blamed i
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Response from InterludeHotels, Interlude HR Customer Care Department at Best Western Ai Cavalieri Hotel
Responded 19 Oct 2018
Dear Guest, Thank you for your review. We're sorry for the wi-fi trouble during your stay here in Ai Cavalieri Hotel. Unfortunately, in the last period we have had problems with the router and the modems. This happened because in the city there have been some work on telephone lines for a few months and this has caused few inconveniences for our guests. We are aware of this and we want to apologize. We will certainly try to resolve as soon as possible to allow our guests to take advantage of the Wi-Fi line without any inconvenience. We will certainly treasure your advice to improve the quality of our services and so that this can no longer happen. We also hope that this inconvenience has not completely affected your stay in our hotel. So we hope to have you again as our guest to have a new and better experience of stay in the city centre of Palermo. Best Regards from all the staff.
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First time in Sicily and I choose Palermo as a starting point since it got direct flight from London. Catch the bus in the airport and it sent me directly to the plaza.

The hotel is not hard to find when you could locate Mcdonalds, it's just few blocks away from it. I arrived at
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Response from InterludeHotels, Interlude HR Customer Care Department at Best Western Ai Cavalieri Hotel
Responded 27 Sep 2018
Dear Guest, thank you so much for your wonderful thoughts. We appreciate your review and we feel very proud to be able to offer you a pleasant and relaxing stay. We're glad you appreciated our location and our staff. We hope that in the future you can have the opportunity to return to visit us, you will be welcomed as a special guest. Thanks for everything, a friendly greeting from all of us.
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The hotel is on a quiet street close to the main square and main shopping area.
It has two parts, the character-full but older rooms on the street and the modern rooms at the rear. We stayed in the modern area but looked at a beautiful classic-type room with balcony on the street
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Response from InterludeHotels, Interlude HR Customer Care Department at Best Western Ai Cavalieri Hotel
Responded 27 Aug 2018
Dear Guest, thank you very much for sharing your thoughts with us. We are glad you enjoyed our hotel and our services. The greatest satisfaction of our job is just to be able to read reviews like yours. We're sorry for the inconvenience of the smelt of cigar. We're glad you choose Best Western Ai Cavalieri Hotel for your stay in Palermo. We hope you will be again our guest during your next trip. Greetings from all the staff.
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Previous
Album Categories
All photosTravellerRoom & SuiteDining Business Centre & Event RoomsFamily and Play Areas
Professional photo exclusively commissioned by TripAdvisorBest Western Ai Cavalieri Hotel
The Standard Double Room with Balcony at the BEST WESTERN Ai Cavalieri Hotel
Professional photo exclusively commissioned by TripAdvisorBest Western Ai Cavalieri Hotel
The Executive Twin Room with Balcony at the BEST WESTERN Ai Cavalieri Hotel
Previous
Could you please tell me the cost for four people to to the airport from the hotel ? This would be May 17,2019 our tour will end that day.
Good Morning Trish, thank you for your question. If you want to reach the airport, you can use the public bus service, and the stop is just a few steps from the hotel. The name of the Public Bus Service is Prestia and Comandè. You can take on the website all the informations you need. If you want to use a private airport service directly from the hotel, you can write an email to the hotel, because, we can not write here any price. Thank you in advance. Ai Cavalieri Hotel.
0 votes
Can you have laundry done overnight?
Dear Guest, thank you for contacting us. We offer a Laundry Service with Additional charge, but it is not possibile it overnight. Thank you Best Regards
0 votes
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Can the hotel arrange transportation to the airport for a 6:30 a.m. flight? What is the cost for 2 people please? Thank you!
Dear Guest, thank you for your question. We can arrange for you a transfer from the airport. The price is 45€ one way, but we have to know the flight number - the time of your arrival and the departure airport. If you want to reach the hotel in other way, you can take the bus directly from the airport (the company is Prestia&Comandè) and the bus stop near the hotel is "Piazza Castelnuovo". The price of the bus is about 6,50€ per person. For any further information, don't hesitate to contact us. Regards from Palermo.
2 votes
Is there a hair dryer in each room? Is there an iron and ironing board?
Good Morning, thank you for your question. Unfortunately we do not have an iron or ironing board, but each room there is a hair dryer.
0 votes
Hello, Are there laundry services available at the hotel?
Yes, typical laundry-bag. No Self-washing-facilities
1 vote
Previous
"We had friends stay in other rooms and it seems all rooms were quiet good"
"Ask for the bathroom privacy ..."
"Our room in the 'contemporary' side faced a side street and was quieter than those facing the main street."
"Our room was quiet enough. We were on the fourth floor facing the side."
"Try to get a room at the front."
Previous
PRICE RANGE
US$87 - US$177 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western ai cavalieri hotel palermobest western hotel palermobest western palermopalermo best western
LOCATION
ItalySicilyProvince of PalermoPalermoPoliteama
NUMBER OF ROOMS
39
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