We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All reviews business hotel marriott points hotel is located buffet breakfast was good only real complaint jap restaurant marriott family restaurants within walking distance nice option roadhouse grill industrial zone clean rooms checkout speed room number ample parking croissants business trip
Despite Marriott Platinum status, this was my first visit to an AC Hotel. I learned at check-in that I could either choose 500 points or free breakfast. I was going to take the breakfast, but learned that the restaurant doesn't open until 7am, which would...More
Date of stay: December 2018
Thank John S
Response from ACVICENZA, Front Office Manager at AC Hotel VicenzaResponded 3 weeks ago
Thank you for sharing your experience with the AC Hotel Vicenza By Marriott.
You indicated in your response that your stay was unsatisfactory. Please accept our sincere apologies for the inconvenience you may have experienced. We take great pride in ensuring our guest’s...More
The hotel is located in a commercial area of Vicenza quite far from the city center
The hotel is clean and rooms are spacious
I think that at this time a bigger size of television should be provided and not the small size that is...More
Date of stay: November 2018
Response from ACVICENZA, Front Office Manager at AC Hotel VicenzaResponded 30 November 2018
Thank you for taking the time to share your valuable feedback. It has come to our attention that the service you received during your recent stay did not meet your expectations. For this, I sincerely apologize.
The experience you described is not characteristic...More
The hotel is very business centric, simple, practical, well suited for someone doing business in the neighborhood. Rooms are clean, quiet. Breakfast is simple but good enough for a work day, coffee, all kinds of bread, cheeses, meat, eggs, fruit and so on. Most of...More
For a Marriott hotel this one was not up to the standards for sure, we are platinum premier elite and were given an upgrade which was good but breakfast wasn’t included, the receptionist said she would try , also the rooms didn’t have US adapters...More
Date of stay: November 2018
Response from ACVICENZA, Front Office Manager at AC Hotel VicenzaResponded 25 November 2018
Dear Valuable Guest,
First of all we would like to thank you for choosing AC Vicenza By Marriott for your stay.
We appeciate the time our Elite Members spend to provide their opinion on their stay. For us is always an oppurtunity to improve and...More
I go to Vicenza a few times per year for work and this is the first time I've stayed at the AC, which is part of the Marriott family. I would definitely stay here again. The rate was similar to the others and this was...More