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5.0
#27 of 366 hotels in Venice
Location
Cleanliness
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Value
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
H10 Palazzo Canova è un'ottima scelta per i viaggiatori che visitano Venezia, con un ambiente adatto alle famiglie e molti utili servizi per farti trascorrere un soggiorno speciale. Le camere dell'H10 Palazzo Canova sono dotate di TV a schermo piatto, aria condizionata e minibar per il massimo comfort. La connessione Wi-Fi gratuita è disponibile per gli ospiti. Una reception 24 ore su 24, un concierge e uno servizio in camera sono alcuni dei comfort offerti in questo hotel. Se arrivi all'H10 Palazzo Canova in auto, il parcheggio è disponibile. Se desideri visitare i principali punti d'interesse di Venezia, H10 Palazzo Canova è a breve distanza da Ponte di Rialto (0,2 km) e Scala Contarini del Bovolo (0,3 km). Durante la tua visita, non devi perderti le attrazioni più famose, come Doge's Palace (0,6 km), Basilica di San Marco (0,5 km) e Campanile di San Marco (0,5 km), tutte raggiungibili a piedi dall'hotel. Ti auguriamo un fantastico soggiorno a Venezia!
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H10 Palazzo Canova offers a stay that many find praiseworthy due to its spotless rooms, which feature modern amenities and, in some cases, stunning canal views. While opinions on value are divided, with a few guests mentioning minor issues at steep prices, the hotel's comprehensive amenities, including a rooftop bar and inviting atmosphere complete with cozy heaters, often receive commendations.
The service stands out as friendly and professional, earning high marks from guests who appreciate the staff's dedication. Nestled in an excellent location, the hotel allows easy access to Venice's famed Rialto Bridge and other attractions.
Location
Central
Atmosphere
Inviting
Rooms
Comfortable
Value
Expensive
Cleanliness
Spotless
Service
Helpful
Amenities
Top-notch
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My daughter and I just returned from a European Summer vacation and H10 Palazzo Canova, Venice was our last stay. It was absolutely perfect! An elegant, superbly decorated hotel in the heart of Venice. Walking into the hotel was like a cool, chic oasis from the Venice heat. The interior design and decor throughout was just beautiful. The rooms and bedding were incredibly comfortable and we loved our bathroom view out to the Bell Tower and cobbled street below. The reception staff were so professional and helpful and lovely to deal with. Special mention to Victor who I think was a trainee.
The breakfast was outstanding, the food and again the decor, as were the wonderful staff serving in the restaurant during breakfast. Special mention to our waiter Saif who was so professional and delightful to deal with.
The roof top terrace bar and views were just spectacular, during the day and the evening. A tranquil space with a bird's eye view to the Grand Canal and Rialto Bridge in the heart of bustling Venice. Our only disappointment was the food at the bar. This could be improved - frozen packet vegetables in the quinoa salad, the bruschetta served was chopped tomato on toasted bread without condiments or garnish, the grilled vegetables and burrata was served plain also without any flavour. The food in the bar can definitely be improved. One night one of the waiters seemed like he didn't really want to be there as his service to the tables was very lacking. Other than this, the bar itself was fabulous.
Overall it was a wonderful stay at H10 Palazzo Canova capped off by a vaporetto transfer with pick up directly outside the hotel to the Venice airport. Amazing!! Highly recommend!
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Date of stay: July 2023
Value
Location
Service
Trip type: Travelled with family
Room Tip:Â Book the vaporetto transfer to the Venice airport which picks up directly from the hotel, an...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Michela Tassetto, General Manager at H10 Palazzo Canova
Responded 23 Jul 2023
Thanks for your review and for choosing our hotel. Thank you for bringing to our attention some aspects of the services where you felt we had failed to achieve an acceptable level. Since our aim is to achieve and maintain a high standard of customer care, we are always grateful for client feedback and take your observations very seriously. We can assure that actions will be taken to implement our bar service. We look forward to the pleasure of welcoming you once again to our property soon. Kindest Regards Michela Tassetto General Manager
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Never normally write reviews, but with this place we just had too! From the moment we arrived it was superb. We took the public water taxi (€27 each return from Venice airport) and our Stop Rialto bridge was literally opposite the hotel.
Location couldn't be any better!! We were greeted with free water or orange juice and checked in, the room was faultless, modern, clean, and a lot of little extras which made a huge difference, such as....USB chargers next to each bedside table, umbrella in wardrobe if needed, toiletries bag with toothbrush, razor etc, EU,US and UK plug socket so no travel adapter needed.
When we came back to the room we were surprised to see the weather forecast for our stay printed and left on the bed with chocolates also.
Breakfast was nice and all in all every member of staff from reception to the roof terrace bar staff were friendly and all super helpful!!
If your looking for a hotel in Venice this is the 1, 10mins to S.Marks square, 20seconds from Rialto bridge and 3mins from local markets!!
We could not recomend this hotel high enough!!
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Date of stay: January 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from MichelaTassetto, General Manager at H10 Palazzo Canova
Responded 26 Jan 2020
Thank you for you stay at H10 Palazzo Canova. We are glad you chose us for your stay in Venice and that you appreciated our services and the courtesy of our staff. We try to do our utmost to make the stay of our guests the most enjoyable one and your review is the best thank you to all of us. We hope to have the pleasure of welcoming you back soon. Best regards, Michela Tassetto General Manager
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From the moment we walked through the door (at 00:50hrs in the morning after a long 16 hour journey) we were greeted by Silvia, an extremely helpful receptionist, offering us a drink of Prosecco whilst we checked in. Silvia gave us a lot of really useful information straight away, and settled us into our beautiful room.
The location is right on the Grand Canal, closest water bus stop is just a few minutes walk away, and it's right next to the Rialto bridge, surrounded by shops, restaurants and bars right from the front door.
Breakfast is good, although trying to get breakfast room service was a bit of a challenge with one particularly rude and abrupt staff member, but this is the only complaint I had.
There is a bar on the 3rd floor with a wonderful balcony view across Venice and the Grand Canal. A good selection of Wines, Beers, Cocktails and snacks is available, as dinner is not available in the hotel.
The room is high quality decoration, luxury bedding and a good range of toiletries and lovely towels, bathrobes and slippers.
If we return to Venice, this would be our choice of accommodation.
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Date of stay: February 2020
Value
Location
Service
Room Tip:Â Ask for the suites overlooking the canal at the front of the hotel, although these may be more...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from MichelaTassetto, General Manager at H10 Palazzo Canova
Responded 3 Mar 2020
First and foremost, we would like to take this opportunity to thank you for choosing us for your stay at H10 Palazzo Canova as well as for taking the time to send us your comments by reviewing us. I am very worried about the customer service provided for breakfast room service, as one of our main objectives is to provide an excellent customer service. I ensure this experience will not repeated with future guests of the hotel. Please accept our most sincere apologies for any inconvenience this situation may have caused. We look forward to the pleasure of welcoming you once again to our property soon. Kindest Regards Michela Tassetto General Manager
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Perfect position just down from the Rialto bridge. The hotel has only been open for a short while and thus everything feels new, clean and not faded like a lot of hotels in Venice. If you are prepared to sacrifice a view of water your can get a really good room in which everything works for a very reasonable price. The breakfast is minimalist but perfectly good with a choice for most, including gluten free people. Rooftop bar with heaters which was great even in January. No restaurant but with loads within easy walking distance it doesn’t matter. A great place to stay
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Date of stay: January 2020Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from MichelaTassetto, General Manager at H10 Palazzo Canova
Responded 29 Jan 2020
Thanks for your kind review. We are so happy to learn that you enjoyed your stay at our hotel and that you appreciated all the services offered. We all work with passion order to ensure the best quality. We hope to get another chance to welcome you in Venice! Best regards Michela Tassetto General Manager
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The Canova Suite had two windows plus one balcony overlooking Canale Grande and a view of Ponte Rialto.
The modern double-pane windows and French door sealed out the noises, and the shutters kept out the light.
The suite, Room 104, comprising a hallway, one full bath, one sitting room, and one large bedroom with a four-door floor to ceiling closet, is spacious, elegant, and includes all conveniences.
Several USB charging and three kinds of outlets make plugging in electronics/ using electic items a cinch.
Breakfast is served in the courtyard. Warm dishes made to order, and a wide choice of breakfast items on the buffet (due to CoronaVirus, no self-service).
I would come back here and stay in exactly this suite again next week if I could.
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Date of stay: September 2021
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Michela Tassetto, General Manager at H10 Palazzo Canova
Responded 6 Sept 2021
Thanks for your kind feedback. We are thrilled to read that you had a wonderful time here at our hotel and that you appreciated our location and our services. Every day we work hard to ensure everyone our highest quality standards. Our hospitality and little touches help us to deliver excellent service and ensure all the guest an authentic experience. We really hope to get soon another chance to welcome you. Kindest regards, Michela Tassetto General Manager
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We thoroughly enjoyed our two-night stay at the H10 Canova. Staff was friendly and quickly checked us in and our room was ready early.
Yes, it is expensive. For the amazing location, it should be. We stayed in the Canova Suite, which had a hallway, a living room, and a separate bedroom. The living room had a nice large window, and the bedroom had a window plus a lovely little balcony overlooking the Grande Canal and a view of the Rialto Bridge. While waiting for our dinner reservation we enjoyed a beautiful evening drinking wine and people/boat watching from the little balcony. Even with the windows and balcony, once the doors were closed, no noise came in from the canal, and the shutters and blackout drapes easily kept out all light if desired.
The rooms are very spacious and include all conveniences. The bathroom is huge by most standards, but especially for a European bath. Several USB ports and multiple types of outlets make charging electronics easy. There is a small refrigerator.
Breakfast is served each morning in the courtyard (or inside if preferred). Warm dishes made to order, and a wide choice of breakfast items on the buffet.
There is a bar on the roof of the hotel with a great view, but given that we had our own little terrace we didn't feel the need to visit the bar.
A couple of minor issues with the rooms that did not detract from our stay but could be addressed:
1. Perhaps we just couldn't figure it out, but in both the living room and the bedroom there was no way to have any lights on (including floor/table lamps) unless the overhead lights were on. We are not a fan of overhead lights and prefer less direct lighting, so it would have been nice to be able to use a table/floor lamp without every other light in the room on. 2. The shower has wonderful water pressure, but it doesn't drain fast enough. Since the tile floor of the free-standing shower is the same level as the bathroom floor, even with the shower door shut it pretty quickly flooded the bathroom floor. 3. There was an unusual odor in the wardrobes - not sure what it was. Kind of a chemical/paint like smell. When the wardrobe doors were shut it was less noticeable.
Overall, we thoroughly enjoyed our stay. The hotel was very nice, the people were friendly and helpful, and the location could not be surpassed. We would definitely stay here again.
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Date of stay: October 2021
Rooms
Location
Service
Room Tip:Â 104 is the suite and includes the balcony overlooking the Grand Canal.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Michela Tassetto, General Manager at H10 Palazzo Canova
Responded 11 Oct 2021
Thanks for your kind feedback. We are thrilled to read that you had a wonderful time here at our hotel and that you appreciated our location and our services. Every day we work hard to ensure everyone our highest quality standards. Our hospitality and little touches help us to deliver excellent service and ensure all the guest an authentic experience. We really hope to get soon another chance to welcome you. Kindest regards, Michela Tassetto General Manager
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This location and level of comfort of this hotel would be hard to beat. The decor and furnishings are very classy, but also incredibly comfortable. The bed was huge with amazing bedding and the bathroom had everything you could need with a brilliant rainfall shower. The staff were very helpful with check-in, restaurant recommendations and with reserving a table on the roof top terrace. Overall it was an incredible hotel and I would stay here again in the future. The only area of improvement I can identify is the quality of the breakfast. The choice was okay but the quality of the food could definitely be improved to match the standard of the rest of the hotel (e.g. offer fresh orange juice and Parma ham rather than cheaper alternatives)
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Date of stay: August 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Michela Tassetto, General Manager at H10 Palazzo Canova
Responded 10 Aug 2020
Thanks for staying with us. We appreciate your feedback! We look forward to the pleasure of welcoming you once again to our property soon. Kindest Regards Michela Tassetto General Manager
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We have just returned from staying 3 nights in this beautiful hotel which is in an excellent location, just next to the Rialto bridge where you can easily access all areas of Venice on foot. You can get off the water bus from the airport at Rialto bridge and then walk less than 5 mins to the hotel.
The hotel is on the canal front which has lovely restaurants with outdoor seating (and heaters) on the canal.
Stunning decor in the hotel, we were greeted with Prosecco on arrival and extremely polite staff. The breakfast was lovely and we liked how you ordered off the menu (coffees, pancakes, eggs, bacon etc) but then also have the buffet to chose from. The waiting staff were very polite and attentive at breakfast.
The terrace bar on the top floor was amazing, we visited in Feb so it was cool outside but the staff provided outdoor heaters and blankets on the terrace bar so everyone could still enjoy the amazing views. The cocktails were great and the staff were very friendly.
We stayed in a superior (canal view) room and the view from our room was breathtaking, worth every penny to upgrade to this room.
We would not stay anywhere else in Venice and will be recommending to all our friends & family.
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Date of stay: February 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Michela Tassetto, General Manager at H10 Palazzo Canova
Responded 15 Feb 2022
Dear Lucy, Thanks for your kind feedback. We are thrilled to read that you had a wonderful time here at our hotel and that you appreciated our location and our services. Every day we work hard to ensure everyone our highest quality standards. Our hospitality and little touches help us to deliver excellent service and ensure all our guests an authentic experience. We really hope to get soon another chance to welcome you. Kindest regards, Michela Tassetto General Manager
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This hotel had everything You would expect from a 5 star Hotel! We were 50 meters from the Rialto Bridge. We booked a superior but it was very spacious, totally renovated and with a large bathroom. We decided to have breakfast at the hotel and the buffet was spectacular with a lot of sweet and savory choices and the possibility to choose hot disches from the menu included in the price. Our room didn't have a view of the canal but we enjoyed the view of the Rialto bridge from the splendid terrace of the hotel bar where the bartender surprised us with some delicious cocktails, my favourite was the "Italian Job"
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Date of stay: September 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Michela Tassetto, General Manager at H10 Palazzo Canova
Responded 29 Sept 2020
Thanks for sharing your review online. We are delighted to know that you enjoyed your stay at our H10 Palazzo Canova and that you appreciated our convenient location, the delicious breakfast and our terrace. It gives us great pleasure in knowing that our reception staff succeeded in providing with the best customer care quality and let you taste our hospitality. We really aim to make you feel at home away from home. We hope we can get another chance to welcome you here in Venice. Best regards, Michela Tassetto General Manager
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We have just returned from a 3 night stay at this hotel. All I can say is Wow , both in terms of the hotel and Venice itself. This was our first visit to Venice and we can’t wait to return, there are so many things we didn’t get a chance to do and see. The hotel is beautiful and modern and in an amazing location, so handy for everything . The staff are friendly and helpful , special mention to Anna who works in restaurant at breakfast and in the roof top bar , she is excellent at looking after customers. The room we had was a superior room Venezia which was slightly more expensive than the superior. The room was lovely and modern but small , the view was a side view and if you stuck your head out window 😂 you could see the grand canal . The bed was comfy and bathrobes were provided . The rooftop bar is lovely but drinks are expensive. There are so many lovely places close by to stop off for drinks , we particularly liked a small bar/cafe just around the corner were we went a few times for Prosecco and Italian tapas. Breakfast is really good with a wide choice of buffet style items including really lovely pastries. You can also order a cooked option such as eggs or pancakes/crepes. It was my Husband’s birthday whilst we were there and they brought out a lovely birthday cake with candle which was a lovely touch. The only thing I would criticise is there is a beautiful lobby area which doesn’t get used to its full potential , I think it would be an idea if drinks were served here also as it seems such a waste of a lovely area. Would love to stay here again when returning to Venice.
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Date of stay: December 2019Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from MichelaTassetto, General Manager at H10 Palazzo Canova
Responded 7 Jan 2020
Thank you for you stay at H10 Palazzo Canova. We are glad you chose us for your stay in Venice and that you appreciated our services and the courtesy of our staff. We try to do our utmost to make the stay of our guests the most enjoyable one and your review is the best thank you to all of us. We hope to have the pleasure of welcoming you back soon. Best regards, Michela Tassetto General Manager
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There are more places to choose from in the Venice area.
PRICE RANGE
$372 - $1,152 (Based on Average Rates for a Standard Room)
LOCATION
ItalyVenetoProvince of VeniceCity of VeniceVeniceSan Polo
NUMBER OF ROOMS
61
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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Are there any historical sites close to H10 Palazzo Canova?
Many travellers enjoy visiting Doge's Palace (0.6 km), Scuola Grande di San Rocco (0.7 km), and Basilica dei Santi Giovanni e Paolo (San Zanipolo) (0.6 km).
