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Mandarin Oriental, Milan

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Traveller (361)
Room & Suite (100)
Dining (17)
Overview
  • Excellent86%
  • Very good9%
  • Average3%
  • Poor1%
  • Terrible1%
Travellers talk about
AMENITIES
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
5 Star accommodation
All hotel details
Additional information
Offers from Mandarin Oriental, Milan
Special Offer: Complimentary 3rd Night
Offers from Mandarin Oriental, Milan
Special Offer: Complimentary 3rd Night
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Rooms
26 Aug27 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (496)
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291 results
Traveller rating
259
21
9
1
1
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LanguageEnglish
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259
21
9
1
1
Show reviews that mention
All reviewsconcierge teamluxury hotelrooms are extremelyan executive suitevia montenapoleonerestaurant reservationsfavorite hotelthe entire staffturn down servicegalleria vittorio emanueleamazing hotelfashion districtperfect locationrooms are greatfour seasonsappointed roomsspa area
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1 - 5 of 291 reviews
Reviewed 3 days ago via mobile

We stayed here as a family for 3 nights with two young kids (aged 2 and 5). As soon as we arrived, we were greeted non stop with smiles and good service by everyone .. be it at the door, the reception, the restaurant, the...More

Thank TouristBee
Response from Mandarin Orient... M, General Manager at Mandarin Oriental, MilanResponded 2 days ago

Dear Guest, thank you for taking the time to share your experience. I am delighted to learn that the effort we make in taking care of every detail and in focusing on the service contributed to make your stay unforgettable. We took good note of...More

Hotel's Favourite
Reviewed 26 June 2018 via mobile

There is not a lot of find wrong with this hotel. It’s lovely, centrally located, the staff is warm and welcoming. Everything you expect from a 5 star hotel. We spent two nights here for our anniversary celebration. I arrived extremely early on the day...More

Thank ezvzbvz
Response from Mandarin Orient... M, General Manager at Mandarin Oriental, MilanResponded 27 June 2018

Dear Guest, thank you for taking the time to share your experience. I am delighted to learn that the effort we make in taking care of every detail and in focusing on the service contributed to make your stay unforgettable. I am delighted to see...More

Reviewed 1 week ago via mobile

The hotel location was excellent. Right in the city center but hiding in a nice and quite area. All the staffs were very helpful from the doorman to the housekeeping. The doorman even walked us to the train station to make sure that we gone...More

Thank SJIntl
Response from Mandarin Orient... M, General Manager at Mandarin Oriental, MilanResponded 6 days ago

Dear Guest, thank you for your for taking the time to share your experience! I will be happy to share your kind words with my colleagues and hope to welcome you back to Mandarin Oriental, Milan very soon! Best Regards Luca Finardi General Manager

Reviewed 2 weeks ago via mobile

I stayed here on business and was treatly poorly. When I arrived they wanted my business card in addition to my passport, because they claimed they had never seen me before. Super odd. I haved at the Mandarin in Tokyo and DC over 20 times...More

1  Thank Trip718
Response from Mandarin Orient... M, Direttore generale at Mandarin Oriental, MilanResponded 2 weeks ago

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. I will be sure to share your comments with our Concierge team,...More

Reviewed 2 weeks ago

An amazing experience. Every need was met and the staff throughout the hotel, restaurant and bar were unbelievably welcoming and engaged with every guest. Great location in Milano. Would absolutely recommend to anyone after a luxury hotel experience.

Review collected in partnership with this hotel
Thank 125cja2018
Response from Mandarin Orient... M, General Manager at Mandarin Oriental, MilanResponded 2 weeks ago

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Luca Finardi General Manager

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About
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Free Internet
Restaurant
Bar/Lounge
Spa
Fitness Centre with Gym / Workout Room
Hotel Amenities
Children Activities (Kid / Family Friendly)
Room Service
Wheelchair Access
Pets Allowed ( Dog / Pet Friendly )
Airport Transportation
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Bar/Lounge
Spa
Hot Tub
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
US$718 - US$1,438 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Spa Hotel in Milan
#3 Luxury Hotel in Milan
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$718 - US$1,438 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Spa Hotel in Milan
#3 Luxury Hotel in Milan
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (361)
Room & Suite (100)
Dining (17)
Pool & Beach (6)
Nearby
Brera
Brera captures the real essence of the city. It is an
excellent mix between history and modernity, where
tradition meets innovation. Here design and beauty
reign. On Via Brera there are the famous Pinacoteca
(galleries), the National Gallery of Modern and
Antique Art, and the Academy of Fine Arts. Interior
design boutiques and intellectual cafes are typical of
the district. Walking along Via Madonnina is a must to
...More
Questions & Answers
Ask a question
montegrandon
6 October 2017|
AnswerShow all 8 answers
Response from Raphaëlle D | Reviewed this property |
the one and only price for taxis from airport to city is 90€.
1
Vote
Google Translation
27 August 2017|
AnswerShow all 7 answers
Response from JasonSwaye | Reviewed this property |
Approximately 1 hour depending on traffic!!!
0
Votes
Rhonda C
27 April 2017|
AnswerShow all 2 answers
Response from Mandarin Orient... M | Property representative |
Dear Guest, we are delighted to provide 24/7 room service. We'll be looking forward to see you soonat Mandarin Oriental, Milan!
0
Votes
Google Translation
Room Tips
"Rooms are very quiet. The hotel is tucked into an alley way."
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"Please request not to stay in disabled room"
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"Take a Juniorsuite! We enjoyed very much. You immediate fall in love with everything."
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"Rooms facing courtyard at least when the restaurant below is not yet open are quiet."
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