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Hotel Excelsior San Marco

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Traveller (374)
Room & Suite (169)
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Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
Located in the central residential area of Bergamo, Hotel Excelsior San Marco offers its Guests ideal reception and atmosphere for any kind of stay. The Hotel distinguishes itself for its refined cordial service, enhanced by the beauty and convenience of its position. Facing an elegant square with a garden, far from the traffic yet very near the most exclusive streets of the city, Hotel Excelsior San Marco is a few steps away from the suggestive funicular that goes to the historical Upper Town inside the Medieval Walls. Provided with a Congressional Center with a multi-functional hall, it offers excellent personalized services for conferences, meetings and events with ensured success. Free WiFi Internet in the entire structure. Free Sky Vision Gold package in all the rooms. SHARED LOUNGE/TV AREA available with UEFA CHAMPIONS LEAGUE/premium - FREE
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Property amenities
Free High Speed Internet (WiFi)
Restaurant
Room Service
Bar/Lounge
Breakfast included
Fitness Centre with Gym / Workout Room
Banquet Room
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
Wheelchair Access
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Room features
Accessible rooms
Air Conditioning
Family Rooms
Minibar
Non-Smoking Rooms
Suites
Good to know
HOTEL STYLE
Classic
Business
HOTEL CLASS
Hotel links
Visit hotel website
Special Offer:Package Deal

Location

Full view
98Great for walkers
Grade: 98 out of 100
56Restaurantswithin 0.5 km
28Attractionswithin 0.5 km
863Reviews
435Photos
9Q+A
94Room tips
Traveller rating
  • 278
  • 396
  • 135
  • 31
  • 23
Time of year
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Popular mentions
Excellent service, Director Beniamino Tomasoni and his staff, took the time to help me and make my stay an incredible experience, this is the place to be in bergamo, room clean, very good meal, very good location
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Response from ExcelsiorSanMarco, Responsabile relazioni con la clientela at Hotel Excelsior San Marco
Responded 4 days ago
Dear guest thanks for staying with us. We Work hard to make our guests happy and appreciate your compliments ! At Hotel Excelsior San Marco, we strive to provide a nice service experience for every customer; therefore your feedback is very important to us ! We look forward to giving welcome again! Thank you very much! Best Regards Hotel Excelsior San Marco
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Hotel's Favourite
Lovely hotel. Very central. Staff very obliging and friendly. The room for a solo traveller was quite spacious. Walk in shower which I prefer. Only problem was it was a bit tight might cause problems for a big person. Plenty of choice for breakfast.
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Response from ExcelsiorSanMarco, Responsabile relazioni con la clientela at Hotel Excelsior San Marco
Responded 6 Sep 2018
Dear Mrs Ellen thanks for staying with us. We Work hard to make our guests happy and appreciate your lovely review , for your compliments and your suggetions ! We look forward to giving welcome again! Thank you very much! Best Regards Hotel Excelsior San Marco
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Second visit to this wonderful hotel did not disappoint! Beautiful reception area, spotlessly clean throughout and fabulous breakfast which was part of our package! Excellent staff, willing to help in any way possible!
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Response from ExcelsiorSanMarco, Responsabile relazioni con la clientela at Hotel Excelsior San Marco
Responded 2 weeks ago
Dear Mrs Sheila E thanks for staying with us. We Work hard to make our guests happy and appreciate your compliments ! At Hotel Excelsior San Marco, we strive to provide a nice service experience for every customer; therefore your feedback would be very important to us ! We look forward to giving welcome again! Thank you very much! Best Regards Hotel Excelsior San Marco
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Okay for business, but not somewhere to bring your other half. Nothing actually wrong with it ( apart from the rooms being too hot / or cold) the heating can't be regulated. staff very nice, rooms again ok - nothing special - just ok.
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Response from ExcelsiorSanMarco, Responsabile relazioni con la clientela at Hotel Excelsior San Marco
Responded 3 weeks ago
Dear MR Notlaw008, We would like to thank-you for being our guest and for your review . We are sorry that your experience did not meet your expectations ; please allow us to express our sincerest apologies. Looking forward to giving welcome again for another chance to improve your feedback ! Thank-you in advance. With best regards Hotel Excelsior San Marco
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Hotel is very pretty. Located to anything you need, shopping, eating... We had a balcony room and it was looking at the Citta Alta. Eat at Citta Alta. Dated, yes however everything was extremely clean with a comfy bed.
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Response from ExcelsiorSanMarco, Responsabile relazioni con la clientela at Hotel Excelsior San Marco
Responded 27 Dec 2018
Dear Mrs Laura thanks for staying with us. We Work hard to make our guests happy and appreciate your compliments and suggestions ! At Hotel Excelsior San Marco, we strive to provide a nice service experience for every customer; therefore your feedback would be very important to us ! We look forward to giving welcome again! Thank you very much! Best Regards Hotel Excelsior San Marco
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MATRIMONIALE SUPERIOR
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Guest room
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Guest room
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12345634
It is very cheap - maybe 10 Euro
0 votes
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Dear Customer, thank you for your e-mail. We have standard, superior and deluxe room . Many de luxe room has balcony and view , but sometime we provide an upgrade also for other tipology depends of occupancy. If you want are sure book the de luxe tipology and write in the note also the request so we can take note because the Hotel is very big and not all de luxe has view and balcony. For other information if you write directly our e-mail we can send you an offer or answer at your needs. We look forward to giving welcome soon! Thank you very much! Best Regards Hotel Excelsior San Marco
1 vote
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Dear Sir, No problem, send a direct request with your full name to info@ hotelsanmarco . com Best regards, Hotel Excelsior San Marco
0 votes
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Dear customer Yes in our room we provide the Sky Gold Vision and you find CNN International at channel nr 526. Best Regards
0 votes
Dear customers in our room we provide the Sky Gold Vision for free and you find CNN International at channel nr 526. You have all cinena in Italian and also original languages ( minimun 6-7 films a day in english..), Fox news, BBC, CCN Internation, Bloomerg, France 24 in English etc others.., The Sky Gold Vision is the richest TV set that you can find in a Italian Hotel. We don't Kwow for Mr Balcombei that didn't find any English Language channels during his stay, perhaps He have some trouble.. The reception manager is at your disposal for help. Best Regards Hotel Excelsior San Marco
0 votes
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12
"View to the old city is good to have. Easy walk to the local train station."
"I asked for a room with a view and I certainly got it."
"rooms looking onto the park and the Venetian Walls of Bergamo Alta have a good view"
"High Floor with views of the Citta Alta"
"Try for a room with a view of the alta citta"
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PRICE RANGE
US$92 - US$181 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
excelsior san marco bergamohotel excelsior san marco
LOCATION
ItalyLombardyProvince of BergamoBergamo
NUMBER OF ROOMS
150
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