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Starhotels Cristallo Palace

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Traveller (120)
Room & Suite (45)
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Overview
Hotel website
E-mail hotel
Via Betty Ambiveri 35, 24126 Bergamo Italy See on map
AMENITIES
Free Wifi
Parking
Breakfast included
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
4 Star accommodation
Additional information
Visit Hotel Website
Reviews (493)
Filter reviews
117 results
Traveller rating
17
54
29
12
5
Traveller type
Time of year
LanguageEnglish
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17
54
29
12
5
Show reviews that mention
All reviewsclose to the airportbergamo airportone nightrailway stationlocal airportplace to sleepmain townclean roomsrecommend this hotelshort stayeuroshuttleryanairrenovationmidnightcappuccinobuses
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1 - 5 of 117 reviews
Reviewed 2 weeks ago

very polite and helpful staff, every single one that we encountered. comfortable spacious rooms. good selection of quality ingredients for breakfast, garage for car parking. We stayed at the hotel for 5 nights and we have big praise for impeccably clean room every day. The...More

Thank Marin B
Response from Cristina C, Manager at Starhotels Cristallo PalaceResponded 2 weeks ago

Dear Mr. Marin, Thank you so much for your feedback! We are very happy to know that everything was good during your stay here in Starhotels Cristallo Palace. Our staff always works very hard to guarantee the best for all your stay. We hope tu...More

Reviewed 2 weeks ago via mobile

I really don’t recommend to choose this hotel even for a short stay.We’ve been in Holliday in Italy to visit Cinque terre me , my boyfriend and his parents. We had to get them at the Orio al Serio aeroport for their flight black and...More

Thank Roxana R
Reviewed 4 weeks ago

Nothing fancy. Staff was fairly friendly. Room 508 had a strange smell. I asked to add some scent however when I got back to the hotel, nothing changed. The smell was there. Elevator is very very small. Fairly clean. I couldn't find toothbrush and toothpaste....More

Thank ApacheDave
Response from Cristina C, Front office agent at Starhotels Cristallo PalaceResponded 4 weeks ago

Dear ApacheDave, Thank you so much for sharing your feedback with us! We are really sorry did not meet your expectations here at Starhotels Cristallo Palace, Our focus is guarantee to our guests the best experience and we are really surprised to read your comments....More

Reviewed 13 August 2018 via mobile

Hello. I was (unfortunately) a guest at your hotel between 5/6 august 2018. Even that I payed in advance a double room (guest name Dan Florin Rouadedeal) and in cash at the reception a tax of 2.75eur representing city tax fee, you have the nerve...More

Thank DanRoua
Response from Alessio T, Front office dept. at Starhotels Cristallo PalaceResponded 4 weeks ago

Dear Guest, Writing this kind of experience on tripadvisor will not solve your problem, anyway we have already answer to your email 10 days ago and we sent a request to release your money to your bank. We remind you again that the pre-authorization is...More

Reviewed 23 July 2018

We booked our room at Cristallo Palace through Ryanair rooms and we are very glad we did so. The hotel is really comfortable, clean and quiet. The staff is friendly and ready to help the customers and you can choose lots of different quality food...More

Thank mgiber1
Response from Cristina C, General Manager at Starhotels Cristallo PalaceResponded 25 July 2018

Dear Guest, Thank you for taking the time to share your feedback. We inform you that we are currently improving the internet service in order to make your stay more comfortable. We hope to welcome you back to our hotel very soon! Sincerely, Marta Front...More

View more reviews
About
Description
Starhotels Cristallo Palace enjoys a strategic location on the city's south side: we're very easy to reach from the motorway, railway station and airport Milano-Orio al Serio (BGY). We offer everything you ...More want and need, whether you're visiting for business or pleasure; there are 90 rooms and suites, a restaurant and bar, and 7 meeting rooms seating up to 450 delegates.We provide a regular hotel shuttle service to take you to the cable car that transports you to the heights of historic Bergamo. Also, a shuttle service to Orio al Serio Airport is available on request directly to the hotel (charges apply). Go and explore the fascinating medieval alleys and ancient palazzi. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Restaurant
Room Service
Free High Speed Internet (WiFi)
Bar/Lounge
Breakfast included
Air Conditioning
Babysitting
Banquet Room
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Golf Course
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Pool
Beachfront
Free Parking
Fitness Centre with Gym / Workout Room
Hotel Style
Luxury
Room types
Non-Smoking Rooms, Family Rooms
Hotel class
Contact Information
Hotel Style
Luxury
Room types
Non-Smoking Rooms, Family Rooms
Number of rooms
90
Price range
US$75 - US$157 (Based on Average Rates for a Standard Room)
Also Known As
Starhotels Cristallo Palace Bergamo
,
Starhotels Cristallo Palace Hotel Bergamo
Location
Italy > Lombardy > Province of Bergamo > Bergamo
Photos
Traveller (120)
Room & Suite (45)
Dining (19)
Business Centre & Event Rooms (6)
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Questions & Answers
Ask a question
Danieladeva
29 January 2015|
AnswerShow all 5 answers
Response from Cristina C | Property representative |
Dear Guest, We provide a payment shuttle bus service. It can be booked in advance or directly in the hotel upon check-in in order to the time you prefer.
0
Votes
Room Tips
"Avoid room number 508"
Read review
"Good for business"
Read review
"Wifi better in rooms in the center of the hotel"
Read review
"All roomsare well located."
Read review
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