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Best Western Plus City Hotel

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Rooms
23 Dec24 Dec
|
1 room, 2 adults, 0 children
Standard Room
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About
Location
Cleanliness
Service
Value
Certificate of Excellence
GreenLeaders Bronze level
The elegant 4 star Best Western Plus City Hotel in Genoa is located in the heart of downtown, just 200 meters away from the Palazzo Ducale, very near the Aquarium and other tourist attractions. The City Hotel is very much appreciated due to the courtesy of its personnel and the high quality of the services offered: a breakfast full of fresh, genuine products; no compromises when it comes to cleanliness and hygiene; a cocoon-like, new and fresh environment… all make our guests feel particularly comfortable during their stay. The City Hotel’s success is based on a philosophy of hospitality centered on the ideas of satisfying our guests’ 5 senses, commercial transparency and respect for the environment. The results are satisfied clients that return often and gladly recommend the City Hotel to others.
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Property amenities
Other Russian
Channel 1
Room Service
Free High Speed Internet (WiFi)
Pets Allowed ( Dog / Pet Friendly )
Wheelchair Access
Restaurant
Bar/Lounge
Spa
Public Wifi
Fitness Centre with Gym / Workout Room
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Non-Smoking Hotel
Electric Vehicle Charging Station
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Room features
Suites
Non-Smoking Rooms
Air Conditioning
Family Rooms
Minibar
Good to know
HOTEL STYLE
Green
Safe
HOTEL CLASS
Hotel links
Visit hotel website
Special Offer:Offers for every need
Location
Full view
100Great for walkers
Grade: 100 out of 100
933Restaurantswithin 0.5 km
252Attractionswithin 0.5 km
Reviews (1,437)
Filter reviews
385 results
Traveller rating
198
146
29
6
6
Traveller type
Time of year
LanguageEnglish
More languages
198
146
29
6
6
Show reviews that mention
All reviews via roma small square side street opera house old town main piazza central location hotel is excellent breakfast staff bunk beds stayed at this hotel for nights good size walking distance the air conditioning family room wonderful stay ham
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1 - 5 of 385 reviews
Reviewed 3 weeks ago

I never had a small room like this one here in my life. Being Gold or Platine status doesn't help for getting upgraded or having a nicer room, but not sure they have nice rooms. Really uncomfortable night and noisy bathroom.More

Date of stay: November 2018
Thank Amine A
Response from Hotel_Direzione, Responsabile relazioni pubbliche at Best Western Plus City HotelResponded 3 weeks ago

Dear Amine, First of all we would like to thank you for your review regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we...More

Hotel's Favourite
Reviewed 18 October 2018

I would not describe City Hotel Best Western as a luxury hotel, but it does a five star plus job of being its four star self. Designed for both business trips and tourism, for us it has been truly our home in our visits to...More

Date of stay: October 2018
Thank Luca1932
Response from Hotel_Direzione, All Staff at Best Western Plus City HotelResponded 19 October 2018

Dear Carol and Marco, it's always a great pleasure welcoming you in our Hotel. Your words are the best reward to us. We say "mille grazie" to you! We know and we regret your visit was not for leasure, but we are glad you've been...More

Reviewed 14 September 2018

This stay was a miserable experience. I booked this hotel, paying twice what I would normally pay, because I had business and needed to sleep before an early morning flight to Paris. However the music from outside the hotel at night (starting around 22:00 and...More

Date of stay: September 2018
Thank CDE82
Response from Hotel_Direzione, Responsabile relazioni con la clientela at Best Western Plus City HotelResponded 18 September 2018

Dear Mr. CDE82, we are really sorry to receive your review. We would like to apologize for the music inconvenient, we can understand your position, but honestly music was not so loud and not in our street, but in Via Roma. There was a shop...More

Reviewed 12 September 2018

The staff at this hotel are excellent. They are polite, cheerful, helpful and very efficient. The location is perfect for us, in the centre of the major attractions and offering good communications. There is a restaurant called Pesciolino which is inside the hotel offering very...More

Date of stay: September 2018
Thank SaleBazzer
Reviewed 12 September 2018

We stayed here for one night after we disembarked from a cruise we took. The location was perfect! We could walk all over the city without issue. The hotel itself was very clean, comfortable, and peaceful. The staff went above and beyond to help us....More

Date of stay: September 2018
Thank Savannah P
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Questions & Answers
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tjgfitness
10 January 2018|
AnswerShow all 2 answers
Response from Sisur4e | Reviewed this property |
Yes just 4 min walk!Sorry for the delay!
0
Votes
Room Tips
"i dont know really if they have good rooms"
606aminea
3 weeks ago
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"high floor, suite if you can permit yourself"
Luca1932
18 Oct 2018
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"Probably higher up and at the back"
SaleBazzer
12 Sep 2018
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"we liked the room 323 very much. Very quiet , practical and so so so clean. WELL DONE HOUSE KEEPING ."
sharonH6138ET
23 Aug 2018
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PRICE RANGE
US$93 - US$171 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western genoagenoa best western
FORMERLY KNOWN AS
BEST WESTERN City Hotel
LOCATION
ItalyLiguriaItalian RivieraGenoaPiccapietra
NUMBER OF ROOMS
64
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