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Starhotels Excelsior

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Traveller (477)
Room & Suite (322)
Dining (61)
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Overview
  • Excellent36%
  • Very good49%
  • Average11%
  • Poor2%
  • Terrible2%
Travellers talk about
AMENITIES
Free Wifi
Breakfast included
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Suites
4 Star Hotel
All hotel details
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Reviews (1,844)
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668 results
Traveller rating
259
285
93
17
14
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LanguageEnglish
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259
285
93
17
14
Show reviews that mention
All reviewstrain stationdirectly across the streetupgraded to a junior suiteexcellent locationmodern hotelconvenient locationitalian citybusiness hotelbologna centralebusy roadmain stationminute walkitalian hotelslarge roomcity centrestayed for nightspiazza maggiore
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1 - 5 of 668 reviews
Reviewed yesterday via mobile

This is the 4th Starhotel my husband and I have visited and it is perfectly located directly across the street from the stazione in Bologna. The rooms,while small, are well designed and modern. There is a lovely restaurant in the hotel which serves an excellent...More

Thank PjCox-Otto
Reviewed 1 week ago via mobile

We were upgraded and had a junior suite for two days, but this hotel still has some flaws. WiFi is not free as advertised. 500mb limit or day at 1mbit/s is not free, that’s a trial. Bed was rock hard. Breakfast was ok apart from...More

Thank DrMik
Response from DirezioneStarhotels, Direttore at Starhotels ExcelsiorResponded 6 days ago

Dear DrMik, thank you for your feedback. We are sorry to read you were not fully satisfied with your stay at Starhotels Excelsior: your feedback is critical to us in our constant aim to improve. We hope that we will have the opportunity to serve...More

Reviewed 1 week ago via mobile

Welcoming hotel literally in front of Bologna’s train station. The room was OK in size, but extremely quiet, cozy and clean. The staff was friendly and polite. The breakfast buffet had a lot of options (both salty and sweet), but a bit slow on taking...More

Thank Marco L
Response from DirezioneStarhotels, Direttore at Starhotels ExcelsiorResponded 6 days ago

Dear Marco, thank you for your great review. We are sincerely glad to hear you enjoyed the hotel and the service of our Staff. We will also take into consideration your suggestion about the electrical plugs, thank you for highlight to us your personal thought....More

Reviewed 1 week ago via mobile

We had booked a double room through a travel agent who mistakenly booked for only 1. The hotel charged an extra 20 Euros/night for the second person. We didn’t have breakfast included so not sure what the extra cost was for as we did not...More

Thank kiiia78
Response from DirezioneStarhotels, Direttore at Starhotels ExcelsiorResponded 6 days ago

Dear Guest, thank you for taking the time to share your feedback about your stay with us. We are glad to hear you enjoyed the cleanliness of our room and we are sorry if the service was not up to your standard: we really care...More

Reviewed 1 week ago

The hotel is what it promises: a 4-star-hotel. In fact, There´se no courtesy in there as we should expect for this hotel standard. People at the reception are really rude. The breakfast is featured by Eatally, so we eated very well there. Only the table...More

Thank Sara M
Response from DirezioneStarhotels, Direttore at Starhotels ExcelsiorResponded 6 days ago

Dear Sara M, thank you for taking the time to share your feedback. We understand that, what you had experienced during your stay was not fully pleasant and for this reason, we would like express our sincere apologies. We aspire to certain essential priorities, such...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Breakfast included
Hotel Amenities
Room Service
Business Centre with Internet Access
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$93 - US$274 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Romantic Hotel in Bologna
#16 Family Hotel in Bologna
#18 Luxury Hotel in Bologna
#19 Business Hotel in Bologna
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$93 - US$274 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Romantic Hotel in Bologna
#16 Family Hotel in Bologna
#18 Luxury Hotel in Bologna
#19 Business Hotel in Bologna
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
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Traveller (477)
Room & Suite (322)
Dining (61)
Amenities (7)
Questions & Answers
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Brinda2010
28 August 2017|
AnswerShow all 3 answers
Response from Hamdi K | Reviewed this property |
it is better and cheaper to have the tickets purchased in advance, especially sometimes trains are full based on the day of the week.
1
Vote
Susan L
16 July 2017|
AnswerShow all 6 answers
Response from Chee C | Reviewed this property |
Very quiet. A must stay!
0
Votes
Room Tips
"The suites are spacious."
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"stay somewhere else"
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"Write your requests with booking,they respect them"
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"Double delux is large enough for a longer stay. Standard is good for short visits."
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