Augusta Lucilla Palace
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About
Everyone needs a place to lay their weary head. For travellers visiting Rome, Augusta Lucilla Palace is an excellent choice for rest and rejuvenation. Well-known for its quiet environment and proximity to great restaurants and attractions, Augusta Lucilla Palace makes it easy to enjoy the best of Rome.
Guest rooms offer a flat screen TV, a minibar, and air conditioning, and Augusta Lucilla Palace makes getting online easy as free wifi is available.
You can also take advantage of some of the amenities offered by the hotel, including 24 hour front desk, room service, and a concierge. In addition, guests can enjoy free breakfast during their visit. As an added convenience, there is parking available to guests.
Nearby landmarks such as Piazza Navona (1.3 mi) and Campo de' Fiori (1.4 mi) make Augusta Lucilla Palace Hotel a great place to stay when visiting Rome.
While you’re here, be sure to check out some of the cafes, including Romeow Cat Bistrot, Two Sizes -Tiramisù in Rome-, and La Casa del Caffe Tazza d Oro, all of which are a short distance from Augusta Lucilla Palace.
Looking to explore? Then look no further than Colosseum (0.7 mi), Villa Borghese (1.0 mi), and Galleria Borghese (1.0 mi), which are some popular Rome attractions – all conveniently located within walking distance of the hotel.
Whether you’re travelling for business, pleasure or both, Augusta Lucilla Palace is sure to make your visit to Rome one worth remembering.
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The room was small but comfortable and clean with electric beds that could be adjusted to different sleep positions. Our room also had a double door and small balcony which opened into an internal courtyard.
There are loads of restaurants and shops in the immediate vicinity some located within the train station. The breakfast buffet at the hotel had a good selection of both hot and cold foods.
All the main attractions such as the Colesseum and Roman Forum, Spanish steps and Trevi fountain are within a 20-30 minute walk from the hotel. The hop on hop off bus also stops at the train station.
The toilet was spacious with all amenities available
The breakfast spread was the best we had throughout our Italy trip and the staff were attentive and helpful.
I would stay here again.
Don't believe in positive reviews as they are not real. If you don't want to shower in cold water every morning and evening avoid this hotel at any cost!
My recent stay at Augusta Lucilla Palace Hotel (15-18.03.2024) was a complete nightmare due to hot water problems. Despite the fact we had reported the lack of hot water several times and the hotel's attempts to fix the issue, the problem persisted throughout our entire stay. We know that other guests also informed the hotel about the issue, moreover, I found previous reviews mentioning the lack of hot water dating back to July 2023! Clearly, the hotel is fully aware of the problem but doesn't care about the guests.
During the check-out, we informed the manager of the hotel again about the problem, expressing our dissatisfaction with the stay. He advised us to reach out to lastminute.com as they are our holiday provider. We raised the issue with the provider, they contacted the hotel to confirm the issue persisted and what? NO RESPONSE from the hotel for three weeks. They are completely ignoring their customers!
Avoid Augusta Lucilla Palace Hotel if you value your comfort and peace of mind during your stay. This hotel's negligence towards guest complaints and persistent hot water issues are unacceptable.
Let's start with the most egregious issue: the breakfast debacle. Despite booking a room inclusive of breakfast, we were blindsided on the final day when suddenly informed that breakfast wasn't included for our entire stay, as previously implied. This lack of forthrightness and blatant deceit is completely unacceptable. Had we been informed earlier, we could have made alternative arrangements. Instead, we felt swindled and misled by the hotel's duplicitous tactics.
However, that's just the tip of the iceberg. The problems extended far beyond the breakfast issue. The room itself was a disaster. Despite the sweltering temperatures outside, the air conditioning was nonfunctional, rendering our stay unbearable. The room was unclean and neglected, with evidence of previous guests found on the bathroom towels upon our arrival. The beds were uncomfortable, akin to sleeping on concrete.
As if the absence of basic amenities and cleanliness wasn't egregious enough, the staff's demeanor was appalling. They displayed no concern for our discomfort and were dismissive when we aired our grievances. It was abundantly clear that guest satisfaction was not a priority for them.
To compound matters, when faced with a luggage issue during our departure, the staff offered no assistance whatsoever. Their lack of empathy and professionalism was staggering.
In summary, Augusta Lucilla Palace falls far short of acceptable standards. From their underhanded tactics to their neglect of basic amenities and unprofessional staff, this establishment is one to steer clear of. Spare yourself the agony and opt for a hotel that values transparency and guest welfare.
The breakfast spread was good enough. Also, a Carrefour Express is within walking distance on Via Viminale - helpful to stock up on water or snacks.
"موية الاستحمام حق الحمام مو ثابته مرة باردة ومرة حار يعني تتعدب وانت تستحم. The shower water in the bathroom is not constant, sometimes it"Read full review
"Beautiful and amazing 👏...wonderful location close to Termini Station and incredible staff"Read full review
"Very easy walk to the train station. Restaurants nearby (across the street, around the corner, down the street were all good."Read full review
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