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Senator Parque Central Hotel

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Plaza Manuel Sanchis Guarner, 46013, Valencia Spain
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About

#58 of 120 hotels in Valencia
Senator Parque Central Hotel is a 4-star hotel located next to the Old Town of Valencia. Conceived as a tourism and business hotel, it has all the commodities to enjoy a pleasant stay in the city, as well as complete facilities that include meeting rooms and a restaurant where you can start the day with a good breakfast every morning.
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Location

Full view
88Good for walkers
Grade: 88 out of 100
0Restaurantswithin 0 km
0Attractionswithin 0 km
Contact
Plaza Manuel Sanchis Guarner, 46013, Valencia Spain
Name/address in local language
Getting there
Valencia Airport10 kmSee all flights
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1658Reviews45Q+A64Room tips
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Popular mentions
Isaac H wrote a review Aug 2021
1 contribution
The hotel wasn't willing to modify to the right date or cancel the booking. Moreover, it has a bad location, near to a huge traffic volume roundabout, far from the city center and the beach. Therefore I don't recommend this hotel to anyone.
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Date of stay: August 2021
Location
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Response from Senator Hotels y Resorts, Otros at Senator Parque Central Hotel
Responded 4 days ago
Dear guest, Thank you for taking the time to share your experience with us. We take guest feedback very seriously, and it is disconcerting to read that you did not enjoy your stay with us. Regarding your comment about your booking, I would like to let you know that you had booked a non refundable booking which means that you had a discount on the price and had no the possibility to modify or cancel your reservation. We appreciate the time you took to share your concerns, and it is our hope to have you as our guest once again and change your current impression of our hotel. Yours faithfully, Gabriel Martínez General Manager.
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Camille Khenniche wrote a review Aug 2020
Barcelona, Spain2 contributions1 helpful vote
We only stayed two nights at this hotel and would hope to return in the future, the location was perfect for everything we wanted to do, the room was very clean and was cleaned every day, comfortable hotel beds. The staff at the hotel was first class specially Francisco was very helpful, friendly and pleasant!! Thank you!! :)
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Date of stay: August 2020Trip type: Travelled with friends
1 Helpful vote
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CB1504 wrote a review Aug 2020
Ngongotaha, New Zealand61 contributions46 helpful votes
Due to COVID29 the borders are closed in NZ and we, as a nation, are unable to travel. This hotel refuses to offer a refund of any amount, not even the Prepaid breakfasts. The booking is for 4 nights with breakfast for 2 elderly ladies who, due to the pandemic, may never get to Europe again. This hotel’s attitude is unbelievable. The only hotel on the booking that will not offer a full refund to these ladies. I recommend not booking with them due to their very poor attitude
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Date of stay: August 2020Trip type: Travelled with friends
1 Helpful vote
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Nikki B wrote a review Aug 2020
6 contributions9 helpful votes
We are very disappointed that our flights to Valencia were cancelled due to the ongoing Covid 19 situation and we were therefore unable to stay at the hotel , we had booked a cheap rate, however as this was beyond our control we contacted the company we booked through who in turn contacted the hotel and repeatedly tried to contact the hotel about either getting a refund or voucher for a future stay. This began over a month before our stay and only concluded the day we were due to arrive with the reception saying cancel the booking which was done, even then it took quite some time before the hotel finally contacted the booking company to advise them that they would not make a refund as we had booked a cheap rate. Whilst this was what we had booked I was disappointed with the hotels response and the time it took for them to make a decision as we have friends in Valencia and could have passed the room for them to use. These are strange times and I would have just liked a quicker response and maybe some gesture of goodwill as we stay approx 4 times a year in Valencia however we will not be choosing to book here. The hotel was quite clearly staffed throughout this time so taking well over a month to respond is very poor service.
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Date of stay: July 2020
Service
1 Helpful vote
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Claire D wrote a review Jun 2020
1 contribution2 helpful votes
Please avoid this hotel. Due to the global pandemic, the hotel cancelled my reservation. This is completely understandable, however they have completely refused to refund my trip. I appreciate that many businesses will be struggling as a result of the crisis, but so are families. It is disgraceful they have withheld my money and provided me with a pretty much worthless voucher instead. Awful customer service.
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Date of stay: May 2020Trip type: Travelled with family
2 Helpful votes
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LOCATION
SpainValencian CountryProvince of ValenciaValenciaRussafa
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Frequently Asked Questions about Senator Parque Central Hotel
Which popular attractions are close to Senator Parque Central Hotel?
Nearby attractions include The Room Escape (0.08 km), Villamax (0.4 km), and Parque Central (0.3 km).
What are some of the property amenities at Senator Parque Central Hotel?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and a fitness centre.
Which room amenities are available at Senator Parque Central Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Senator Parque Central Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Senator Parque Central Hotel?
Yes, a parking garage, paid private parking on-site, and paid private parking nearby are available to guests.
What are some restaurants close to Senator Parque Central Hotel?
Conveniently located restaurants include Huerta y Huerta, MalaMia Ruzafa, and Palao Bistrot Valencia.
Are there opportunities to exercise at Senator Parque Central Hotel?
Yes, guests have access to a fitness centre during their stay.
Are any cleaning services offered at Senator Parque Central Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Senator Parque Central Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Senator Parque Central Hotel?
The staff speaks multiple languages, including English, Spanish, French, German, and Italian.
Are there any historical sites close to Senator Parque Central Hotel?
Many travellers enjoy visiting La Lonja de la Seda (1.9 km), Valencia Cathedral (1.8 km), and Torres de Serranos (2.4 km).