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This modern hotel, situated in the heart of Benidorm, close to the Levante Beach and the centre in a lively commercial area, is the perfect choice for a wonderful holiday. Its spectacular lobby is just one of its many attractions. With spacious rooms & suites, some of which have a sea view. Its Buffet Restaurant, with pool view offers a wide variety of International & Mediterranean cuisine, with special products for coealiacs & diabetics. In the cafe you can enjoy a refreshing drink & snack. The Hotel RH Victoria has an outdoor Jacuzzi, outdoor pool for adults as well as an outdoor children's pool. You can also make the most of the SPA area & gym, where you can relax and keep in shape. Live music, Children's Mini club (for children between 4 & 12 years) at Easter & summer months (high season).
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
City View
Quiet
Languages Spoken
English, French, Spanish, Dutch and 1 more
Location
Vía Emilio Ortuño, 20, 03501 Benidorm Spain
Name/address in local language
Hotel RH Victoria
2,969 reviews
Getting there
Great for walkers
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Hotel RH Victoria garners appreciation for its clean, spacious rooms and the friendly service staff who pay close attention to guests' needs. While some travelers question the value of extra charges and the all-inclusive offerings, others feel the services, like the spa, are worth it.
The hotel's atmosphere, complete with festive decor and entertainment, is enjoyed by guests, though a few suggest enhancements in children's activities. Its prime location near the old town and beaches is a highlight, but the pool size does receive some criticism.
Location
Convenient
Atmosphere
Lively
Rooms
Comfortable
Value
Reasonable
Cleanliness
Mixed
Service
Friendly
Amenities
Satisfactory
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Me and Hubby stayed at the RH Victoria for 10 nights from 7th September, absolutely fabulous stay can't fault the hotel at all,check-in was a breeze reception staff polite and efficient explaining everything clearly. It is so spotless, housekeeping cleaned every day and were cheerful all the time, the room we stayed in was 503 right by the lifts but rooms are so well insulated that we didn't notice any noise, the room was spacious with a double wardrobe also two separate balconies which we loved, plenty of sockets, bathroom has double sinks, loo, bidet, body/hair wash plus conditioner is provided along with other toiletries by the sinks, we had a bath with a shower over head which was a power shower, brilliant! Safe is easy to operate and free, also fridge was very good and kept the milk,water and chocolate lovely and cold, the mini fridge is stocked with drinks (payable) if you want them, two complimentary water's are left with the tea and coffee facilities on the first day only, there is a one stop shop next to the hotel, just turn right from the hotel then first right, where you can get milk, water etc.
The atmosphere all throughout the hotel is lovely, all staff were polite and seemed to enjoy what they do, in the restaurant there is no discrimination of paying customers or like us, all inclusive, everyone was treated the same,all staff are spot on, the food is probably the best food we have had in an all inclusive, you will not starve, there is so much choice for even the fussiest of eaters, and the Ice Cream machine was so much fun, we loved it, it was rich and creamy very tasty.
The pool area although small is great, we always found a sunbed anytime of the day, plenty of umbrellas and a bar which again served by great staff!
Entertainment is a bit hit and miss, but we didn't mind, the hotel is close to the old town where there is so much to see, also turn right out of the hotel and first right again go past the one stop keep walking on the road ahead and you come to the new town which at night gets very busy, ok during the day though, I would say its a 15 to 20 min easy walk. The location of this hotel is perfect!
The 10 days flew by and we were sad to leave, thank you all at the RH victoria for making our stay a pleasure and for being so welcoming...
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Date of stay: September 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled as a couple
Room Tip:Just go and enjoy this hotel, you won't be dissappointed, it will be a wonderful start to your...
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Response from Marcos Fernández, Otros at Hotel RH Victoria
Responded 14 Oct 2024
Thank you so much for your wonderful review F4950YNkayp! We’re absolutely thrilled that you and your husband had such a fabulous stay with us at RH Victoria. It’s great to hear that everything from check-in to your room and the restaurant exceeded your expectations. We work hard to ensure every guest has a seamless experience, so I’m happy that our team provided efficient and cheerful service throughout your stay. It’s also fantastic that you loved the room, especially the spaciousness and amenities. Your detailed description of the facilities will surely be helpful for future guests. I’m glad to hear that our food selection impressed you—especially the ice cream machine! We strive to cater to all tastes, and it’s encouraging to know that you found plenty of variety. Your comments about the atmosphere and how all guests were treated equally, regardless of their board type, are much appreciated. Thank you again for your kind words about our staff and the overall experience. We’re already looking forward to welcoming you back for another fantastic stay! Marcos Fernández – Assistant Manager
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First time staying here and we will definitely return, the hotel is lovely extremely clean and very large comfortable rooms.
All the public areas are also kept very clean as is the pool area
We stayed on a half board basis and the food served was really good and varied each day with a excellent choice and served hot , drinks were priced well for a hotel, it’s probably worth ordering a bottle of wine on your first night and the staff will keep it for you until it’s finished.
There was nightly entertainment in our hotel or across the street at the Royal Hotel
Location is good there is a cut through down to the McDonald’s in the new town at the side of the hotel next door or you can stroll in to the old town within a few minutes.
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Date of stay: March 2023Trip type: Travelled as a couple
Room Tip:Room 1103 had excellent views of the sea and over to the old town and was right in front of the...
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Response from Ana Martinez, Director General at Hotel RH Victoria
Responded 16 Mar 2023
Hello Pascalbeck, Really great to hear how you enjoyed your first time in Benidorm in our hotel. We hope to welcome you back for a second stay soon. Best regrads from all the team at the Hotel RH Victoria. Cristina Popa - Guest experience
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We have just returned from a week here with our teenage Son.
We booked direct with the hotel and booked a Happy Family room which is great if you have older kids who want their own space - you literally get two separate bedrooms and a shared bathroom (only one balcony).
The rooms were spacious, clean and modern. The bathroom didn't look like it had been modernised but it was spacious, clean and functional.
We booked all inclusive and when we arrived were given gold all inclusive instead of the standard blue wrist bands. This meant we got branded spirits, bottled beers / soft drinks and also red bull.
The restaurant had probably the smallest selection of hot food of any hotel we have stayed in whilst in Benidorm but on all other than 1 day we didn't struggle to find something we liked.
The staff in the hotel were excellent, especially the reception and bar staff.
As per other reviews the only real negative was the pool situation. If you're planning on lounging round the pool all day you'll probably be disappointed as the pool only got the sun for a few hours in the afternoon. The upstairs terrace got it for a couple of hours longer but still not all day.
Also when we visited the pool bar was shut meaning the bar was up a flight of stairs and walk to the other side of the hotel. No issue for us but those with mobility problems may not appreciate that.
Hotel location is great, close to the beach, old town and strip. There are some small bars close to the hotel which were decent and a slightly bigger bar called winners a little bit further away. All showed sport and had good priced drinks.
Whilst this hotel won't be for everyone we enjoyed our stay.
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Date of stay: November 2024Trip type: Travelled with family
Room Tip:On level E you will find the upstairs terrace and tucked away in the corner a pool table and...
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Response from Marcos Fernández, Otros at Hotel RH Victoria
Responded 5 Dec 2024
Dear chrisuk82, Thank you for taking the time to share your review. We’re so happy to hear that you and your family had an enjoyable holiday with us. The Happy Family room sounds like a perfect fit for families with older children, and we’re glad it provided you with the space and comfort you needed. It’s great to hear that you enjoyed the all-inclusive experience with the upgraded benefits, and we’re pleased that our staff, especially at reception and the bar, left a positive impression. We’re also glad that you were able to find plenty of options at the restaurant despite the hot food selection being smaller than expected. Your feedback is valuable, and we will look into offering more variety. We do appreciate your comments on the pool area and bar. Regarding the pool bar, we apologize for any inconvenience caused by its closure and the need to walk to the other side of the hotel. It’s wonderful to hear that our location and nearby bars added to your experience. Thank you for sharing your thoughts, and we hope to welcome you back for another enjoyable stay in the future! Warm regards, Marcos Fernández Assistant Manager
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Just arrived back from 10 nights at RH Victoria. Absolutely fantastic hotel. Modern hotel, close to the beach, shops, bars and restaurants in the old town. Food was fabulous - something for everybody. Always hot and fresh and something different every evening. My dad who is very fussy when it comes to food, was very impressed with the food at the hotel. Rooms lovely and clean, maid freshened the room up every day. Pool area was tidy and cleaned every day and I absolutely love that it only opens at 9am, so there’s no max rush to get up and reserve a sun bed. There was always beds available throughout the day as people were coming and going all day.
I read a few reviews about the lifts, but we never had a problem with them. At busier times we may have had to wait 5 mins for the lift but nothing major and no big deal.
The only negative (and this is very minor) was the mini disco for my little niece. It was mainly aimed at the Spanish children with mainly only Spanish songs played & as she is only 3 she didn’t understand the songs. They could mix it up a bit and do a mixture of English and Spanish songs. It was also quite short, it only lasted about 15/20 minutes.
I would definitely recommend RH Victoria though! It’s a fantastic hotel.
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Date of stay: July 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Marcos Fernández, Otros at Hotel RH Victoria
Responded 18 Jul 2024
Dear CLK1979, Thank you for your wonderful feedback and for choosing to stay with us at RH Victoria for your holiday. We're delighted to hear that you enjoyed our modern facilities, convenient location, and diverse food offerings. It's great to know that even your dad, who is particular about food, was impressed with our culinary options. We appreciate your kind words about the cleanliness of our rooms and pool area, as well as the relaxing atmosphere by the pool. Your positive comments about our lift system are also very reassuring. We take note of your feedback regarding the mini disco and will certainly consider incorporating a mix of English and Spanish songs to ensure all our young guests have an enjoyable experience. Thank you again for your recommendation. We look forward to welcoming you back to RH Victoria in the future! Best regards, Marcos Fernández - Assistant Manager
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Stayed at the rh victoria last june 2023 and gave it 5* this year was disappointing. Went as a party of 3 adults stayed in twin room for 3 people,third bed was a sofa bed thin mattress very uncomfortable complained at reception and to be fair replace thin mattress with a a proper mattress onthe second day Maid came in everyday to clean but was sand and hair left under the beds.Requested for sheets to be changed on the 5th of a 10 day stay this never happened, had to stay in one day to catch the maid to get extra toilet rolls as none left for 3 days Food choice had also dropped in quality compared to last year and I'm not a fussy eater Thoroughly enjoyed our stay last year but disappointed this year
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Date of stay: October 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Marcos Fernández, Otros at Hotel RH Victoria
Responded 5 Dec 2024
Dear markwT8073TP Thank you for taking the time to share your feedback. We deeply regret that your recent stay didn’t meet the high standards you experienced during your last visit. I’m pleased to hear that our reception team acted promptly to improve the comfort of the sofa bed, but I’m truly sorry for the housekeeping oversights you encountered. Cleanliness and attention to detail are priorities for us, and I’ll be addressing this with the team to ensure such issues are not repeated. We also appreciate your comments regarding the food quality. While we strive to offer a varied and enjoyable dining experience, we regret that it didn’t meet your expectations this time. Your feedback is invaluable, and we will use it to improve both our service and offerings. We hope you’ll give us another opportunity in the future to restore your confidence in us and to provide you with the exceptional experience you’ve come to expect from RH Victoria. Warm regards, Marcos Fernández Assistant Manager
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Just booked our fourth holiday at the RH Victoria which reminded myself to leave a review for our last visit in October. As previous visits all the staff were great and we were greeted by Yessica, Pedro and Paquita when we entered the restaurant like old friends. Gluten free food is no problem for any holiday maker with Coeliac disease. I had my own menu to select from and Anastasia or Pedro would collect my request direct from the kitchen for me when I arrived in the restaurant. Gluten free San Miguel beer was available from the bar (thank you Marcos). Our room was kept clean to a very high standard by housekeeping who are the ones we often forget about when leaving reviews but they always left our room spotless and tidy every day. So back again towards the end of September and I don't expect my reviews will change.
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Date of stay: October 2023
Value
Location
Service
Trip type: Travelled as a couple
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Response from Marcos Fernández, Otros at Hotel RH Victoria
Responded 1 Mar 2024
Dear F57MOmikew Thank you for your loyalty and for choosing to stay with us at RH Victoria & Spa once again! We truly appreciate your kind words and are delighted to hear that you had another enjoyable stay with us. We're thrilled that you found our staff, including Yesica, Pedro, and Paquita, to be great and welcoming, making you feel like old friends. It's wonderful to hear that our team was able to accommodate your dietary needs with gluten-free options and that you were satisfied with the selection provided. We'll be sure to pass along your thanks to everyone for their excellent service. Your recognition of our housekeeping team is greatly appreciated. They work tirelessly to ensure that our guests have a comfortable and clean environment during their stay, and we're glad to hear that their efforts didn't go unnoticed. We're honored that you've chosen to stay with us once again and are already looking forward to welcoming you back toward the end of September. Thank you for your continued support, and we can't wait to make your fourth stay just as memorable as the previous ones! Warm regards, Marcos Fernández Assistant Manager, RH Victoria & Spa
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Arrived lunch time for a week at this hotel. Check in was fine, friendly and informative. We were on level 12 . The lift gets busy so there was some waiting. The room was really good, two comfortable beds , double balcony and lovely bathroom with 2 basins , shower over bath, toilet and biddet. Towels changed daily. A safe and plenty of space for our belongings. The fridge had 2 bottles of water in which is chargeable! The restaurant was light and airy with plenty of tables. Breakfast was good, lots to choose from. Lunch was good too but evening meals were not the best and none of the hot food was hot! Staff were ok but not very smiley apart from a couple of the waitresses. Took along time for the table to be cleared for our next course. Not enough staff in the restaurant. Little English spoken. Outside we were shocked as the pool is really small. No towels for the sun loungers. There is a bar by the pool but it was never manned , not once and no member of staff came round to get anyone a drink. The bar in reception is well stocked but none of the staff seemed very warm towards us. The staff on reception were great. On one occasion bear in mind lunch is available until 3.30pm, we arrived after having been out at 2.55pm. The waitress I think her name was Vera was extremely snappy and rude, she told us we had 5 minutes! We left and went and got a sandwich from the deli down the road. The toilet near the bar at reception was locked , no idea why. One of the bar staff was incredibly abrupt telling us we were in the wrong area to vape outside and he checked that a friend of ours who called by had paid for his drink! Jobs worth! We are used to the incredible hospitality in Egypt where staff cannot do enough for you . Depends what you expect from an all inclusive hotel or are used to I guess but we were disappointed.
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Date of stay: October 2024Trip type: Travelled as a couple
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Response from Marcos Fernández, Otros at Hotel RH Victoria
Responded 21 Oct 2024
Thank you for sharing your feedback regarding your recent stay with us Pauline E. We're pleased to hear that you enjoyed the check-in process and found your room comfortable and well-equipped. However, we are genuinely sorry to learn that your experience in the restaurant and pool area did not meet your expectations. Your comments regarding the temperature of the food in the dining area are invaluable, and we will address them with our team to improve service and the overall dining experience. We appreciate your observations about the bar service and will look into ensuring that all areas are adequately staffed and that our team provides a warm and welcoming atmosphere for our guests. Thank you once again for your insights, and we hope you might consider giving us another chance in the future to provide you with a more enjoyable experience. Best regards, Marcos Fernández - Assistant Manager
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It was our first holiday to Benidorm and we chose the RH Victoria because of the amazing reviews. We weren’t disappointed at all.
The hotel is very very clean and modern. The rooms were spotless and I noticed a member of staff who opens up the pool area in the morning sanitising all the Sun loungers, umbrellas and tables every day. The rooms are a grid size with everything you need. My friends had a shower over a bath, mine was a walk in shower. Some English channels on tv.
The food was really lovely and plenty of choice.
The biggest asset to this hotel are the staff. So so fun and friendly and helpful. Nothing is too much. They make your stay so much nicer. Alberto who runs the daytime games at the pool was so funny and full of energy. I took part in water aerobics, and other games around the pool most days. He was brilliant and made everyone around the pool laugh.
The pool itself is smallish, out of season the pool area is good but just before we left at the beginning of July the hotel started to get busier and the pool area was too busy for me by then.
The location is great as it is far enough away from the hustle and bustle of the new town. Only a 10 mins stroll to the Old town for lovely restaurants and shops, Tapas street is worth a visit. The beach is also a 10 minute walk away.
We will definitely be coming back to this hotel next year!
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Date of stay: June 2023
Value
Location
Service
Trip type: Travelled with friends
Room Tip:The hotel is very high so if you don’t like heights request a lower level room prior to arriving
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Marcos Fernández, Otros at Hotel RH Victoria
Responded 11 Jul 2023
Dear 480jennit, Thank you for choosing the RH Victoria for your first holiday to Benidorm and for sharing your fantastic experience with us. We're thrilled to hear that you had a memorable stay and that the hotel exceeded your expectations. Maintaining a clean and modern environment is a top priority for us, and we're glad to know that you found the hotel very clean and modern. Our dedicated staff works diligently to ensure that all areas, including the pool area, are sanitized and well-maintained for the comfort and safety of our guests. It's wonderful to hear that you enjoyed your room and the food at our restaurant. Our culinary team takes pride in offering delicious and varied options to ensure a satisfying dining experience for our guests. We truly appreciate your kind words about our staff. We believe that their warm and friendly nature, along with their helpfulness, can greatly enhance our guests' experience. We'll be sure to pass along your compliments to Alberto, who played a significant role in making your poolside activities fun and enjoyable. Regarding the pool area, we understand that it may become busier during certain periods, especially as the hotel fills up. We apologize if this affected your experience and appreciate your understanding. Thank you for highlighting our convenient location. We can't wait to welcome you back to the RH Victoria next year! If you have any further requests or need assistance with future reservations, please don't hesitate to reach out. We'll be more than happy to assist you. Best regards, Marcos Fernández - Assistant Manager
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The Hotel offers everything you could wish for to make your stay in Benidorm an experience to remember. The location is first class offering easy access to both the Old Town and New Town alike. The pleasant walk to the beach takes a matter of 5 minutes no matter on your mobility. Having stayed here many times, experiencing all rooms I can personally recommend all rooms are of exceptional standards. Our particular favourite is the Happy Family Room which offers plenty of space with fabulous views of Benidorm. The food is absolutely delicious no matter what board basis you book offering countless options for the most picky of diners. The staff are brilliant. Always smiling and 100% attentive to any request. To be honest we have stayed in several RH Hotels in Benidorm and everyone of them are excellent but our favourite is of course the RH Victoria, so much so we have booked again for over New Year. Can’t wait ❤️
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Date of stay: October 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Marcos Fernández, Otros at Hotel RH Victoria
Responded 3 Nov 2023
Dear M4054EVjamesh, Thank you for your glowing review of your experiences at the RH Victoria Hotel. We truly appreciate your kind words and your loyalty as a returning guest. We're delighted to hear that you find our hotel to be a fantastic place to stay in Benidorm, with a first-class location that allows easy access to both the Old Town and New Town, as well as a short walk to the beach. Your recommendation of our Happy Family Room and the exceptional standards of all our rooms is greatly appreciated. It's fantastic to know that you've found our food to be absolutely delicious, regardless of the board basis, and that our staff have been attentive and always ready to assist. We take great pride in delivering top-notch service and memorable dining experiences. We're honored to be your favorite among RH Hotels in Benidorm, and we're thrilled that you've chosen to return over New Year. We can't wait to welcome you back, and if you have any specific requests or preferences for your stay, please don't hesitate to reach out to us. Once again, thank you for your kind words, and we look forward to making your next stay with us just as wonderful as the previous ones. Warm regards, Marcos Fernández - Assistant Manager
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This was our 2nd visit to this hotel but have to say that standards have slipped. The check-in was pleasant and friendly. The room could have been cleaner, loads of dust under the bed which looked like on first glance looked lovely and clean, however there was piles of dust under the bed that must have been there for weeks. We only asked for the room to be made-up once as we were only there for 7 nights and it took the cleaner just 6 minutes to complete, the bed top cover was straightened but the bottom sheet was never touched. Breakfast was good, lunch was adequate but with a limited choice, dinner again was adeauate but not very hot and again with a limited choice. Restaurant staff wer always pleasant and helpful. The male bar staff were and the young girl who ran the loung bar in the evening were all pleasant and friendly. One female member of the bar staff, in our opinion did not behave as you would expect, by being overly demonstrative with a teenage visitor to the bar. We will not be returning to this hotel.
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Date of stay: October 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled as a couple
Room Tip:The majority of the hotel is good, however, there are numerous things that let it down.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Marcos Fernández, Otros at Hotel RH Victoria
Responded 21 Oct 2024
Dear jerrycU6734EH, Thank you for sharing your feedback regarding your recent stay at our hotel. We appreciate your loyalty and the opportunity to welcome you back. We're glad to hear that your check-in experience was pleasant and that you found our restaurant staff friendly and helpful. However, we sincerely apologize for the cleanliness issues you encountered in your room and the dining experience not meeting your expectations. Your comments are noted, and we will address these concerns with our housekeeping team to ensure improvements are made. We also appreciate your feedback on the food quality and variety. We strive to provide a diverse and enjoyable dining experience for our guests, and your insights will help us in our ongoing efforts to enhance our offerings. We regret to hear that your overall experience did not meet your expectations and that you have decided not to return. We truly value all guest feedback as it helps us improve. Should you reconsider in the future, we hope to provide you with a much-improved experience. Thank you once again for your comments. Best regards, Marcos Fernández - Assistant Manager
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Newquay, United Kingdom64 contributions87 helpful votes
I guess it depends what you are looking for. If you are like my parents who like to stay in the hotel in the evening and soak up the entertainment and chat to folk then you would be disappointed as when we stayed there it was Spanish based entertainment and mostly Spanish guests. Not a criticism, we are in Spain but it's not your typical package hotel geared purely for UK guest. I like the hotel and would stay again but use it only for a base. It's close to old town and not to far to the strip if you like venturing.
There are more places to choose from in the Benidorm area.
PRICE RANGE
$146 - $347 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western victoria, best western benidorm, benidorm best western
LOCATION
SpainValencian CommunityProvince of AlicanteCosta BlancaBenidorm
NUMBER OF ROOMS
133
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