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Hotel Urban

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23 Dec24 Dec
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,288)
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All reviews glass bar duplex room free glass of champagne great hotel rooftop pool small pool cool hotel star hotel turn down service perfect location walking distance the ground floor reception staff puerta del sol plaza mayor tapas city break
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1 - 5 of 1,322 reviews
Reviewed 2 days ago

I usually go to Madrid for business for a few days and always stay in the Urban hotel as it is a great hotel in the center of Madrid.At night you can walk to any restaurant and enjoy the Madrid night life of the center...More

Review collected in partnership with this hotel
Date of stay: December 2018
Thank 391francoism
Response from Hotel-cmanager, Antonio Martín, Deputy Manager at Hotel UrbanResponded today

Dear Guest,, Thank you for such an excellent rating and an amazing review. Thank you very much for your perfect rating of our hotel. It is rewarding to know that you had an excellent stay with us. We are glad that you appreciated our hotel's...More

Reviewed 1 week ago

The Hotel Urban is ideally situated within walking distance of the main tourist areas of Madrid. The hotel itself is very clean and modern and the staff go above and beyond the call of duty to help the guests. Our superior room was spacious enough...More

Review collected in partnership with this hotel
Date of stay: November 2018
Thank John W
Response from Hotel-cmanager, Antonio Martín, Deputy Manager at Hotel UrbanResponded 1 week ago

Dear John, It's kind of you to take the time to send us this review about your recent stay. We are glad you enjoyed our hotel and appreciated the convenient location. A message of satisfaction from a recent guest is always a reward and incentive...More

Reviewed 2 weeks ago

This is a beautiful boutique hotel in a great location in Madrid. Walking distance from most of the major sites: Puerto del Sol (and the fabulous La Mallorquina bakery), the Prado, Plaza Mayor. The front desk staff were very helpful with great restaurant recommendations and...More

Date of stay: May 2018
Thank LAtraveler719
Response from Hotel-cmanager, Antonio Martín, Deputy Manager at Hotel UrbanResponded 1 week ago

Dear Guest, Thank you for such a positive review and the top rating. We are glad that you had a pleasant stay at the Hotel Urban. Thank you for appreciating our location and our team. Our location is one of the things we are very...More

Reviewed 2 weeks ago

Could not have asked for a better location. Our room faced in so was very quiet and easy walk everywhere. Breakfast was fresh, quality and varied - loved it every day. Front desk staff incredibly attentive and helpful. Would be nice to have a better...More

Date of stay: November 2018
Thank EchoDBE
Response from Hotel-cmanager, Antonio Martín, Deputy Manager at Hotel UrbanResponded 1 week ago

Dear Guest, Thanks for leaving us this review of your recent stay. It is wonderful to hear that you appreciated our central location and quality breakfast buffet. Please rest assured that your comments regarding the fitness center and our housekeeping team have been duly noted....More

Reviewed 2 weeks ago

Nice hotel with a friendly service. the rooms are very clean the service is good the hotel is in the heart of Madrid which is very convenient for us to travel . The taxis are freely available ;we were check out at late night but...More

Review collected in partnership with this hotel
Date of stay: November 2018
Thank Curiosity45260237282
Response from Hotel-cmanager, Antonio Martín, Deputy Manager at Hotel UrbanResponded 2 weeks ago

Dear Guest, It was a pleasure to receive your kind appraisal of your recent stay with us. It is pleasing to read that you had a lovely stay. We are delighted to know that your room was ideal for your needs. Thank you for your...More

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Sally F
9 September 2017|
AnswerShow all 3 answers
Response from Felipe T | Property representative |
Dear Sally F, Thank you for contacting us although this is not the best way to do it. We already have your enquiry and we will provide you a twin room. A side of that just let you know that our well-known restaurant... More
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29 August 2017|
AnswerShow all 4 answers
Response from Anteros916 | Reviewed this property |
I'm not sure about Christmas and New Year's Eve dinner... The breakfast buffet spread was quite nice. Although I did not partake in it. I took my breakfast outside the hotel. There are quite a number of available options... More
Gina B
10 April 2017|
AnswerShow all 2 answers
Response from Felipe T | Property representative |
Dear Gina, We do not allow non-guests to use our pool but you can go to the terrace and use our bar. Best
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