We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hotel Urban

Save
Share
Traveller (791)
Room & Suite (443)
Dining (118)
Overview
  • Excellent65%
  • Very good25%
  • Average7%
  • Poor2%
  • Terrible1%
Travellers talk about
“glass bar”(115 reviews)
“duplex room”(37 reviews)
“great hotel”(105 reviews)
AMENITIES
Free Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
5 Star accommodation
All hotel details
Additional information
Offers from Hotel Urban
Special Offer: 15% discount
Offers from Hotel Urban
Special Offer: 15% discount
{"scriptFlags":null,"containerAttributes":null,"containerClass":null,"widget":{"name":"ibex_photo_carousel","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"template":"ibex_photo_carousel__widget","moduleList":["handlers"]}}
Reviews (2,211)
Filter reviews
1,274 results
Traveller rating
824
315
90
33
12
Traveller type
Time of year
LanguageEnglish
More languages
824
315
90
33
12
Show reviews that mention
All reviewsglass barduplex roomgreat hotelfree glass of champagnerooftop poolcool hotelstar hotelmodern designturn down servicewalking distanceperfect locationthe ground floorreception staffpuerta del solplaza mayortapasprado museum
FilterEnglish
Updating list...
1 - 5 of 1,274 reviews
Reviewed yesterday

We had a Girls dip trip to Madrid and stayed at the Urban and it did not disappoint. First of all it is a fantastic location. Easily accessible to shopping, restaurants, San Miguel Mercado and hot boutiques. The hotel itself is fantastic. Great rooftop bar...More

Thank divatrotter
Reviewed 6 days ago

Very good hotel in general (location, service, etc.) but in need of some very slight improvements on room comfort en extra beds near the pool which would make it excellent. And last but not least: the art is a must see.More

Review collected in partnership with this hotel
Thank Elisio B
Response from Hotel-cmanager, Deputy Manager at Hotel UrbanResponded 4 days ago

Dear Elisio, Thank you for your positive review. We are pleased to know that your recent stay at Hotel Urban was wonderful. As you have mentioned the hotel is indeed in the best location, in the heart of Madrid, and close to many incredible tourist...More

Reviewed 1 week ago

Great value, gorgeous 2 story room and terrific welcoming hotel team members. Not only did we enjoy our stay, but we met a local couple working in Madrid from the USA and they too stayed at Hotel Urban and told us it is their favorite...More

Review collected in partnership with this hotel
Thank wgriffith61
Response from Hotel-cmanager, Deputy Manager at Hotel UrbanResponded 4 days ago

Dear Guest, Thank you for the top rating and for your positive review. We are glad to know that you had a wonderful stay at Hotel Urban during your honeymoon trip. The satisfaction of our customers during their stay with us is very gratifying for...More

Reviewed 1 week ago

This hotel is built inside of an older building. It is located in area that is conveniently close to a lot of the tourist spots. It is very walkable and there are subway stations located within a 5 minute walk. The accommodations are comfortable and...More

Thank BEM_789
Response from Hotel-cmanager, Deputy Manager at Hotel UrbanResponded 4 days ago

Dear Guest, Thanks for this great review about your recent stay. We are glad to know your recent stay with us was a great experience. Thank you very much for all the detailed information you have given for which we are very grateful, as it...More

Reviewed 1 week ago via mobile

Loved this hotel Central to amazing restaurants and shopping Staff are amazing helpful and customer centric Great restaurants on site Beautiful rooms And a wonderful roof top pool which is perfect for the summerMore

Thank Kelly H
Response from Hotel-cmanager, Deputy Manager at Hotel UrbanResponded 1 week ago

Dear Kelly, Thank you for posting such positive feedback about your time at Urban Hotel in Madrid. It is great to see that our team provided such excellent service - we will forward your compliments on to them. We are pleased you made the most...More

View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Wheelchair Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Outdoor pool
Details
Price range
US$173 - US$325 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Business Hotel in Madrid
#15 Romantic Hotel in Madrid
#26 Luxury Hotel in Madrid
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$173 - US$325 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Business Hotel in Madrid
#15 Romantic Hotel in Madrid
#26 Luxury Hotel in Madrid
Room types
Suites, Non-Smoking Rooms
Add Photo Photos
Traveller (791)
Room & Suite (443)
Dining (118)
Pool & Beach (45)
Amenities (45)
Business Centre & Event Rooms (7)
Family and Play Areas (1)
Nearby
Huertas
Also known as Barrio de las Letras, Huertas was once
home to prominent literary figures, Miguel de
Cervantes and Lope de Vega among them. The
neighbourhood is committed to celebrating its rich
heritage: Calle Huertas itself is inlaid with quotes
from celebrated authors, street names pay homage to
them, and second-hand bookshops pervade. Huertas
receives a fair amount of spillover from the center —
...More
Questions & Answers
Ask a question
Sally F
9 September 2017|
AnswerShow all 3 answers
Response from Felipe T | Property representative |
Dear Sally F, Thank you for contacting us although this is not the best way to do it. We already have your enquiry and we will provide you a twin room. A side of that just let you know that our well-known restaurant... More
1
Vote
Google Translation
L6953YVpaull
29 August 2017|
AnswerShow all 4 answers
Response from Anteros916 | Reviewed this property |
I'm not sure about Christmas and New Year's Eve dinner... The breakfast buffet spread was quite nice. Although I did not partake in it. I took my breakfast outside the hotel. There are quite a number of available options... More
1
Vote
Gina B
10 April 2017|
AnswerShow all 2 answers
Response from Felipe T | Property representative |
Dear Gina, We do not allow non-guests to use our pool but you can go to the terrace and use our bar. Best
0
Votes
Google Translation
Room Tips
"Higher floor facing the street"
Read review
"Ask for a corner room especially during Semana Santa to see the processions."
Read review
"Exterior corner suite"
Read review
"Superior rooms come in different sizes - ask for one of the bigger rooms"
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing