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Melia Castilla

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Traveller (942)
360
Panoramas (12)
Dining (107)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
The Melia Castilla is considered one of the most emblematic hotels in Madrid, with an appealing blend of perfectly balanced classic and contemporary styles, where peace and urban life are accomplices to delight our guests.The excellent location, a few minutes from Paseo de la Castellana, 15 minutes from Barajas airport and IFEMA exhibition centre, near Chamartin train station and the Real Madrid Santiago Bernabeu football stadium, makes the Melia Castilla the perfect choice for your visit to Madrid. Complimentary WIFI and 24-hour Gym.
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Property amenities
Pool
Room Service
Restaurant
Free High Speed Internet (WiFi)
Bar/Lounge
Fitness Centre with Gym / Workout Room
Spa
Airport Transportation
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Public Wifi
Wheelchair Access
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Room features
Accessible rooms
Air Conditioning
Family Rooms
Minibar
Non-Smoking Rooms
Refrigerator in room
Smoking rooms available
Suites
Good to know
HOTEL STYLE
Business
Luxury
HOTEL CLASS
Hotel links
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Hotel virtual tour

Location

Full view
100Great for walkers
Grade: 100 out of 100
223Restaurantswithin 0.5 km
19Attractionswithin 0.5 km
3,639Reviews
1,648Photos
37Q+A
100Room tips
Traveller rating
  • 1,983
  • 1,190
  • 321
  • 88
  • 58
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Popular mentions
Stayed in a Level room in floor 15. Excellent room and service. The Level lobby is the best of all Melia I ever stayed in Spain, Germany and other countries. Friendly staff. This is a real 5 star hotel, although it is classified as 4.
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Hotel's Favourite
We were in Madrid for a week and were upgraded to the "Level" floor and lounge. They just opened a brand new lounge on the first floor with full bar and buffet all day long. The Level room was beautiful and spacious. The best part was the hospitality and service. Each of the
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Response from Gerencia_MCastilla, Guest Experience Manager at Melia Castilla
Responded 7 Nov 2018
Dear Joe and Christine, Thank you for this wonderful review It's always excellent to hear such lovely feedback, especially about our team. I am very glad to read you thoroughly enjoyed your visit to our new The Level and that you feel that we delivered in different areas. We look forward to welcoming you yet again on your next visit. Best regards, Javier Verdejo Guest Experience Manager
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A grand front with a lot going on in the lobby but the house keeping must pull their service and output up. I believe the hotel would spend a big sum of money for this upkeep but not up to mark i must say. Service by their duty managers are great to respond to your needs and
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Response from Gerencia_MCastilla, Guest Experience Manager at Melia Castilla
Responded 4 days ago
Dear Bellwise, Thank you for choosing to stay with us and sharing your experience online. I am sorry to hear that some aspects of your stay did not meet your expectations, I have passed on your comments to our Head Housekeeper, who I know will be disappointed to hear this. Please accept our apologies for not fully meeting your expectations. We do hope we will have the opportunity of being to your service in not too distant future. Best Regards Javier Verdejo Guest Experience Manager
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This was an above average business hotel outside city center that was clean comfortable with staff and room accents that made the stay effortless; you wont be wishing for "this or that." There were two metro stops left and right from the hotel within a few blocks. convenient
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Response from Gerencia_MCastilla, Guest Experience Manager at Melia Castilla
Responded 5 days ago
Dear Crazivan, Thank you for posting your feedback following your visit to us. We are glad that Meliá Castilla was up to your expectations and your experience was a pleasant one. It is always a pleasure to read positive feedback from our guests. We look forward to welcoming you yet again on your next visit. Best Regards, Javier Verdejo Guest Experience Manager
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Comfort, calm, welcomingVery good location, near to metro. Good communication to move around the city and nice place to rest. The level is quiet, the perdonnel very attemptive and welcoming. The breakfast is abundant and with variety.
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Review collected in partnership with Meliá Hotels International
Response from Gerencia_MCastilla, Guest Experience Manager at Melia Castilla
Responded 1 week ago
Dear Guest, Thank you for posting your feedback following your visit to us at Meliá Castilla. I am delighted to hear you had a wonderful experience and thank you for your compliments on the service provided the convenient location and the breakfast. We look forward to being able to welcome you to us again in future. Javier Verdejo Guest Experience Manager
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All photosTravellerRoom & SuiteDining Pool & BeachBusiness Centre & Event RoomsFamily and Play Areas
Baño elegante y buena ducha
Habitación doble cama
Habitación doble
Photo provided by managementMelia Castilla
Loewe Amenities - The Level Rooms
Photo provided by managementMelia Castilla
Premium The Level Room
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123456124
Good evening AmyGiles1987. The Level includes soft drinks, coffee and alcoholic drinks. If you would like to have more details about our rooms, in our website you can find photos and information. Best Regards
0 votes
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Thanks for your interest in Melia Castilla. The most important landmak within walking distace is the Santiago Bernabéu Stadium, home of Real Madrid F.C. It can be visited everyday (except when there is a footbal match). There are two tube stantions close to the hotel, and several buses stop also in the surrondings, that can take you easily to the other attractions like museums, old town, etc.... We hope this information is usefull for you, please do not hesitate in asking us for any further information.
1 vote
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Thanks for your interest in our hotel. The closes attraction is the Santiago Bernabeu Stadium, home of Real Madrid F.C. We have excellent transport connexion (bus and tube) with the rest of the city, such as old town and museums. There are three tube stations about 5 minute walk, and a bus stop only 3 minutes away. Also, there are taxis outside the hotel, the cost of the taxi ride to the city center is around 15EUR. Our Concierge team will be happy to help you with any further information about sightseeing and points of interest in our city. Please, do not hesitate in contacting us for any further information. Regards,
2 votes
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Good morning! At the time of the booking, if you reserve a double room with the breakfast included, the total of the two breakfasts per night is 35EUR during weekdays and 30EUR during weekends (for the two breakfasts). If you reserve your room without breakfast, and you take it afterwards the price of the breakfast if you pay it separetly is 25EUR each. We hope this information is useful for you. We remain at your disposal for any further enquiries. Regards.
0 votes
Good morning, Thanks for your question. The outdoors pool normally opens in June until September, weather permited. We hope this information is useful for you, please dont hesitate in contacting us for any further information. Thanks and regards.
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"Level room."
"all the rooms are good i must say. They are situated in a good location"
"Very good the level. The personnel, the installations, the comfort. Calm and quiet ambient. "
"Rooms on the Level 15th Floor are the best (now under renovations)"
"Hanging your clothes and putting your case in another part of the room was luxurious There was then a much bigger room to enjoy."
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PRICE RANGE
US$128 - US$309 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
melia castilla hotel madridmelia hotel madridmelia hotel castilla
LOCATION
SpainCommunity of MadridMadridFinancial District (Paseo Castellana)CastillejosTetuán
NUMBER OF ROOMS
915
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