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AC Hotel Avenida de America

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Traveller (205)
Room & Suite (85)
Dining (23)

About

Location
Cleanliness
Service
Value
Hotel placed in Barrio de Salamanca (one of the most exclusive commercial areas), offers 144 refurbished rooms. Close to Adolfo Suarez Madrid Barajas Airport and IFEMA Fair Center. Just a few minutes from Puerta de Alcala, Santiago Bernabeu Stadium, Auditorio Nacional de Musica and Las Ventas Bullring
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Property amenities
Room service
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free High Speed Internet (WiFi)
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting rooms
Multilingual Staff
Public Wifi
Wheelchair Access
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Room features
Air conditioning
Minibar
Accessible rooms
Non-smoking rooms
Good to know
HOTEL STYLE
Mid-range
Quiet
HOTEL CLASS
Hotel links
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Offers & Announcements:Unlock Member Rates!
Hotel deals
Hotel packages

Location

Full view
100Great for walkers
Grade: 100 out of 100
115Restaurantswithin 0.5 km
8Attractionswithin 0.5 km
556Reviews
261Photos
13Q+A
52Room tips
Traveller rating
  • 131
  • 295
  • 99
  • 23
  • 8
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Popular mentions
This hotel stay was a first and last time for me. I was not offered a comp upgrade at check in as gold member, I know it’s on availability, but not even a “sorry we are full so no upgrade”. This just ads to the ongoing Bonvoy issues. I pre ordered an extra towel, face washer
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Response from ACHotelAvdaAmerica, Front Office Manager at AC Hotel Avenida de America
Responded 1 week ago
Dear Mr. Robert, Thank you for choosing to stay at the AC Hotel Avenida de América and provide your comments on the Guest Satisfaction Survey. Providing the highest level of hospitality is our number one priority and we apologize for not meeting your expectations. We have shared your comments with the appropriate hotel team to ensure that the necessary guidelines are in place to prevent them from occurring in the future. Sorry we could not upgrade but we are full week and it was not possible At breakfast we have more than 35 prodructs among which arebreads (ciabatta, multigreal, rustic, mini baguette and sliced bread), pastries (croissants, sponge cake, napolitanas, whole palmeritas, donuts, pancakes, waffles), apple tatin, pudding, crushed tomato, oil , butter, jam, honey, nuts, fresh fruit and juices, sausages (ham, ham, sausage, turkey, chorizo), dairy and cereals (whole milk, skimmed milk, lactose, soya), omelette, eggs Scrambled eggs, bacon, sausages, cheeses (fresh, brie, gouda, manchego), dehydrated fruits, nuts, assortment of coffee, tea and caco. Once again, thank you for your valuable comments and we look forward to serving you again each time your travels bring you back to Madrid. Best regards Hotel AC Avenida de América
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Very clean hotel, friendly staff, very delicious breakfast, in the middle of the city, I loved staying in this hotel, j have been there for several times I suggest it for staying in Madrid. The staff and specially the front office are very helpful and they help us to find good
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Response from ACHotelAvdaAmerica, Director Comercial at AC Hotel Avenida de America
Responded 1 week ago
Thank you very much tonyk871. Thank you for your comments and scoring. We hope to see you again at the Hotel.
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The rooms are comfortable but missing important things. For instance, there is no hot drink facility. You have to buy coffee pods at reception and go to the restaurant for the machine to make yourself a drink. The soap is shaped like a golf ball but no soap dish so it rolls
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Response from ACHotelAvdaAmerica, Director Comercial at AC Hotel Avenida de America
Responded 12 Feb 2019
Dear Mr. Munson, Thank you for choosing to stay at the AC Hotel Avenida de América and offer us your comments on the Guest Satisfaction Survey. We inform you that the restaurant and room service timetables are from Monday to Thursday from 12:00 a.m. to 23:00, and Sunday from 8:00 p.m. to 23:00h. We have reception service 24 hours a day and the door is closed for security. However, providing the highest level of hospitality is our number one priority and we sincerely apologize for not meeting your expectations. Once again, thank you for your valuable comments and we look forward to serving you again each time your travels bring you back to Madrid. Thank you very much.
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Friendly, fairly efficient staff at check in. Note that if no one is on the front desk the entry door from the street is not on automatic. Good for security but a little annoying when you want to get in. Rooms are well equipped and a comfortable bed, although it was a bit cold
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Response from ACHotelAvdaAmerica, Director Comercial at AC Hotel Avenida de America
Responded 21 Dec 2018
Thank you very much markrF4857DD. We hope to see you again at the Hotel
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This hotel had a very nice breakfast, was only a 5 min walk to subway station, was clean, and was 15-20 minutes to Madrid central. I would recommend . I was on a budget as a tourist and didn’t not want to pay downtown tourist prices. I was also visiting with people in
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Response from ACHotelAvdaAmerica, Director Comercial at AC Hotel Avenida de America
Responded 12 Dec 2018
Thank you very much thebladeszoocincy. Thank you very much for your comments and scoring. We hope to see you again at the Hotel.
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12345617
Hello MiztyOne, we have no concierge. Will you please call the Hotel so we can give you our email address? 0034917244240. Thank you very much.
1 vote
1. There is a luggage room and they will keep it safe for you. 2. Catching a bus to Avenida is easy from the airport. Convenient as well if you do not mind carrying the luggage onto the bus yourself. Find out where to catch the bus from information counter at the airport. Do not agree to the taxi people offering you taxi at the exit from the luggage belt area as it is at a rate pricier than what it should be which is tagged at Euro 30 Airport to City Centre.Find your taxi at the taxi counter outside the airport. The bus will make it final stop at Avenida de America main stop but you would have to walk another 15 mins to the hotel, not so bad....
1 vote
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Is there any in room safety box available in this hotel?
Hello Roger H. Rania M's description is perfect: available at the Reception, you will keep your key, Accesible 24/7. Deposit refundable... We hope to see you at the Hotel.
1 vote
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Representante del establecimiento Gloria A Madrid, España 0 votos Hello Jessie K, we are very sorry. We are trying to answer you with our email address but the system does not allow it. Can you call us again? 0034917244240 Thank you very much and again sorry.
0 votes
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123
"Back rooms at higher floors should be quieter."
"If you want a quiet room make sure that it doesn't overlook the hotel frontage."
"always try to be away from the street"
"Ask for a quite room in higher floors"
"Rooms facing the front side and the left side are very loud, even in higher floors!"
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12345611
PRICE RANGE
US$80 - US$278 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
ac hotels madridac hotel madrid
LOCATION
SpainCommunity of MadridMadridGuindaleraSalamanca (District)
NUMBER OF ROOMS
144
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