We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Westin Palace Madrid

Overview
Visit hotel website
Plaza de las Cortes 7, 28014 Madrid Spain See on map
AMENITIES
Wifi
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Airport Transportation
5 Star accommodation
Additional information
Visit hotel website
Offers from The Westin Palace Madrid
Offers & Announcements:Family: 50% off 2nd room
About
Description
Built by order of King Alfonso XIII in 1912, The Westin Palace, Madrid was recently restored to its original splendor. Situated near the Prado museum, historic monuments and some of the best tapas More restaurants in town, It is listed in the Condé Nast Traveler "Gold List 2010" as one of the best hotels in Spain. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Air Conditioning
Airport Transportation
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Non-Smoking Hotel
Refrigerator in room
Sauna
Wheelchair Access
Beachfront
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Pool
Spa
Awards & Recognition
GreenPartner
Certificate of Excellence
GreenPartner
Certificate of Excellence
Hotel Style
Business
,
Romantic
,
Family
,
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Hotel class
Awards & Recognition
GreenPartner
Certificate of Excellence
GreenPartner
Certificate of Excellence
Contact Information
Hotel Style
Business
,
Romantic
,
Family
,
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
470
Price range
US$246 - US$719 (Based on Average Rates for a Standard Room)
Also Known As
The Westin Palace Madrid Hotel Madrid
,
Westin Madrid
,
Madrid Westin
,
Westin Palace Madrid
Location
Spain > Community of Madrid > Madrid > Huertas
Nearby
Huertas
Also known as Barrio de las Letras, Huertas was once
home to prominent literary figures, Miguel de
Cervantes and Lope de Vega among them. The
neighbourhood is committed to celebrating its rich
heritage: Calle Huertas itself is inlaid with quotes
from celebrated authors, street names pay homage to
them, and second-hand bookshops pervade. Huertas
receives a fair amount of spillover from the center —
...More
Nearby HotelsSee all 452 nearby hotels
NH Collection Paseo del Prado
1,659 reviews
.06 km away
DoubleTree by Hilton Madrid-Prado
438 reviews
.12 km away
Hostal Dulcinea
168 reviews
.13 km away
Hotel Villa Real
2,075 reviews
.14 km away
Nearby RestaurantsSee all 12,982 nearby restaurants
La Rotonda
414 reviews
.01 km away
East 47
435 reviews
.14 km away
Cerveceria Cervantes
800 reviews
.11 km away
Dis Tinto
64 reviews
.08 km away
Nearby AttractionsSee all 2,954 nearby attractions
Museo Nacional Thyssen-Bornemisza
14,874 reviews
.12 km away
Casa Museo Lope de Vega
646 reviews
.20 km away
Fuente de Neptuno
546 reviews
.15 km away
Parroquia Jesus de Medinaceli
67 reviews
.19 km away
Reviews & more
4,664Reviews
2,686Photos
57Q+A
100Room tips
Traveller rating
  • 2,917
  • 1,225
  • 336
  • 105
  • 81
Time of year
Traveller type
Language
  • More languages
  • Filter
  • English
Show reviews that mention
Nice hotel. Great location to the museums and shopping. Nice breakfast buffet. Friendly prompt service. Would have been nice if it had a pool as we traveled with kids. Nice view of the fountain. The beds were comfortable. We stayed in a one bedroom suite with a spacious living ar
Read more
This is a great hotel smack in the middle of beautiful Madrid, just steps from El Prado and Plaza Mayor. Love the complimetary full service coffee. Rooms are nicely appointed and comfortable. The staff is very accommodating and pleasant.
Read more
Response from Paloma H, Manager at The Westin Palace Madrid
Responded 3 days ago
Dear Tripadvisor, Thank you so much for your amazing review and for recommending us! I have shared it with the team to celebrate that we were able to exceed your expectations during your visit. Looking forward to welcoming you back in the very near future, Warm regards, Paloma H
Read more
Still love this first-class hotel! Featuring a classic, updated and elegant decor, it is perfectly situated in the heart of Madrid with easy access on foot to museums, shopping, restaurants and many other attractions. My room is large and quiet, with a comfy bed and good-sized ba
Read more
Response from Paloma H, Manager at The Westin Palace Madrid
Responded 3 days ago
Dear Tripadvisor, We're very glad to know that we were able to exceed your expectations one more time after 10 years of your first visit. Thank you so much for taking the time to share your experience and for recommending us! Looking forward to welcoming you back in the very near future, Warm regards, Paloma H
Read more
This is a beautiful, spectacular hotel right in the heart of Madrid. Room was large, gorgeous, modern while classic, with a wonderful bed and great facilities. Did not go to the restaurants or other facilities in the hotel. Service was mixed - with some pleasant service, but room
Read more
Response from Paloma H, Manager at The Westin Palace Madrid
Responded 1 week ago
Dear Tripadvisor, Thank you so much for your loyalty to Marriott Rewards Hotels and for recommending us! First of all, I apologize as we didn't meet your expectations with the service provided at your check in time. I have shared it with our Front Office Manager for further analysis with his team and to learn from it and improve. On the other hand, we're glad to know that you enjoyed the hotel and our Westin Heavenly Bed. Looking forward to welcoming you back in the very near future, My best regards, Paloma H
Read more
Attention to detail / that’s their specialty. We hosted at The Neptune Room, classy and elegant. Food and drinks and wait staff are the best. I wish they provided soft Spanish music to enhance the mood. Simply charmed otherwise.
Read more
Response from Paloma H, Manager at The Westin Palace Madrid
Responded 1 week ago
Dear Emma, Thank you for sharing your experience during your stay with us! Glad to know that you enjoyed the room as well as the service provided by our staff. Looking forward to welcoming you back in the very near future, My best regards, Paloma H
Read more
Previous
Album Categories
All photosTravellerRoom & SuiteDining Pool & BeachBusiness Centre & Event RoomsFamily and Play Areas
Photo provided by managementThe Westin Palace Madrid
Meeting room
Photo provided by managementThe Westin Palace Madrid
Meeting room
Photo provided by managementThe Westin Palace Madrid
Meeting room
Photo provided by managementThe Westin Palace Madrid
Meeting room
Photo provided by managementThe Westin Palace Madrid
Meeting room
Previous
hi, we have three month old baby. do youharge extra for babies?
I really don't know, but I assume they do not charge extra for anyone under 12
0 votes
Show all answers
Do you have connecting rooms? What kind of rooms should I book if I want them connected? Thank you
contact hotel staff. I believe they do and also have suites.
0 votes
Show all answers
Hello - the reservation made through Starwood indicates that there is a 19 Euro fee/per day for Internet service. Is this true? It seems that internet is as essential as electricity. Thanks!
Join SPG, its free
1 vote
Show all answers
I need to know how much do you hold on the credit card for incidentials.
For me was 125 euros
1 vote
Show all answers
I understand there is a solarium at the top of the hotel. My wife and I have a NYE tradition of taking a selfie with the fireworks in the background. We are celebrating our 30th wedding anniversary this year. Can the fireworks be seen coming from the Plaza del Sol from the rooftop of the solarium?
Hello Armando, across from the upstairs gym at the roof there is a terrace, though I am not sure about a solarium. I have a picture on my blog Starwoodguy and I did post it to my TripAdvisor review as well, Lance S on Trip advisor. I am not certain if it would face the fireworks or not but you can find the picture of the narrow patio with around 6 tables for two set up. During my days and nights there I never saw it is use but the door always seemed open or unlocked. Have a great time, it was a wonderful hotel!
0 votes
Show all answers
Previous
"I have had a room looking at the inner courtyard - not a super nice view however very quiet..."
"If possible, get a suite and stretch out more"
"Ask fro a remodeled room"
"ask for a renovated room"
"skip superior go for king or a junior suite, try facing Canovas del Castillo"
Previous
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing