We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hotel Santo Domingo Madrid

Traveller (897)
Room & Suite (721)
Dining (157)

About

Location
Cleanliness
Service
Value
Hotel Santo Domingo enjoys a privileged location in the touristic and commercial center of Madrid. One of its highlights are the 200 themed rooms, with wall paintings by emerging artists, the unmistakable hall, with vaults of porcelain and gold leaf, and the public car park, decorated with evocative and magical scenes. More than 1200 m2 with natural light to family celebrations and corporate events. Swimming pool on the rooftop terrace (only opened during summer months) offers the best view of the very heart of Madrid.
Read more
Property amenities
Restaurant
Room Service
Pool
Bar/Lounge
Free High Speed Internet (WiFi)
Banquet Room
Business Centre with Internet Access
Concierge
Conference Facilities
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Public Wifi
Wheelchair Access
Show more
Room features
Accessible rooms
Air Conditioning
Minibar
Non-Smoking Rooms
Refrigerator in room
Suites
Good to know
HOTEL STYLE
Centrally Located
HOTEL CLASS

Location

Full view
100Great for walkers
Grade: 100 out of 100
635Restaurantswithin 0.5 km
182Attractionswithin 0.5 km
Neighbourhood
Centro
Expansive plazas, local and foreign crowds, street performers, colorful lights, window shopping, restaurant signs promising the best paella, ham, and churros con chocolate- this is downtown Madrid, a collection of plazas interconnected by a network of side streets. Some of these side streets are wide pedestrian shopping routes, and some are hidden, so it's possible to duck in and out of the bustle as desired. The iconic Puerta del Sol is the giant crossroads of the city and a must-see attraction at any time of the day. The nearby Plaza Mayor, completely enclosed by historic red buildings, is an ideal place to grab a bite to eat outside, amidst scores of tables and people out for a stroll. Plaza Isabel II (also known as “Opera”) is smaller and a good meeting spot, and the stately Plaza del Oriente is the front yard of the Royal Palace. Centro can be touristy (pickpockets are unfortuately not unheard-of here), crowded, and sometimes gimmicky, but it is also the place to experience classic Madrid.
Read more
See all nearby hotels
2,963Reviews
1,667Photos
62Q+A
100Room tips
Traveller rating
  • 578
  • 1,176
  • 675
  • 319
  • 215
Time of year
Traveller type
Language
  • More languages
  • Filter
  • English
Popular mentions
Stayed here for 3 nights 4 days. On arrival we were treated with such friendly hospitality from checking us in earky o goung through the map of madrid with us. Rooms were clean but warm couldnt get thermostat to stay low just opened window which helped. Hotel's location is ideal
Read more
It's ok. Staff lovely. Downstairs reception area is clean enough as are rooms. Dated though. February and we were so hot in the room- can't imagine it during the summer. Good location for walking around city. Price doesn't reflect quality of hotel.
Read more
Response from MARKETING H, Departamento Marketing at Hotel Santo Domingo Madrid
Responded 6 days ago
Dear guest, Thank you for sharing your experience and we specially appreciate the kind words referred to our staff and the goog location of the Hotel. The comments of our guests help us to improve the quality of the service that we offer them every day. Best Regards, Teresa Amigo Marketing Department Hotel Santo Domingo
Read more
Upon arrival we were asked if we would like to upgrade at 10€ per night - as it was a special trip we upgraded. The room was never an upgrade! In fact it was tiny, dirty and had scrape marks all over the walls! In dire need of a coat of paint! We asked to either be refunded the
Read more
This hotel is in a great spot and most things are walkable. Our room was comfortable and clean, with everything you need, done with a degree of style. Great breakfasts too, with a huge choice. I would certainly stay there again.
Read more
Response from MARKETING H, Departamento Marketing at Hotel Santo Domingo Madrid
Responded 1 week ago
Dear PJRG79, Thank you very much for sharing your experience at Hotel Santo Domingo. We are happy to know that you enjoyed your stay and we look forward to welcoming you again in the near future. Best Regards Teresa Amigo Marketing Department Hotel Santo Domingo
Read more
Nice room clean and great location. The walls are thin . But overall great value for money.We didnt take breakfast in the hotel there is a supermarket right across the hotel and lots of cafe places and restaurants.
Read more
Review collected in partnership with this hotel
Previous
Album Categories
All photosTravellerRoom & SuiteDining Pool & BeachBusiness Centre & Event RoomsFamily and Play Areas
Professional photo exclusively commissioned by TripAdvisorHotel Santo Domingo Madrid
The Double Superior Room at the Hotel Santo Domingo Madrid
Professional photo exclusively commissioned by TripAdvisorHotel Santo Domingo Madrid
The Daliliana Thematic Room Superior Room at the Hotel Santo Domingo Madrid
Professional photo exclusively commissioned by TripAdvisorHotel Santo Domingo Madrid
The Corner Room at the Hotel Santo Domingo Madrid
Professional photo exclusively commissioned by TripAdvisorHotel Santo Domingo Madrid
The Unique Suite at the Hotel Santo Domingo Madrid
Professional photo exclusively commissioned by TripAdvisorHotel Santo Domingo Madrid
The Triple Thematic Room at the Hotel Santo Domingo Madrid
PreviousNext
123456145
Yes they have an electronic safe.
0 votes
Yes , sorry about the delay on answering
0 votes
Show all answers
hi have just been there this weekend the rooftop terrace is open for a drink but the pool is closed
0 votes
Show all answers
Good Afternoon from Madrid, If you need images of our economy rooms, you can consult our website or contact directly our reservations department. We will be happy to send you some photos as well as other additional information that may be of interest to you. Best Regards Hotel Santo Domingo
0 votes
Show all answers
PreviousNext
12345613
"Maybe not the 2nd floor."
"The room is small but comfortable."
"If you must stay at this hotel, get a small room for the night, then find another hotel for the next day."
"11th floor"
"Better cleaning...Furniture needs renovated "
PreviousNext
12345620
PRICE RANGE
US$76 - US$203 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
mercure madrid santo domingo hotel madrid
FORMERLY KNOWN AS
Mercure Madrid Santo Domingo
LOCATION
SpainCommunity of MadridMadridGran ViaPalacioCentro
NUMBER OF ROOMS
200
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing