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Booked through Booking.com for a driving holiday in Spain. Arrived in Bilbao and drove over the mountains and arrived at the hotel in the evening. Very well placed in the centre of the city which is well worth a visit. A little difficult to find...More
Response from dep_calidad, Director de Relaciones con Clientes at Hotel Zenit ImperialResponded 23 July 2018
We appreciate your words describing your stay at this Hotel. It will undoubtedly help our English-speaking clients to get to know us better. We would like to receive you in future trips.
Very good hotel with h an amazing location.
Parking is not available on premises but is available at a public garage about two blocks away for €20 a day.
Food at the hotel is absolutely crazy expensive
The staff were extremely friendly and gave us...More
Response from dep_calidad, Director de Relaciones con Clientes at Hotel Zenit ImperialResponded 4 May 2018
We appreciate that you have taken part of your time to say so favorably about this Hotel.
We wait for you in next trips to Valladolid.
We are repeat customers for this hotel. Lovely rooms, great location off the Plaza Mayor and near some great Tapa bars. friendly staff. The reception will give you a list of all the attractions in town and all the great places to eat. Very helpful,...More
Response from dep_calidad, Director de Relaciones con Clientes at Hotel Zenit ImperialResponded 31 October 2017
le agradecemos que describa su Hotel en Valladolid de la forma en que lo hace. Tendremos gran satisfacción...More
My second visit here, and I was not disappointed.
I got a very warm welcome from Roberto the Assistant Manager .
The hotel is about 1 minute's walk from Plaza Major , so is very central.
Internally, the hotel is very clean and my room...More
Response from dep_calidad, Director de Relaciones con Clientes at Hotel Zenit ImperialResponded 12 September 2017
Dear Alastair, thank you for your kind words describing our Hotel. What we like most to be told is that they will stay with us again. Receive a warm greeting.
We were on route to Santander and stopped at Valladolid for a look around. It was a Sunday so the tourist formation was closed. We called into the Hotel Zenit Imperial and explains Ned we were not guests but just wanted a map of the...More
Response from dep_calidad, Director de Relaciones con Clientes at Hotel Zenit ImperialResponded 6 April 2017
Dear Customer, thank you for the review you write on this page. We assure you that when you return next year, you will be welcomed in the same way as it was received in the past.