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Everything was very good with the exception of the service in the bar. The hotel is situated in a quiet area very near to the city center. The beds are one of the bests that I ever had in a hotel. I recommend it for...More
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Response from Hector M, Director General at Silken Juan de AustriaResponded 11 September 2018
Thank you for your comments. We are glad that you liked the hotel and everything was fine during your stay. I will talk with the Maitre about the Bar. Is has been a very busy week because of the Valladolid fair but we...More
We stayed in this hotel as a group in May 2018. We had 4 families of 4 people each staying in family rooms, which are just 2 connected regular rooms. There was nothing special about this hotel, but it was clean and comfortable. Parking was...More
Thank Amelia L
Management response:Responded 2 July 2018
Thanks for your comments about the hotel. We are happy to know that the hotel complied more or less with what you expected from it. We hope to see you soon again in the future.
A cordial greeting,
Director / G....More
It's a nice hotel overlooking a very large boulevard with lots of trees. The view from my 7-floor room was as I was above a large forest. Really nice!
The room was large, the bed queen size. Very comfortable and clean.
The breakfast at the...More
Response from Hector M, Gerente at Silken Juan de AustriaResponded 20 November 2017
Thanks for your words about the hotel. We are glad you like the hotel. We make a daily effort to do our best for our clients so when you recognize so it is very appreciated.
We hope to see you soon again.
Great hotel with very attentive staff. Less than 2 km away from the historic center, you can reach there by a pleasant promenade at the river side. Good quality breakfast with fresh squeezed orange juice. Very comfy beds. Quiet rooms. We would book it again...More
Response from Hector M, Gerente at Silken Juan de AustriaResponded 2 November 2017
Thank you for your comments about the hotel. We are glad to hear from you that you felt so confortable .
We will take care of your comment in order to keep our quality of service.
Director / G. Manger...More
Hotel was great! Large clean rooms with air con. Bed was very comfortable ans the service was discrete and efficient. Girls on front desk and cafe could be more attentive and friendly. I notcied a stake old smell in my room and went back immediately...More
Thank William E
Response from Hector M, Gerente at Silken Juan de AustriaResponded 25 July 2017
Thank you for your comments. We will take care of them to improve our service. We hope to see you again as soon as possible.
Director / G. Manager
Hotel Silken Juan de Austria ****
Response from Hector M | Property representative |
Le agradecemos primero de todo las molestias en dejar por escrito sus impresiones sobre el hotel para otros clientes. Es un placer para nosotros saber que nuestros clientes se van con tan bien saber de... More
Le agradecemos primero de todo las molestias en dejar por escrito sus impresiones sobre el hotel para otros clientes. Es un placer para nosotros saber que nuestros clientes se van con tan bien saber de boca cuando encuentran todo lo que necesitan. Esperamos verles de nuevo. Un cordial saludo,
Hotel Silken Juan De Austria****