We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Silken Atlantida Santa Cruz

Save
Share
Avenida 3 de Mayo corner of Aurea Díaz Flores, 38005 Santa Cruz de Tenerife, Tenerife Spain
COVID-19 update: See the added health and safety measures this property is taking.Read more
Expedia.com
Hotels.com
eDreams
Travelocity
Snaptravel
Orbitz.com
View all 13 deals
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
Payments made by partners impact the order of prices displayed. Room types may vary.
Traveller (539)
360
Panoramas (10)
Room & Suite (336)
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
Read more
Updated 24/08/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 24/08/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#3 of 20 hotels in Santa Cruz de Tenerife
Location
Cleanliness
Service
Value
Travellers' Choice
The Hotel Silken Atlantida is our 4-star hotel located in the new commercial and financial centre of the capital of Tenerife, Santa Cruz de Tenerife, on the shores of the Atlantic Ocean. It is the perfect city for leisure thanks to the fantastic temperatures in the city all year round, reaching an average annual temperature of 21°C. Shops, malls, beaches, restaurants, varied cultural events and a unique ecosystem make Tenerife one of the most sought-after destinations for travellers from all over the world. Hotel located in the commercial and financial centre The Silken Atlantida is located close to the three largest shopping malls in Santa Cruz: The Corte Ingles, the Meridiano and the 3 de Mayo. Just 10 minutes’ walk away you can find the spectacular city Auditorium, designed by the prestigious Valencian architect Santiago Calatrava; the Marine Park, with 22,000 m2 of salt-water pools combining the island’s volcanic nature with modern buildings and the Palmetum, the botanical garden of the Canary capital. By walking just a few minutes more from the door of our hotel on the north of the island of Tenerife, you will find other tourist attractions like the Museum of Nature and Man or the Heliodoro Rodriguez Lopez Stadium. Hotel in Tenerife with the best offers Among the offers for the Silken Atlantida, you will find unbeatable opportunities to experience North Tenerife first-hand. Santa Cruz is a city that offers plans for leisure and tourism all year round thanks to the climate of the Canaries, and at Silken we want to offer you a wide variety of options so you can enjoy your time as much as possible. The capital of the Canary Islands has famous carnivals that deserve special mention, considered the best in the world. To see, feel and move with them, choose some of our exclusive offers and stay in what is, undoubtedly, one of the best hotels in Santa Cruz de Tenerife. Booking through our Official Website will ensure you get the best price guaranteed, do not have to pay until you arrive at the hotel and can use our free cancellation policy. Rooms of the Silken Atlantida Our 4-star hotel has a total of 144 spacious and bright rooms, including 88 Comfort Rooms, 16 Deluxe Rooms, 8 Junior Suites and 32 Silken Club Rooms. All of them have modern decor, amenities, safe, free WiFi, digital TV and double or queen-size beds. On the Silken Club floor our guests will also enjoy a 24 hour Open Bar self-service with coffee and tea, milk, fruit and fresh pastries, as well as daily newspapers, shoe shine and a wide range of pillows. Fitness Centre with jacuzzi Some of the services our establishment offers include our Fitness Centre, a space with exercise equipment, saunas, a solarium on our terrace with unique views and jacuzzis, with free access for all our guests. Other services at the Silken Atlantida include sheltered parking, a breakfast buffet and the Silken Club floor.
Read more
Full view
Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Hot bath
Fitness Centre with Gym / Workout Room
Bar / lounge
Car hire
Business Centre with Internet Access
Conference facilities
Car park
Wifi
Sauna
Coffee shop
Restaurant
Breakfast buffet
Breakfast in the room
Taxi service
Banquet room
Meeting rooms
Solarium
Rooftop terrace
Baggage storage
Concierge
Newspaper
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Show more
Room features
Air conditioning
Desk
Room service
Safe
Minibar
Flatscreen TV
Bath / shower
Complimentary toiletries
Telephone
Wake-up service / alarm clock
Hair dryer
Show more
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Centrally Located
Languages Spoken
English, French, Spanish, German and 1 more
964Reviews19Q+A51Room tips
Traveller rating
  • 373
  • 404
  • 132
  • 32
  • 23
Time of year
Traveller type
Language
  • More
Selected filters
  • Filter
  • English
Popular mentions
acm72 wrote a review Nov 2020
London, UK28 contributions90 helpful votes
The hotel is comfortable and clean and the staff are very friendly. However, for some reason they play music in the corridors of the hotel constantly between 8am and 10pm. The music is audible in the rooms, so if you want to go to sleep early or sleep in late then you will have to do so with the music playing.
Read more
Date of stay: November 2020Trip type: Travelled as a couple
1 Helpful vote
Helpful
Share
Response from SILKEN ATLÁNTIDA, Director General at Silken Atlantida Santa Cruz
Responded 30 Nov 2020
Dear Guest, First of all, we would like to thank you for having spent few minutes of your time to share your feelings on your recent stay in our hotel. We value your opinion and comments, which will help us identify the points we need to make improvements on in order to take the necessary measures. Your feedback will help Silken Atlantida Santa Cruz team to better focus its efforts to meet each day better with your expectations of facilities, services and personal attention. We hope to have your trust again. Yours sincerely Guest Relations- Silken Atlantida Santa Cruz
Read more
Sleepingtigress wrote a review Oct 2020
Costa del Silencio, Spain220 contributions101 helpful votes
We found this hotel to be a tad dated for the star rating, the price in our opinion was NOT good value for money and we found one waiter to be unfriendly bordering on rude. Will hesitate before returning or recommending
Read more
Date of stay: August 2020Trip type: Travelled with family
1 Helpful vote
Helpful
Share
Response from SILKEN ATLÁNTIDA, Director General at Silken Atlantida Santa Cruz
Responded 2 Oct 2020
Dear Guest, Thank you very much for the spent time evaluating our services. We regret not having met your expectations during your last stay at the hotel but we hope to have new opportunities to be chosen to confirm our good service and attention. It will be a pleasure to receive you very soon Best regards, Guest Relations- Silken Atlántida Santa Cruz
Read more
David B wrote a review Sep 2020
El Barco de Avila, Spain460 contributions225 helpful votes
We needed a room in Santa Cruz to let us get an early flight from Tenerife North airport, and this hotel was perfect. Located on a main avenue, a couple of blocks from the Corte Ingles and a 10 minute walk from the historic centre, the hotel is well maintained with modern, comfortable rooms. Due to Covid 19, you had to pre-order breakfast which was then served to you at your breakfast table.
Read more
Date of stay: September 2020
Location
Service
Sleep Quality
2 Helpful votes
Helpful
Share
Response from SILKEN ATLÁNTIDA, Director General at Silken Atlantida Santa Cruz
Responded 17 Sep 2020
Dear Guest, Thank you very much for your detailed comment and excellent evaluation. Indeed, the Silken Atlántida hotel is ideal for any type of tourism due to its unbeatable location. We wish to be your reference hotel in the city and to be able to offer you our best service again very soon. Best regards, Guest Relations- Silken Atlántida Santa Cruz
Read more
Pauline D wrote a review Mar 2020
Preston, United Kingdom64 contributions75 helpful votes
I chose this hotel (again) mainly for its location and surrounding facilities as a central base to meet up with my extended Spanish family for drinks and/or before heading out to join other family and friends. All personnel were very helpful to us all. The Atlantida appears to cater for business seminars/meetings - inland and overseas - so I was a little surprised that sanitising gel was nowhere to be seen (especially in the public areas) given that at least one hotel in the south of the island (and only an hours drive away) had already been under lockdown because of the Coronavirus. As I always travel with hand gels/sanitisers I knew I was - relatively - safe. I was at the hotel from 1-11 March and it was 'business as usual' in Santa Cruz and neighbouring towns but within a couple of days of my departure I received news from a family member that the schools had closed and unless travelling to work, all other non-essential outings were to be avoided. Seems like I got out just in time!:-) Please also note (for reviewers complaining about finding a parking space) that there are more cars than people in Tenerife so use the Atlantida's car park - your nerves will need restringing trying to find a space on the streets.:-) It is understood that all hotels will close, albeit and hopefully temporarily, within the next couple of days. But I'll be back as soon as life returns to normal to visit my beloved family. Meanwhile, stay healthy.
Read more
Date of stay: March 2020
Value
Cleanliness
Service
2 Helpful votes
Helpful
Share
K5580VCianl wrote a review Feb 2020
Cleobury Mortimer, United Kingdom4 contributions4 helpful votes
The hotel is just a 10 minute walk from the Auditorio de Tenerife. Check in and check out were quickly and efficiently handled by very polite staff. The room was clean and spacious, albeit a little dark on the 2nd floor overlooking a central courtyard. Were we to return (which we would if we wanted to stay overnight in Santa Cruz again) I would request an outward facing room on a higher floor. This may, however, have cost implications. Tea and coffee making facilities would have been a bonus. The breakfast, included in the price, was very acceptable. Overall, I would recommend this hotel.
Read more
Date of stay: February 2020Trip type: Travelled as a couple
1 Helpful vote
Helpful
Share
Response from SILKEN A, Guest Relations Manager at Silken Atlantida Santa Cruz
Responded 10 Feb 2020
Dear Guest: Thank you very much for your comments. It is a pleasure to confirm your satisfaction with our services and we will be delighted to welcome you in a near future. Best regards, Guest Relations- Silken Atlántida Santa Cruz
Read more
Previous
PRICE RANGE
US$69 - US$134 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
silken atlantida santa cruz hotel santa cruz de tenerife
LOCATION
SpainCanary IslandsTenerifeSanta Cruz de Tenerife
NUMBER OF ROOMS
144
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Frequently Asked Questions about Silken Atlantida Santa Cruz
Which popular attractions are close to Silken Atlantida Santa Cruz?
Nearby attractions include Tenerife Auditorium (Auditorio de Tenerife) (0.5 km), Centro Comercial Meridiano (0.4 km), and Castillo de San Juan Bautista (Castillo Negro) (0.5 km).
What are some of the property amenities at Silken Atlantida Santa Cruz?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Silken Atlantida Santa Cruz?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Silken Atlantida Santa Cruz?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Silken Atlantida Santa Cruz?
Yes, a parking garage, paid private parking on-site, and paid private parking nearby are available to guests.
What are some restaurants close to Silken Atlantida Santa Cruz?
Conveniently located restaurants include La Bourmet, Noodle Box & Sushi - CC Meridiano, and La Taberna del Cortijo.
Are there opportunities to exercise at Silken Atlantida Santa Cruz?
Yes, guests have access to a fitness centre and a sauna during their stay.
Are any cleaning services offered at Silken Atlantida Santa Cruz?
Yes, dry cleaning and laundry service are offered to guests.
Does Silken Atlantida Santa Cruz offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Silken Atlantida Santa Cruz?
The staff speaks multiple languages, including English, Spanish, French, German, and Italian.
Are there any historical sites close to Silken Atlantida Santa Cruz?
Many travellers enjoy visiting Iglesia de la Concepcion (6.9 km), Iglesia de San Francisco (1.3 km), and Iglesia de Nuestra Senora de la Concepcion (1.0 km).