We arrived at the hotel without reservation. On third party booking platforms there was plenty of availability. The receptionist was not friendly and didn't give us 1 smile. He told us he can't help us, and we should make the reservation via booking.com but he might possibly not accept the booking ... really?? And this during pandemic times ... we should support each other instead of treating human beings like this. Seems to me that this person doesn't care about his job and hospitality sector. In the end we were given a room with good beds, but the whole checkin gave us a negative vibe about this property. Check in was 5 Dec 2020.
This was our fifth stay in the Colon Rambla and we love this hotel! It is in a great location, close to restaurants (we particularly recommend Taberna Ramon), bars and a lovely park. Rooms are spacious and are spotlessly clean and it is a bonus to have on-site car-parking. An outstanding feature of the hotel is the friendliness of the wonderful staff who are extremely helpful and professional.
Really comfy and well designed hotel in a great location. The staff is very welcoming and helpful. They've booked us a daily tour to Tenerife volcano with great lady who did our tour. Strongly recommended!
Easy check in, great location. Spotlessly clean and constantly disinfected. A short walk to some 5 star restaurants and great bars. Fantastic staff and so helpfull. If you drive book a parking space. Will definitely book again.
Traveling due to hospital appointments we were struggling to find a place to stay. Here was open under stage 1 the1st week and we had a suite overlooking the pool. It was a little dated,bathroom could do with a refit. Having said that it was clean and spacious. Staff on check in were great,unfortunately the bar and restaurant were closed due to lockdown. The 2nd week was under stage 2. The bar and restaurant were still closed even though they were allowed to open.we had a standard room on the opposite side of the hotel. The bathroom looked brand new and was great.The room was just big enough and had a nice balcony.beds were a bit firm for my taste. It was nice when the check in staff remembered us although they are very quiet still and would have know we were coming. I would stay here again as its clean,in a great quiet location with nice staff…
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