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Hotel Puerto de la Cruz

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Traveller (860)
Room & Suite (302)
Pool & Beach (154)
Overview
Avenida Marques de Villanueva del Prado, 38400 Puerto de la Cruz, Tenerife Spain See on map
AMENITIES
Free Internet
Free Parking
Breakfast Buffet
Pool
Non-Smoking Rooms
Restaurant
Airport Transportation
4 Star accommodation
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Reviews (1,317)
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346 results
Traveller rating
84
128
84
34
16
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LanguageEnglish
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84
128
84
34
16
Show reviews that mention
All reviews steep hill swimming pools are half board bbc world reception area bar staff breakfast and dinner a free shuttle bus stay at this hotel again all inclusive package salad pool view evening entertainment public areas plenty of choice at lunchtime family holiday
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1 - 5 of 346 reviews
Reviewed 2 days ago

Hotel has a great location on top of the hill overlooking Puerto del la Cruz and a view of the sea. On the other side you get a view of the mountain. Rooms are clean and good in size. The bed was very comfortable. Restaurant...More

Thank Renate H
Reviewed 2 weeks ago

Hotel lovely and clean, staff fantastic, good location but! the food is horrendous. My dad has just returned form a weeks holiday here, all inclusive with saga and his only negative comment was the food. Cold, lacking in choice and horrendous. It is the worst...More

1  Thank LesleyMus
Response from Dirección H, Assistant Manager at Hotel Puerto de la CruzResponded 1 week ago

Dear client, Many thanks in advance for choosing us for staying in Puerto de la Cruz. It´s would be a pleasure to see you again as soon as you can. In this sense don´t hesitate to contact us because we are at your disposal. At...More

Reviewed 2 weeks ago

For an all inclusive it's the second worst one i have ever stayed in , the variety and the lack of certain foods somedays is abysmal ,example many a morning no bananas or other fruits no baked beans ,plates mounting up on your table before...More

1  Thank harold342
Response from Dirección H, Assistant Manager at Hotel Puerto de la CruzResponded 1 week ago

Dear client, Many thanks in advance for staying in our hotel and for this opinion. We take note of your comments to improve our service and we hope to see you again in the future. So we are at your disposal and don´t hesitate to...More

Reviewed 2 weeks ago

The hotel is very near to bus stop Tucan. If somebody arrive by bus from the airport it is very easy to find. Rooms are big and clean. Beds are comfortable. There are balconies to each room. The gardens are very beautiful with lots of...More

Thank flower42
Response from Dirección H, Assistant Manager at Hotel Puerto de la CruzResponded 1 week ago

Dear client, First of all, many thanks for choosing us for staying in Puerto de la Cruz. It´s a pleasure to see your satisfaction with our hotel and we hope to see you again as soon as you can. In this sense don´t hesitate to...More

Reviewed 2 weeks ago via mobile

The hotel was situated on the top of a hill not great for those with age or disabilities but they do lay on a courtesy bus once an hour down to the waterfront the hotel was very clean and the food was acceptable although we...More

Thank andyuk7116
Response from Dirección H, Assistant Manager at Hotel Puerto de la CruzResponded 1 week ago

Dear clients, First of all, many thanks for choosing us for your stay in Tenerife and for this opinion. It will be a pleasure for us if you return to our hotel in the near future, and don´t hesitate to contact us for any question...More

View more reviews
About
Description

The Hotel Puerto de la Cruz is located in the residential area of La Paz of Puerto de la Cruz, with fantastic views towards the sea or towards Mount Teide. The hotel has been recently refurbished and is surrounded by a splendid subtropical garden with a large variety of regional plants.It is situated 10 minutes from the city centre and from the Martiánez swimming pool and artifitial lake complex, creation of the lanzaroteño artist César Manrique.The capital Santa Cruz is 35 km away and the airports Reina Sofía (south) and Los Rodeos (north) are 96 km and 25 km away respectively.

Hotel Amenities
HOTEL FEATURES
 
Hotel class
HOTEL STYLE
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Number of rooms
300
PRICE RANGE
US$56 - US$119 (Based on Average Rates for a Standard Room)
Also Known As
sol puerto de la cruz hotel puerto de la cruzpuerto de la cruz sol
Location
SpainCanary IslandsTenerifePuerto de la Cruz
Photos
Traveller (860)
Room & Suite (302)
Pool & Beach (154)
Dining (67)
Family and Play Areas (11)
Amenities (10)
Business Centre & Event Rooms (8)
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Questions & Answers
Ask a question
vitvoo1
11 September 2018|
AnswerShow all 3 answers
Response from KimberleyJuliaCoombs | Reviewed this property |
The fridge doesn’t come with the room but you can rent one at the front desk and they will bring it up to your room.
1
Vote
chimpmaster
29 August 2018|
AnswerShow all 2 answers
Response from B0bJay | Reviewed this property |
For pool towels, €10 deposit then €1 per day. We resolved this by walking across the street and buying our own.
1
Vote
Room Tips
"Rooms facing Rooms facing the city and sea are quieter."
renateh764
2 days ago
Read review
"Ocean view is probably better."
flower42
2 weeks ago
Read review
"best rooms are without carpet"
Footprints697334
7 Sep 2018
Read review
"Rooms are clean and tidy decor is a bit dated but OK. "
colingambles
11 Aug 2018
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