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Gran Melia Victoria

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Traveller (692)
360
Panoramas (49)
Pool & Beach (98)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
The Gran Meliá Victoria is a 5 star hotel located in Paseo Marítimo with wonderful views of the Bay of Palma. A unique experience of traditional luxury and cutting-edge style inside this deluxe 171-room hotel surrounded by history and classic beauty. Rooms equipped with every comfort, excellent facilities and superb services. RedLevel Service in Superior Accommodation: The most superior range of personalized attendance. Admire stunning sunsets from our magnificent terrace or just relax by the pool with panoramic and exclusive views. Enjoy an authentic gourmet experience in our fine dining restaurant and the most innovative cocktails in our bars. It is surrounded by elegant restaurants and close to the most exclusive shops and boutiques and historic city centre of Palma de Mallorca. It is near the airport (15 minutes away). Located in an area noted for its cosmopolitan atmosphere and café terraces which buzz with activity both day and night.
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Property amenities
Pool
Room Service
Fitness Centre with Gym / Workout Room
Restaurant
Free High Speed Internet (WiFi)
Bar/Lounge
Airport Transportation
Banquet Room
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Indoor pool
Laundry Service
Meeting Rooms
Multilingual Staff
Outdoor pool
Public Wifi
Wheelchair Access
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Room features
Accessible rooms
Air Conditioning
Family Rooms
Minibar
Non-Smoking Rooms
Suites
Good to know
HOTEL STYLE
Great View
Marina View
HOTEL CLASS
Hotel links
Visit hotel website
Hotel virtual tour

Location

Full view
86Good for walkers
Grade: 86 out of 100
93Restaurantswithin 0.5 km
17Attractionswithin 0.5 km
2,004Reviews
1,212Photos
42Q+A
100Room tips
Traveller rating
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  • 86
  • 48
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Popular mentions
Very friendly staff, fabulous breakfast with wonderful views. Hotel location better than city location surrounded by great local bars and restaurants. Easy access to city by taxi at 7 euros most. Or half hour casual walk. Easy bus ride to Great beaches at Palmanova. Rooms
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Response from mariaans78, Guest Relations Manager at Gran Melia Victoria
Responded 4 weeks ago
Dear johnc92016, Thank you so much for your visit and for enjoying your experience that much. Thank you for highlighting our exclusive location, breakfast concept and the hotel's facilitiies! It is extremely motivating when we understand that the attention given to details paid off big time. On behalf of our staff, our warmest gratitude for being the perfect ambassador of our service culture. We are already expecting you to come back to Gran Meliá Victoria to keep enjoying your unique experience in your fantastic hotel in Palma. Kindest regards, Maria Ansalone Guest Experience Manager
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+3
Hotel's Favourite
We love this hotel been numerous times. Recent refurb is great. It’s real old time grand but with modern twists . I am fussy but I couldn’t fault the cleanliness . The beds are a particular treat MASSIVE and so comfortable . Gorgeous clarins toiletries as well . We didn’t get
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Response from mariaans78, Guest Relations Manager at Gran Melia Victoria
Responded 4 weeks ago
Dear NashySheffield, firslty it was a great pleasure for me to personally meet you and be of assistance! We are all extremely grateful for your lovely feedback as to the recent experience lived at Gran Melia Victoria. Your kind words addressed to staff professionalism and highlighting our service, mean a reason of great pride and motivation for us all, since we daily work with passion to provide high quality service to our guests. Thank you for particularly highlighting our bell boys team whom I have proveded to share your comments with . We are happy to learn that we were able to transmit such service vocation to you, turning your stay into such a pleasant experience and transmitting family feelings. Looking forward to welcoming you back to your home in Palma de Mallorca where we will be all so happy to keep serving you and your family. Kindest regards, Maria Ansalone Guest Experience Manager
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Fantastic service and people working there. Especcially Pedro who took care of our luggages, car gave us information about trip and was always very helpful. Also the lady from reception, with long blond hair was very nice and helpfull (I don`t remember her name, was there on 6th
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Review collected in partnership with Meliá Hotels International
Response from mariaans78, Guest Relations Manager at Gran Melia Victoria
Responded 4 weeks ago
Dear Kamila K, thank you so much for choosing the Gran Melia Victoria at the occasion of your recent visit to stunning Palma. We are very happy to know how much you enjoyed your experience, appreciating our service and attention to details meant to furthur enrich your journey. Thank you for the kind words addressed to Pedro and Anna, transmitting you our daily service vocation. We do look forward to welcoming you back to your house in Mallorca for another great stay! Kindest regards, Maria Ansalone Guest Experience Manager
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My wife and myself stayed here for 4 nights over Christmas 2018 on a Jet2 City Break package. We found the hotel to be of a very good standard and we were well looked after by all the friendly staff. Check-in was fast and efficient and we got early access to the room. We had a
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Response from Maria A, Guest Relations Manager at Gran Melia Victoria
Responded 29 Dec 2018
Dear Bowdenboy, Thank you very much for taking some of your precious time to write this review evaluating your recent stay in Gran Melia Victoria and for sharing it with the TripAdvisor community. Your feedback is very valuable for us as well as a good source of information to improve our services. First of all, I would like to thank you for your nice words enhancing our hotel and your room with amazing views over the cruise ships in the docks and the Cathedral as well as for highlighting the attentive service provided by our staff during your check-in. We are very sorry to hear about the noise disturbed you during the night. Be assured that we will inform the concerned department. Moreover, I truly regret the service perceived in our restaurant Ikatza during your dinner, accept my sincere apologize. Certainly, I will share your comments with the Management in order to take corrective actions immediately. Dear Bowdenboy, thank you again for your feedback. We look forward to welcoming you back again soon to let us make your holiday experience better than this time. Kindest, Maria Ansalone Guest Experience Manager
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The pros: allowed us to check in early which was really great, really comfortable bed and nice pillows, huge bathroom with clarins toiletries, super friendly and attentive staff especially the people helping with the luggage and car parking, complimentary cava at check-in. The
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Response from Maria A, Guest Relations Manager at Gran Melia Victoria
Responded 4 Dec 2018
Dear Shch25, Thank you very much for taking some of your precious time to write this review evaluating your recent stay in Gran Melia Victoria and for sharing it with the TripAdvisor community. Your feedback is very valuable for us as well as a good source of information to improve our services. First of all, I would like to thank you for your nice words enhancing our hotel, your check-in experience and your words addressed to our room facilities as well as for highlighting the attentive and friendly service provided by our staff. I am very happy to hear that you enjoyed your stay with us and that you found our hotel all in all a very nice one. On the other hand, we are very sorry to learn that your toiletries and coffee facilities delivery was inconsistent during your stay. Be assured that we will inform the concerned department to find out what happened and to make sure that it does not happen again. It was our true pleasure to take care of you during your visit to Gran Meliá Victoria. It would be a great pleasure for us to have the opportunity of welcoming you back again. Kindest, Maria Ansalone Guest Experience Manager
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Album Categories
All photosTravellerRoom & SuitePool & BeachDining Business Centre & Event RoomsFamily and Play Areas
Photo provided by managementGran Melia Victoria
Red Level sea view Family Suite
Photo provided by managementGran Melia Victoria
Red Level sea view Grand Suite
Photo provided by managementGran Melia Victoria
Red Level Grand Suite
Photo provided by managementGran Melia Victoria
Red Level sea view room Bathroom
Photo provided by managementGran Melia Victoria
Red Level sea view Suite Grand Suite
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12345669
The door to the bathroom may have glass but the toilet is screened from vie
1 vote
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Some rooms do have glass bathrooms but there are blinds within the bedroom to create privacy if needed.. Not for everybody but it’s a new concept with Melia as I have just stayed at Melia Palma Bay and these are all glass bathrooms with showers and toilets Best to speak to the hotel direct if you would like an older style Classic Room which does have walled bathrooms ..
2 votes
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First come, first served basis. Left of the pool gets shade in the afternoons.
1 vote
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The valet at hotel will order a taxi for you which will arrive very quickly. There is also a bus stop very near hotel and this is for number19 bus. It is very quick service. You can also walk which takes about 15 to 20 minutes.
1 vote
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Try Mercat 1930 20 metres to the right of hotel via promenade. Recommended to us by hotel and it didn't disappoint. It's a fun place with great choice of food stalls, tapas style. You choose your own table and food which will be brought to your table. You can purchase wine at any food station or there is a super bar well stocked with beers and spirits. Hope you enjoy 👍
0 votes
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1234569
"Long weekend lots to see in the area and lovely outlook over marina hotel vey clean and comfortable and nice "
"Sea & cathedral view on a high floor"
"No noise in our room in the 6th floor."
"Choose a higher floor is the noise of the streets bother you , there is a night club and lots of late night eateries on the same block."
"Ensure that you are not overlooking the night club."
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PRICE RANGE
US$154 - US$470 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
gran melia victoria hotel palma de mallorcagran melia hotel victoriasol melia victoriagran melia palma victoria
LOCATION
SpainBalearic IslandsMajorcaPalma de Mallorca
NUMBER OF ROOMS
171
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