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Traveller (65)
Room & Suite (83)
Dining (43)
Overview
Calzada Vieja, 35, 20013 San Sebastian - Donostia Spain See on map
AMENITIES
Free Wifi
Free Parking
Non-Smoking Hotel
Bar/Lounge
Concierge
Pets Allowed
Breakfast included
1 Star accommodation
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Rooms
7 Oct8 Oct
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (377)
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169 results
Traveller rating
70
73
22
4
0
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LanguageEnglish
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70
73
22
4
0
Show reviews that mention
All reviewstight parkingold townlovely balconyadequate breakfasttight squeezesimple hotelzurriola beachcompared to other hotelsclose to townfamily roombudget hotelplenty of hot watergros areatapasquiet hotelbase to exploreenjoyed my stay
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1 - 5 of 169 reviews
Reviewed 1 week ago

The hotel is located right on the edge of the old town making it an easy walk to the beaches and restaurants. The have parking on site. The rooms were basic but clean and comfortable. Breakfast was adequate but you could do better by going...More

Thank Paul S
Response from hotelrecordsansebast, Director de Relaciones con Clientes at Hotel RecordResponded 6 days ago

Dear Customer, Thank you very much for sharing your time on this channel. Your opinion is very important to us and we allow ourselves to improve. Thank you, HOTEL RECORD*

Reviewed 2 weeks ago

Staff were very nice and helped us with our bags. Dog friendly. Our dog was greeted with a bowl of water Hotel was quiet and clean. Wi-Fi and continental breakfast. Parking is available on the grounds. 15 minute walk to the old town. 5 minute...More

Thank Dave C
Response from hotelrecordsansebast, Director de Relaciones con Clientes at Hotel RecordResponded 2 weeks ago

Dear customer, thank you very much for sharing your opinion. What a great summary of positive aspects to visit us! Thank you very much from the whole tea, HOTEL RECORD*

Reviewed 2 weeks ago via mobile

Don’t be fooled by the star rating. This place is amazing. Liere worked each morning we were there. Served breakfast to us all and looked after revelation and made the best recommendations. You could not find someone more helpful and passionate. She was amazing. The...More

Thank vwalmsley
Response from hotelrecordsansebast, Director de Relaciones con Clientes at Hotel RecordResponded 6 days ago

Dear Customer, Thank you very much for such kind words about our hotel. We like to know that the client values ​​our work and that makes us keep improving. Thank you very much, HOTEL RECORD*

Reviewed 19 July 2018

I missed the one star rating when booking. Hotel more akin to a B&B in scale and facilities, decor tired and shabby. First impressions "we had made a wrong choice" Receptionist compensated! She was most helpful and very attentive and responsive to every query. Property...More

Thank Fuinseog
Response from hotelrecordsansebast, Director de Relaciones con Clientes at Hotel RecordResponded 19 July 2018

Dear traveler, Thank you for sharing your impressions on this channel. The rating of this establishment complies with current regulations and in many aspects exceeds it. It is the first negative news we have about cleaning in our bathrooms (you can check it yourself by...More

Reviewed 17 July 2018 via mobile

Stayed for a six nights in Late June. The hotel is as per the other reviews. Well presented, homely and the reception staff Leire and Sarah were very helpful. The nearest beach at Zurriola is a five minute walk and lovely with toilets/showers and reasonably...More

Thank packed2go
Response from hotelrecordsansebast, Director de Relaciones con Clientes at Hotel RecordResponded 18 July 2018

Dear Customer, Thank you very much for your kind words. We are pleased to know that your stay met your expectations. We will transfer your impressions to the entire team, especially to Leire and Sara, as it helps us to continue working with enthusiasm. Greetings...More

View more reviews
About
Hotel class
Hotel Amenities
HOTEL FEATURES
Free Parking
Bar/Lounge
Free High Speed Internet (WiFi)
Concierge
Multilingual Staff
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Pool
Beachfront
Room Service
Restaurant
Spa
Breakfast included
Fitness Centre with Gym / Workout Room
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Romantic
Room types
Non-Smoking Rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Romantic
Room types
Non-Smoking Rooms
Number of rooms
16
Price range
US$63 - US$156 (Based on Average Rates for a Standard Room)
Location
Spain > Basque Country > Province of Guipuzcoa > San Sebastian - Donostia
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Romantic
Room types
Non-Smoking Rooms
Number of rooms
16
Price range
US$63 - US$156 (Based on Average Rates for a Standard Room)
Location
Spain > Basque Country > Province of Guipuzcoa > San Sebastian - Donostia
Photos
Traveller (65)
Room & Suite (83)
Dining (43)
Nearby
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Nearby AttractionsSee all 269 attractions in San Sebastian - Donostia
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Questions & Answers
Ask a question
Joanne D
1 September 2017|
Answer
Response from Tracy E |
Although we had our car it never left Hotel Record's car park as everything was in walking distance (beach, old town, pintxos bars) but we did catch a taxi back from Arzak and it was very reasonably priced so that may an... More
1
Vote
Tracy E
13 June 2017|
Answer
Response from hotelrecordsansebast | Property representative |
We do not have sefe box in the room. in the reception yes but only for documents not for money.
1
Vote
Ken L
12 December 2016|
AnswerShow all 3 answers
Response from hotelrecordsansebast | Property representative |
Yes, the hotel is pet-friendly. For what dates? The hotel charges a surcharge of 10 euros / day for cleaning. Regards
0
Votes
Google Translation
Room Tips
"Try not to get a room overlooking the parking lot"
Read review
"112 with side balcony. In shade on hot day. Great shower!"
Read review
"Some rooms are more spacious than others. Ask for bigger room, with terrace."
Read review
"Would highly recommend the breakfast!"
Read review
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